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8274 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. EU Customs Trader Portal availability is limited

    09-08-2022 -

    The availability of the process EU Customs Trader Portal is limited from Tuesday 09-08-2022 08:10. portals limited available

  2. EU Trader Portal availability is limited

    09-08-2022 -

    The availability of the process EU Trader Portal is limited from Tuesday 09-08-2022 08:10. portals limited available

  3. Transport (NCTS) is available (again)

    04-08-2022 -

    The process Transport (NCTS) is available (again) from Thursday 04-08-2022 21:10. The investigation has been completed.

  4. Transport (NCTS) availability is under investigation

    04-08-2022 -

    The availability of the process Transport (NCTS) is under investigation from Thursday 04-08-2022 21:01. Signals about a possible disruption have been received.

  5. Dutch Customs Administration Trade and Transport Gateway: Replace PKI-government certificate for the SMTP-MSA/POP3 interface

    04-08-2022 -
    Service message
     - 

    In August 2022, Dutch Customs Administration will replace the public PKI government certificate for the SMTP-MSA/POP3 interface for the Trade and Transport Gateway. The PKI certificate will be replaced because the old PKI certificate will...

  6. Exit from the EU (Single Window) is available (again)

    02-08-2022 -

    The process Exit from the EU (Single Window) is available (again) from Tuesday 02-08-2022 17:56. The process is available again. The emergency procedure is not or no longer applicable

  7. Entry of goods to the EU (Single Window) is available (again)

    02-08-2022 -

    The process Entry of goods to the EU (Single Window) is available (again) from Tuesday 02-08-2022 17:56. The process is available again. The emergency procedure is not or no longer applicable

  8. Mijn Douane is available (again)

    02-08-2022 -

    The process Mijn Douane is available (again) from Tuesday 02-08-2022 17:53. Maintenance has been completed.

  9. Exit from the EU (Single Window) is unavailable

    02-08-2022 -

    The process Exit from the EU (Single Window) is unavailable from Tuesday 02-08-2022 10:03. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. This is an update of the...

  10. Entry of goods to the EU (Single Window) is unavailable

    02-08-2022 -

    The process Entry of goods to the EU (Single Window) is unavailable from Tuesday 02-08-2022 10:03. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. This is an update...

  11. Import to EU, Export from EU and Storage (AGS) is available (again)

    02-08-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 02-08-2022 16:01. The process is available again. The emergency procedure is not or no longer applicable

  12. Mijn Douane is unavailable

    02-08-2022 -

    The process Mijn Douane is unavailable from Tuesday 02-08-2022 16:00. On Tuesday, August 2, there will be maintenance on Mijn Douane, between 4 and 6 p.m. In that case, you cannot submit an excise and...

  13. Scheduled maintenance Mijn Douane

    02-08-2022 -

    Required maintenance on Government systems will be performed from Tuesday 02-08-2022 16:00 until (expected end-time) Tuesday 02-08-2022 18:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane On Tuesday, August 2, there...

  14. Entry of goods to the EU (Single Window) is unavailable

    02-08-2022 -

    The process Entry of goods to the EU (Single Window) is unavailable from Tuesday 02-08-2022 10:03. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

  15. Exit from the EU (Single Window) is unavailable

    02-08-2022 -

    The process Exit from the EU (Single Window) is unavailable from Tuesday 02-08-2022 10:03. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the...

  16. Import to EU, Export from EU and Storage (AGS) is unavailable

    02-08-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Tuesday 02-08-2022 07:48. UPDATE: Unfortunately, there are still problems with AGS. Apologies for the inconvenience. You are allowed to use the...

  17. Entry of goods to the EU (Single Window) is unavailable

    02-08-2022 -

    The process Entry of goods to the EU (Single Window) is unavailable from Tuesday 02-08-2022 10:03. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

  18. Exit from the EU (Single Window) is unavailable

    02-08-2022 -

    The process Exit from the EU (Single Window) is unavailable from Tuesday 02-08-2022 10:03. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the...

  19. Information about the malfunction NCTS (02.08)

    02-08-2022 -
    Service message
     - 

    The problems surrounding the NCTS outage have now been solved. If you have submitted a declaration between 02:30am and 08:35am on which you have not received a return message, you may submit a new declaration....

  20. Transport (NCTS) is available (again)

    02-08-2022 -

    The process Transport (NCTS) is available (again) from Tuesday 02-08-2022 08:42. The disruption has been resolved. We apologise for any inconvenience. The emergency procedure is not or no longer applicable

  21. Import to EU, Export from EU and Storage (AGS) is unavailable

    02-08-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Tuesday 02-08-2022 07:48. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed...

  22. Exit from the EU (Single Window) availability is limited

    02-08-2022 -

    The availability of the process Exit from the EU (Single Window) is limited from Tuesday 02-08-2022 07:56. Currently there is a partial disruption in the messaging system. It is possible that you will not receive...

  23. Entry of goods to the EU (Single Window) availability is limited

    02-08-2022 -

    The availability of the process Entry of goods to the EU (Single Window) is limited from Tuesday 02-08-2022 07:56. Currently there is a partial disruption in the messaging system. It is possible that you will...

  24. Transport (NCTS) availability is limited

    02-08-2022 -

    The availability of the process Transport (NCTS) is limited from Tuesday 02-08-2022 03:49. Currently there is a partial disruption in the messaging system. It is possible that you will not receive any return messages. We...

  25. Import to EU, Export from EU and Storage (AGS) availability is limited

    02-08-2022 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Tuesday 02-08-2022 07:46. Currently there is a partial disruption in the messaging system. It is possible that you...