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  • Type of information

  • Disruptions and maintenance

Import to EU, Export from EU and Storage (AGS) is available (again)

11-03-2021 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 11-03-2021 12:06. The process is available again. The emergency procedure is not or no longer applicable

Import to EU, Export from EU and Storage (AGS) availability is limited

11-03-2021 -

The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Thursday 11-03-2021 11:14. AGS import not available Due to a malfunction in the system it is temporarily not...

Import to EU, Export from EU and Storage (AGS) availability is limited

11-03-2021 -

The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Thursday 11-03-2021 10:57. Due to a malfunction in the system it is temporarily not possible to make import...

Import to EU, Export from EU and Storage (AGS) availability is limited

11-03-2021 -

The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Thursday 11-03-2021 10:36. Currently there is a partial disruption in the messaging system. It is possible that you...

Import to EU, Export from EU and Storage (AGS) availability is under investigation

11-03-2021 -

The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Thursday 11-03-2021 10:27. Signals about a possible disruption have been received. Currently, some declarations are being rejected...

Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

10-03-2021 -

Required maintenance on Government systems will be performed from Tuesday 16-03-2021 12:00 until (expected end-time) Tuesday 16-03-2021 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

(UPDATE) Scheduled maintenance Transport (NCTS)

09-03-2021 -

The start time for Maintenance for Transport (NCTS) has changed. Transport is now unavailable from 10:00 AM to “Expected” End Time 12:00 PM. Previous message: ———————– Required maintenance on Government systems will be performed from...

(UPDATE) Scheduled maintenance Entry of goods to the EU (Single Window), Exit from the EU (Single Window)

09-03-2021 -

The lead time for the roll-out of Entry into the EU and Exit from the EU has changed. Expected end time is now 12:00 PM instead of 10:00 AM. Previous message: ———————– Required maintenance on...

Scan in Rotterdam is available (again)

08-03-2021 -

The process Scan in Rotterdam is available (again) from Monday 08-03-2021 09:10. The process is available again.

Scan in Rotterdam availability is limited

08-03-2021 -

The availability of the process Scan in Rotterdam is limited from Sunday 07-03-2021 05:31. The scan on the DELTA container terminal APMTR and ECT is temporarily unavailable. The replacement scan is the HICO scan located...

Import to EU, Export from EU and Storage (AGS) is available (again)

02-03-2021 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 02-03-2021 12:29. Maintenance has been completed. The emergency procedure is not or no longer applicable

Import to EU, Export from EU and Storage (AGS) availability is limited

02-03-2021 -

The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Tuesday 02-03-2021 12:00. Concerns maintenance of the Import and Storage processes. Process Output is available during maintenance. You...

Scheduled maintenance Entry of goods to the EU (Single Window), Exit from the EU (Single Window)

25-02-2021 -

Required maintenance on Government systems will be performed from Saturday 13-03-2021 08:00 until (expected end-time) Saturday 13-03-2021 10:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Entry of goods to the EU (Single...

Scheduled maintenance Ship stores

25-02-2021 -

Required maintenance on Government systems will be performed from Saturday 13-03-2021 08:00 until (expected end-time) Saturday 13-03-2021 12:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Ship stores Scheduled maintenance: You can deliver...

Scheduled maintenance Transport of excisable goods (EMCS)

25-02-2021 -

Required maintenance on Government systems will be performed from Saturday 13-03-2021 08:00 until (expected end-time) Saturday 13-03-2021 12:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport of excisable goods (EMCS) Due to...

Scheduled maintenance Transport (NCTS)

25-02-2021 -

Required maintenance on Government systems will be performed from Saturday 13-03-2021 08:00 until (expected end-time) Saturday 13-03-2021 12:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport (NCTS) Scheduled maintenance: You can deliver...

Scheduled maintenance Consulting Tariff information, Download Tariff information

25-02-2021 -

Required maintenance on Government systems will be performed from Saturday 13-03-2021 08:00 until (expected end-time) Sunday 14-03-2021 12:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Consulting Tariff information Download Tariff information Scheduled...

Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

25-02-2021 -

Required maintenance on Government systems will be performed from Saturday 13-03-2021 08:00 until (expected end-time) Sunday 14-03-2021 12:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

22-02-2021 -

Required maintenance on Government systems will be performed from Tuesday 02-03-2021 12:00 until (expected end-time) Tuesday 02-03-2021 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

Information document (INF) is available (again)

19-02-2021 -

The process Information document (INF) is available (again) from Friday 19-02-2021 00:00. The process is available again.

Customs Decision Management System (CDMS) is available (again)

19-02-2021 -

The process Customs Decision Management System (CDMS) is available (again) from Friday 19-02-2021 00:00. The process is available again.

EU Trader Portal is available (again)

19-02-2021 -

The process EU Trader Portal is available (again) from Friday 19-02-2021 00:00. The process is available again.

Information document (INF) is unavailable

18-02-2021 -

The process Information document (INF) is unavailable from Thursday 18-02-2021 19:00. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. System maintenance on the following applications. EU TraderPortal ,CDMS...

Customs Decision Management System (CDMS) is unavailable

18-02-2021 -

The process Customs Decision Management System (CDMS) is unavailable from Thursday 18-02-2021 19:00. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. System maintenance on the following applications. EU...

EU Trader Portal is unavailable

18-02-2021 -

The process EU Trader Portal is unavailable from Thursday 18-02-2021 19:00. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. System maintenance on the following applications. EU TraderPortal ,CDMS...