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6810 results

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  1. Entry of goods to the EU (ICS2) availability is under investigation

    06-08-2021 -

    The availability of the process Entry of goods to the EU (ICS2) is under investigation from Friday 06-08-2021 10:18. Signals about a possible disruption have been received.

  2. Entry of goods to the EU (Single Window) availability is under investigation

    06-08-2021 -

    The availability of the process Entry of goods to the EU (Single Window) is under investigation from Friday 06-08-2021 10:18. Signals about a possible disruption have been received.

  3. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    06-08-2021 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Friday 06-08-2021 10:12. Signals about a possible disruption have been received.

  4. Transport (NCTS) is available (again)

    05-08-2021 -

    The process Transport (NCTS) is available (again) from Thursday 05-08-2021 19:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the...

  5. NHD: Reachable by phone again

    04-08-2021 -
    Service message

  6. NHD: difficult to reach due to technical problems

    04-08-2021 -
    Service message
     - 

    At the moment, the National Helpdesk Customs is difficult to reach due to network problems. We do our best to solve this problem as soon as possible. Sorry for the inconvenience.

  7. Scheduled maintenance Transport (NCTS)

    03-08-2021 -

    Required maintenance on Government systems will be performed from Monday 09-08-2021 19:00 until (expected end-time) Monday 09-08-2021 20:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport (NCTS) Scheduled maintenance: You can deliver...

  8. Import to EU, Export from EU and Storage (AGS) is available (again)

    03-08-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 03-08-2021 12:51. Maintenance has been completed.

  9. Import to EU, Export from EU and Storage (AGS) availability is limited

    03-08-2021 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Tuesday 03-08-2021 12:00. Concerns emergency maintenance for the Import and Storage processes. Process Output is available during maintenance.

  10. (CANCELED) Scheduled maintenance Transport (NCTS)

    03-08-2021 -

    Previous message: ----------------------- Required maintenance on Government systems will be performed from Thursday 05-08-2021 19:00 until (expected end-time) Thursday 05-08-2021 20:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport (NCTS) Scheduled maintenance:...

  11. NHD: Adjusted opening hours extended

    03-08-2021 -
    Service message
     - 

    UPDATE 03.08.2021:The adjusted opening hours of the National Helpdesk Customs will be extended until Friday the 27th of August. During this period we can be reached by e-mail and telephone from 8am to 4pm. Sorry...

  12. Scan in Rotterdam is available (again)

    03-08-2021 -

    The process Scan in Rotterdam is available (again) from Tuesday 03-08-2021 10:07. The process is available again.

  13. Scan in Rotterdam availability is limited

    03-08-2021 -

    The availability of the process Scan in Rotterdam is limited from Tuesday 03-08-2021 07:38. The emergency procedure is not or no longer applicable

  14. Scheduled maintenance Transport (NCTS)

    02-08-2021 -

    Required maintenance on Government systems will be performed from Thursday 05-08-2021 19:00 until (expected end-time) Thursday 05-08-2021 20:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport (NCTS) Scheduled maintenance: You can deliver...

  15. Transport (NCTS) is available (again)

    31-07-2021 -

    The process Transport (NCTS) is available (again) from Saturday 31-07-2021 11:35. Maintenance has been completed. The emergency procedure is not or no longer applicable

  16. Transport (NCTS) is unavailable

    31-07-2021 -

    The process Transport (NCTS) is unavailable from Saturday 31-07-2021 10:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the messages...

  17. Customs E-Commerce (Deco) is available (again)

    29-07-2021 -

    The process Customs E-Commerce (Deco) is available (again) from Thursday 29-07-2021 11:57. Maintenance has been completed. The emergency procedure is not or no longer applicable

  18. Customs E-Commerce (Deco) is unavailable

    29-07-2021 -

    The process Customs E-Commerce (Deco) is unavailable from Thursday 29-07-2021 11:00. Due to emergency maintenance, DECO is not available from 10pm to You are allowed to use the fall-back procedure. However: it is our advice...

  19. Scheduled maintenance Transport of excisable goods (EMCS)

    28-07-2021 -

    Required maintenance on Government systems will be performed from Thursday 12-08-2021 07:00 until (expected end-time) Thursday 12-08-2021 08:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport of excisable goods (EMCS) Scheduled maintenance:...

  20. (CANCELED) Scheduled maintenance Transport (NCTS)

    28-07-2021 -

    The maintenance below has been cancelled. Previous message: ----------------------- Required maintenance on Government systems will be performed from Thursday 12-08-2021 07:00 until (expected end-time) Thursday 12-08-2021 08:00. As a result the following Dutch Custom mainprocess(es)...

  21. Scheduled maintenance Transport (NCTS)

    28-07-2021 -

    Required maintenance on Government systems will be performed from Thursday 12-08-2021 07:00 until (expected end-time) Thursday 12-08-2021 08:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport (NCTS) Scheduled maintenance: You can deliver...

  22. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    27-07-2021 -

    Required maintenance on Government systems will be performed from Tuesday 03-08-2021 12:00 until (expected end-time) Tuesday 03-08-2021 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

  23. (UPDATE) Scheduled maintenance Customs E-Commerce (Deco)

    27-07-2021 -

    Contrary to previous message, Deco is not available from 11pm to 12pm Previous message: ----------------------- Required maintenance on Government systems will be performed from Thursday 29-07-2021 10:00 until (expected end-time) Thursday 29-07-2021 11:00. As a...

  24. Scheduled maintenance Customs E-Commerce (Deco)

    27-07-2021 -

    Required maintenance on Government systems will be performed from Thursday 29-07-2021 10:00 until (expected end-time) Thursday 29-07-2021 11:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Customs E-Commerce (Deco) Due to emergency maintenance,...

  25. Information document (INF) is available (again)

    24-07-2021 -

    The process Information document (INF) is available (again) from Saturday 24-07-2021 12:00. The process is available again.