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6810 results

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  1. Registered Exporter (REX) is available (again)

    24-07-2021 -

    The process Registered Exporter (REX) is available (again) from Saturday 24-07-2021 12:00. The process is available again.

  2. Request Binding Tariff Information (BTI) is available (again)

    24-07-2021 -

    The process Request Binding Tariff Information (BTI) is available (again) from Saturday 24-07-2021 12:00. The process is available again.

  3. Request Authorized Economic Operator (AEO) is available (again)

    24-07-2021 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Saturday 24-07-2021 12:00. The process is available again.

  4. EU Customs Trader Portal is available (again)

    24-07-2021 -

    The process EU Customs Trader Portal is available (again) from Saturday 24-07-2021 12:00. The process is available again.

  5. Request Authorized Economic Operator (AEO) is unavailable

    24-07-2021 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Saturday 24-07-2021 07:30. Maintenance Start Date/Time unavailability: 24/07/2021 07:30 CET End Date/Time unavailability: 24/07/2021 12:00 CET

  6. Information document (INF) is unavailable

    24-07-2021 -

    The process Information document (INF) is unavailable from Saturday 24-07-2021 07:30. Maintenance Start Date/Time unavailability: 24/07/2021 07:30 CET End Date/Time unavailability: 24/07/2021 12:00 CET

  7. Registered Exporter (REX) is unavailable

    24-07-2021 -

    The process Registered Exporter (REX) is unavailable from Saturday 24-07-2021 07:30. Maintenance Start Date/Time unavailability: 24/07/2021 07:30 CET End Date/Time unavailability: 24/07/2021 12:00 CET

  8. Request Binding Tariff Information (BTI) is unavailable

    24-07-2021 -

    The process Request Binding Tariff Information (BTI) is unavailable from Saturday 24-07-2021 07:30. Maintenance Start Date/Time unavailability: 24/07/2021 07:30 CET End Date/Time unavailability: 24/07/2021 12:00 CET

  9. EU Customs Trader Portal is unavailable

    24-07-2021 -

    The process EU Customs Trader Portal is unavailable from Saturday 24-07-2021 07:30. Maintenance Start Date/Time unavailability: 24/07/2021 07:30 CET End Date/Time unavailability: 24/07/2021 12:00 CET

  10. NHD: Reachable by phone again

    23-07-2021 -
    Service message

  11. Customs Decision Management System (CDMS) is available (again)

    22-07-2021 -

    The process Customs Decision Management System (CDMS) is available (again) from Thursday 22-07-2021 22:00. The process is available again.

  12. EU Trader Portal is available (again)

    22-07-2021 -

    The process EU Trader Portal is available (again) from Thursday 22-07-2021 22:00. The process is available again.

  13. Customs E-Commerce (Deco) is available (again)

    22-07-2021 -

    The process Customs E-Commerce (Deco) is available (again) from Thursday 22-07-2021 20:15. The process is available again.

  14. EU Trader Portal is unavailable

    22-07-2021 -

    The process EU Trader Portal is unavailable from Thursday 22-07-2021 19:00. system maintenance Start Date/Time unavailability: 22/07/2021 19:00:00 CET End Date/Time unavailability: 22/07/2021 22:00:00 CET

  15. Customs Decision Management System (CDMS) is unavailable

    22-07-2021 -

    The process Customs Decision Management System (CDMS) is unavailable from Thursday 22-07-2021 19:00. system maintenance Start Date/Time unavailability: 22/07/2021 19:00:00 CET End Date/Time unavailability: 22/07/2021 22:00:00 CET

  16. Customs E-Commerce (Deco) is unavailable

    22-07-2021 -

    The process Customs E-Commerce (Deco) is unavailable from Thursday 22-07-2021 17:35. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  17. Scan in Rotterdam availability is limited

    22-07-2021 -

    The availability of the process Scan in Rotterdam is limited from Thursday 22-07-2021 13:24. The scan on the container terminal RWG is temporarily unavailable. The replacement scan is the HICO scan located at Bosphorusstraat 5,...

  18. Scan in Rotterdam is available (again)

    22-07-2021 -

    The process Scan in Rotterdam is available (again) from Thursday 22-07-2021 13:09. The process is available again. The Relocatable scan (RELO) located at Reeweg 31, Rotterdam is available again. You can no longer use the...

  19. NHD: Not available by phone

    22-07-2021 -
    Service message
     - 

    At the moment, the National Helpdesk Customs cannot be reached by telephone due to a technical malfunction.Do you have an urgent question? Then our advice is to email this to: nhd.apeldoorn@douane.nl. We are working on...

  20. Transport (NCTS) is available (again)

    22-07-2021 -

    The process Transport (NCTS) is available (again) from Thursday 22-07-2021 08:59. The process is available again. The emergency procedure is not or no longer applicable

  21. Transport (NCTS) is unavailable

    22-07-2021 -

    The process Transport (NCTS) is unavailable from Thursday 22-07-2021 07:38. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  22. Scan in Rotterdam availability is limited

    21-07-2021 -

    The availability of the process Scan in Rotterdam is limited from Wednesday 21-07-2021 11:25. The Relocatable scan (RELO) located at Reeweg 31, Rotterdam is temporarily unavailable. The replacement scan is the HICO scan located at...

  23. Scan in Rotterdam availability is limited

    21-07-2021 -

    The availability of the process Scan in Rotterdam is limited from Wednesday 21-07-2021 11:25. The Relocatable scan (RELO) located at Reeweg 31 Rotterdam  AND container terminal RWG are temporarily unavailable. The replacement scan is the...

  24. Scheduled maintenance EU Customs Trader Portal, Request Binding Tariff Information (BTI), Request Authorized Economic Operator (AEO), Information document (INF), Registered Exporter (REX)

    21-07-2021 -

    Required maintenance on Government systems will be performed from Saturday 24-07-2021 07:30 until (expected end-time) Wednesday 21-07-2021 10:46. As a result the following Dutch Custom mainprocess(es) are unavailable: EU Customs Trader Portal Request Binding Tariff...

  25. Customs E-Commerce (Deco) is available (again)

    21-07-2021 -

    The process Customs E-Commerce (Deco) is available (again) from Wednesday 21-07-2021 10:16. Maintenance has been completed. The emergency procedure is not or no longer applicable