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7044 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Import to EU, Export from EU and Storage (AGS) availability is limited

    02-11-2021 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Tuesday 02-11-2021 18:43. Unable to communicate with NVWA (PD). An investigation is currently underway into the problems surrounding...

  2. Scan in Rotterdam is available (again)

    02-11-2021 -

    The process Scan in Rotterdam is available (again) from Tuesday 02-11-2021 08:39. The process is available again.

  3. Scan in Rotterdam availability is limited

    02-11-2021 -

    The availability of the process Scan in Rotterdam is limited from Tuesday 02-11-2021 07:49.

  4. Scan in Rotterdam is available (again)

    01-11-2021 -

    The process Scan in Rotterdam is available (again) from Monday 01-11-2021 14:05. The process is available again.

  5. Customs Decision Management System (CDMS) is available (again)

    01-11-2021 -

    The process Customs Decision Management System (CDMS) is available (again) from Monday 01-11-2021 00:05. The process is available again.

  6. EU Trader Portal is available (again)

    01-11-2021 -

    The process EU Trader Portal is available (again) from Monday 01-11-2021 00:05. The process is available again.

  7. Customs Decision Management System (CDMS) is unavailable

    29-10-2021 -

    The process Customs Decision Management System (CDMS) is unavailable from Friday 29-10-2021 19:00. Installation of Trader Portal and CDMS releases 2.5.0.0 Start Date/Time unavailability: 29/10/2021 19:00:00 CET End Date/Time unavailability: 31/10/2021 23:59:00 CET

  8. EU Trader Portal is unavailable

    29-10-2021 -

    The process EU Trader Portal is unavailable from Friday 29-10-2021 19:00. Installation of Trader Portal and CDMS releases 2.5.0.0 Start Date/Time unavailability: 29/10/2021 19:00:00 CET End Date/Time unavailability: 31/10/2021 23:59:00 CET

  9. Mijn Douane is available (again)

    29-10-2021 -

    The process Mijn Douane is available (again) from Friday 29-10-2021 18:42. Maintenance has been completed.

  10. Mijn Douane is unavailable

    29-10-2021 -

    The process Mijn Douane is unavailable from Friday 29-10-2021 17:30. No declarations can be submitted or consulted on Friday 29-10-2021 between 17:30 and 20:00. This is due to system maintenance.

  11. (UPDATE) Scheduled maintenance Mijn Douane

    28-10-2021 -

    Due to maintenance on Friday 29 October, not all information is visible between 5.30 pm and 8 pm when you file a declaration of excise and consumption tax. You can file a declaration during the...

  12. (UPDATE) Scheduled maintenance Mijn Douane

    28-10-2021 -

    On Friday 29 October there will be scheduled maintenance between 5:30 PM and 8:00 PM. You can continue to submit your declarations during the maintenance, but you will not receive a return message after submitting...

  13. Scheduled maintenance Mijn Douane

    28-10-2021 -

    Required maintenance on Government systems will be performed from Friday 29-10-2021 17:30 until (expected end-time) Friday 29-10-2021 20:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane No declarations can be submitted...

  14. Import to EU, Export from EU and Storage (AGS) is available (again)

    22-10-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Friday 22-10-2021 13:11. The process is available again. The emergency procedure is not or no longer applicable

  15. Import to EU, Export from EU and Storage (AGS) is unavailable

    22-10-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Friday 22-10-2021 12:00. In connection with emergency maintenance You are allowed to use the fall-back procedure. However: it is our advice...

  16. Download Tariff information is available (again)

    22-10-2021 -

    The process Download Tariff information is available (again) from Friday 22-10-2021 07:44. The process is available again.

  17. Consulting Tariff information is available (again)

    21-10-2021 -

    The process Consulting Tariff information is available (again) from Thursday 21-10-2021 14:23. The process is available again.

  18. Import to EU, Export from EU and Storage (AGS) is available (again)

    21-10-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 21-10-2021 14:21. The process is available again.

  19. (UPDATE) Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    21-10-2021 -

    The announced emergency maintenance for AGS has been moved from Friday evening 22 October 18.00 to Friday afternoon 12.00. Previous message: -----------------------

  20. Customs E-Commerce (Deco) is available (again)

    21-10-2021 -

    The process Customs E-Commerce (Deco) is available (again) from Thursday 21-10-2021 12:31. Maintenance has been completed.

  21. Consulting Tariff information is unavailable

    21-10-2021 -

    The process Consulting Tariff information is unavailable from Thursday 21-10-2021 (around) 10:00 AM.

  22. Download Tariff information availability is limited

    21-10-2021 -

    The availability of the process Download Tariff information is limited from Thursday 21-10-2021 (around) 10.00 am.

  23. Import to EU, Export from EU and Storage (AGS) is unavailable

    21-10-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 21-10-2021 09:37. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Update. The AGS...

  24. Download Tariff information is unavailable

    21-10-2021 -

    The process Download Tariff information is unavailable from Thursday 21-10-2021 12:02. The Consult Rate Information and downloading process is not available from Thursday (around) 10:00 AM.

  25. Customs E-Commerce (Deco) is unavailable

    21-10-2021 -

    The process Customs E-Commerce (Deco) is unavailable from Thursday 21-10-2021 12:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the...