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6810 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. EU Trader Portal is unavailable

    01-09-2021 -

    The process EU Trader Portal is unavailable from Wednesday 01-09-2021 12:33. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  2. Short breakdown of VAT numbers in AGS

    31-08-2021 -
    Service message
     - 

    There was a brief outage in our system between 12:17 and 12:27 today. This malfunction related to the unjustified deduction of VAT on AGS returnsORThe system rejected the AGS declaration stating that the VAT number...

  3. Transport (NCTS) is available (again)

    29-08-2021 -

    The process Transport (NCTS) is available (again) from Sunday 29-08-2021 13:31. The process is available again. For messages sent between 12:00 and 13:00 on 29-08-2021, you may still miss return messages. If this is the...

  4. Import to EU, Export from EU and Storage (AGS) is available (again)

    29-08-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Sunday 29-08-2021 13:31. The process is available again.

  5. Transport (NCTS) availability is under investigation

    29-08-2021 -

    The availability of the process Transport (NCTS) is under investigation from Sunday 29-08-2021 12:58. Signals about a possible disruption have been received.

  6. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    29-08-2021 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Sunday 29-08-2021 12:58. Signals about a possible disruption have been received.

  7. Scan in Rotterdam availability is limited

    27-08-2021 -

    The availability of the process Scan in Rotterdam is limited from Friday 27-08-2021 14:14.

  8. Scan in Rotterdam is available (again)

    27-08-2021 -

    The process Scan in Rotterdam is available (again) from Friday 27-08-2021 14:11. The process is available again.

  9. Scan in Rotterdam availability is limited

    27-08-2021 -

    The availability of the process Scan in Rotterdam is limited from Friday 27-08-2021 07:28.

  10. Customs Decision Management System (CDMS) is available (again)

    26-08-2021 -

    The process Customs Decision Management System (CDMS) is available (again) from Thursday 26-08-2021 22:00. The process is available again.

  11. EU Trader Portal is available (again)

    26-08-2021 -

    The process EU Trader Portal is available (again) from Thursday 26-08-2021 22:00. The process is available again.

  12. Customs Decision Management System (CDMS) is unavailable

    26-08-2021 -

    The process Customs Decision Management System (CDMS) is unavailable from Thursday 26-08-2021 19:00. Scheduled system maintenance Start Date/Time unavailability: 26/08/2021 19:00 CET End Date/Time unavailability:26/08/2021 22:00 CET

  13. EU Trader Portal is unavailable

    26-08-2021 -

    The process EU Trader Portal is unavailable from Thursday 26-08-2021 19:00. Scheduled system maintenance Start Date/Time unavailability: 26/08/2021 19:00 CET End Date/Time unavailability:26/08/2021 22:00 CET

  14. Import to EU, Export from EU and Storage (AGS) is available (again)

    26-08-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 26-08-2021 02:57. The process is available again.

  15. Import to EU, Export from EU and Storage (AGS) is unavailable

    26-08-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 26-08-2021 00:43. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  16. Customs E-Commerce (Deco) is available (again)

    25-08-2021 -

    The process Customs E-Commerce (Deco) is available (again) from Wednesday 25-08-2021 11:41. Maintenance has been completed.

  17. Customs E-Commerce (Deco) is unavailable

    25-08-2021 -

    The process Customs E-Commerce (Deco) is unavailable from Wednesday 25-08-2021 11:00. Expected downtime till 12:00. Unexpected maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion...

  18. EU Customs Trader Portal is available (again)

    24-08-2021 -

    The process EU Customs Trader Portal is available (again) from Tuesday 24-08-2021 21:00. The process is available again.

  19. Request Binding Tariff Information (BTI) is available (again)

    24-08-2021 -

    The process Request Binding Tariff Information (BTI) is available (again) from Tuesday 24-08-2021 21:00. The process is available again.

  20. Request Authorized Economic Operator (AEO) is available (again)

    24-08-2021 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Tuesday 24-08-2021 21:00. The process is available again.

  21. Information document (INF) is available (again)

    24-08-2021 -

    The process Information document (INF) is available (again) from Tuesday 24-08-2021 21:00. The process is available again.

  22. Registered Exporter (REX) is available (again)

    24-08-2021 -

    The process Registered Exporter (REX) is available (again) from Tuesday 24-08-2021 21:00. The process is available again.

  23. Customs Decision Management System (CDMS) is available (again)

    24-08-2021 -

    The process Customs Decision Management System (CDMS) is available (again) from Tuesday 24-08-2021 21:00. The process is available again.

  24. EU Trader Portal is available (again)

    24-08-2021 -

    The process EU Trader Portal is available (again) from Tuesday 24-08-2021 21:00. The process is available again.

  25. Information document (INF) is unavailable

    24-08-2021 -

    The process Information document (INF) is unavailable from Tuesday 24-08-2021 19:00. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. maintenance Start Date/Time unavailability:24/08/2021 19:00 CET End Date/Time unavailability:...