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6828 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Customs E-Commerce (Deco) is available (again)

    03-11-2021 -

    The process Customs E-Commerce (Deco) is available (again) from Wednesday 03-11-2021 11:31. The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for any invonvenience.

  2. Import to EU, Export from EU and Storage (AGS) is available (again)

    03-11-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 03-11-2021 11:31. The disruption has been resolved. The backlog in processing the messages will be made up. We apologise...

  3. Consulting Tariff information is available (again)

    03-11-2021 -

    The process Consulting Tariff information is available (again) from Wednesday 03-11-2021 11:31. The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for any invonvenience.

  4. Import to EU, Export from EU and Storage (AGS) is unavailable

    03-11-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Wednesday 03-11-2021 09:58. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed...

  5. Download Tariff information is unavailable

    03-11-2021 -

    The process Download Tariff information is unavailable from Wednesday 03-11-2021 09:47. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  6. Consulting Tariff information is unavailable

    03-11-2021 -

    The process Consulting Tariff information is unavailable from Wednesday 03-11-2021 09:47. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  7. Customs E-Commerce (Deco) is unavailable

    03-11-2021 -

    The process Customs E-Commerce (Deco) is unavailable from Wednesday 03-11-2021 09:46. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  8. Import to EU, Export from EU and Storage (AGS) is unavailable

    03-11-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Wednesday 03-11-2021 09:24. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  9. Import to EU, Export from EU and Storage (AGS) is available (again)

    02-11-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 02-11-2021 21:41. The process is available again. The problem has been resolved. Declarations that have received an error message...

  10. Import to EU, Export from EU and Storage (AGS) availability is limited

    02-11-2021 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Tuesday 02-11-2021 18:43. Unable to communicate with NVWA (PD). An investigation is currently underway into the problems surrounding...

  11. Scan in Rotterdam is available (again)

    02-11-2021 -

    The process Scan in Rotterdam is available (again) from Tuesday 02-11-2021 08:39. The process is available again.

  12. Scan in Rotterdam availability is limited

    02-11-2021 -

    The availability of the process Scan in Rotterdam is limited from Tuesday 02-11-2021 07:49.

  13. Scan in Rotterdam is available (again)

    01-11-2021 -

    The process Scan in Rotterdam is available (again) from Monday 01-11-2021 14:05. The process is available again.

  14. Customs Decision Management System (CDMS) is available (again)

    01-11-2021 -

    The process Customs Decision Management System (CDMS) is available (again) from Monday 01-11-2021 00:05. The process is available again.

  15. EU Trader Portal is available (again)

    01-11-2021 -

    The process EU Trader Portal is available (again) from Monday 01-11-2021 00:05. The process is available again.

  16. Customs Decision Management System (CDMS) is unavailable

    29-10-2021 -

    The process Customs Decision Management System (CDMS) is unavailable from Friday 29-10-2021 19:00. Installation of Trader Portal and CDMS releases 2.5.0.0 Start Date/Time unavailability: 29/10/2021 19:00:00 CET End Date/Time unavailability: 31/10/2021 23:59:00 CET

  17. EU Trader Portal is unavailable

    29-10-2021 -

    The process EU Trader Portal is unavailable from Friday 29-10-2021 19:00. Installation of Trader Portal and CDMS releases 2.5.0.0 Start Date/Time unavailability: 29/10/2021 19:00:00 CET End Date/Time unavailability: 31/10/2021 23:59:00 CET

  18. Mijn Douane is available (again)

    29-10-2021 -

    The process Mijn Douane is available (again) from Friday 29-10-2021 18:42. Maintenance has been completed.

  19. Mijn Douane is unavailable

    29-10-2021 -

    The process Mijn Douane is unavailable from Friday 29-10-2021 17:30. No declarations can be submitted or consulted on Friday 29-10-2021 between 17:30 and 20:00. This is due to system maintenance.

  20. (UPDATE) Scheduled maintenance Mijn Douane

    28-10-2021 -

    Due to maintenance on Friday 29 October, not all information is visible between 5.30 pm and 8 pm when you file a declaration of excise and consumption tax. You can file a declaration during the...

  21. (UPDATE) Scheduled maintenance Mijn Douane

    28-10-2021 -

    On Friday 29 October there will be scheduled maintenance between 5:30 PM and 8:00 PM. You can continue to submit your declarations during the maintenance, but you will not receive a return message after submitting...

  22. Scheduled maintenance Mijn Douane

    28-10-2021 -

    Required maintenance on Government systems will be performed from Friday 29-10-2021 17:30 until (expected end-time) Friday 29-10-2021 20:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane No declarations can be submitted...

  23. Import to EU, Export from EU and Storage (AGS) is available (again)

    22-10-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Friday 22-10-2021 13:11. The process is available again. The emergency procedure is not or no longer applicable

  24. Import to EU, Export from EU and Storage (AGS) is unavailable

    22-10-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Friday 22-10-2021 12:00. In connection with emergency maintenance You are allowed to use the fall-back procedure. However: it is our advice...

  25. Download Tariff information is available (again)

    22-10-2021 -

    The process Download Tariff information is available (again) from Friday 22-10-2021 07:44. The process is available again.