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Scheduled maintenance Import to EU, Export from EU and Storage (AGS)
Required maintenance on Government systems will be performed from Tuesday 13-04-2021 12:00 until (expected end-time) Tuesday 13-04-2021 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...
About HTG
Dutch Customs provides a gateway for electronic message traffic around the logistics flows and the Single Window flow between the business community and the government. This Trade and Transport Gateway (HTG) provides interfaces for the...
Documentation
General and User Conditions In order to connect to the Trade and Transport Gateway, you must agree to the General and User Conditions Trade and Transport Gateway. Releases
Connecting to HTG
The following interfaces can be used to exchange messages via the HTG: The interface descriptions mentioned describe the standards for the exchange of messages between mail servers (MTAs), respectively for the exchange of messages between...
Request connection(s)
HTG (Trade and Transport Gateway)
Availability Stay informed Want to stay informed about the availability of customs systems or when there is maintenance? Then use the e-mail service or RSS. News
Pré Production HTG is available (again)
The process Pré Production HTG is available (again) from Thursday 01-04-2021 16:58. The process is available again.
Trade and Transport Gateway (HTG) is available (again)
The process Trade and Transport Gateway (HTG) is available (again) from Thursday 01-04-2021 16:58. The process is available again.
Solved: AGS import, no release of goods in the event of a lack of balance security
The problem below has been solved. Sorry for the inconvenience. Currently there are technical issues due to AGS import declarations for wich your monthly balance security was (temporarily) insufficient Even if you have increased the...
Import to EU, Export from EU and Storage (AGS) is available (again)
The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 31-03-2021 12:37. Maintenance has been completed. The emergency procedure is not or no longer applicable
Import to EU, Export from EU and Storage (AGS) is unavailable
The process Import to EU, Export from EU and Storage (AGS) is unavailable from Wednesday 31-03-2021 12:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance....
AGS import: no release of goods in the event of a lack of balance security
Currently there are technical issues with AGS import declarations for wich your monthly balance security was (temporarily) insufficient Even if you have increased the security in the meantime, it’s not possible to release your import...
Transport (NCTS) is available (again)
The process Transport (NCTS) is available (again) from Monday 29-03-2021 15:15. The delay in this proces has been resolved. Messages will be processed at the usual pace again. Apologies for any inconvenience.
Transport (NCTS) availability is under investigation
The availability of the process Transport (NCTS) is under investigation from Monday 29-03-2021 15:06. Signals about a possible disruption have been received.
Adjustment opening hours National Helpdesk Customs
As of April 1th 2021, the National Customs Helpdesk (NHD) will use new opening hours. The NHD can be reached by telephone from 1st April on working days from Monday to Friday from 08:00 to...
Import to EU, Export from EU and Storage (AGS) is available (again)
The process Import to EU, Export from EU and Storage (AGS) is available (again) from Friday 26-03-2021 15:35. The process is available again. The emergency procedure is not or no longer applicable
Import to EU, Export from EU and Storage (AGS) availability is limited
The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Friday 26-03-2021 12:02. Unable to communicate with NVWA (PD). You are allowed to use the fall-back procedure. However:...
Import to EU, Export from EU and Storage (AGS) availability is under investigation
The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Friday 26-03-2021 12:01. Signals about a possible disruption have been received. Currently, not all returns are processed...
Scan in Rotterdam is available (again)
The process Scan in Rotterdam is available (again) from Friday 26-03-2021 11:16. The process is available again. “The Relocatable scan (RELO) located at Reeweg 31, Rotterdam is available again. You can no longer use the...
Import to EU, Export from EU and Storage (AGS) is available (again)
The process Import to EU, Export from EU and Storage (AGS) is available (again) from Friday 26-03-2021 10:54. The delay in this proces has been resolved. Messages will be processed at the usual pace again....
Import to EU, Export from EU and Storage (AGS) availability is limited
The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Friday 26-03-2021 10:27. Currently, not all returns are processed immediately. These are only declarations that contain a document...
Import to EU, Export from EU and Storage (AGS) availability is under investigation
The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Friday 26-03-2021 10:12. Signals about a possible disruption have been received. Concerning declarations with a license for...
Information document (INF) is available (again)
The process Information document (INF) is available (again) from Thursday 25-03-2021 23:05. The process is available again.
Customs Decision Management System (CDMS) is available (again)
The process Customs Decision Management System (CDMS) is available (again) from Thursday 25-03-2021 23:05. The process is available again.
EU Trader Portal is available (again)
The process EU Trader Portal is available (again) from Thursday 25-03-2021 23:05. The process is available again.