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  1. Customs E-Commerce (Deco) is unavailable

    21-07-2021 -

    The process Customs E-Commerce (Deco) is unavailable from Wednesday 21-07-2021 10:00. Due to emergency maintenance, DECO is not available from 10pm to "expected end time" at 10.30pm. You are allowed to use the fall-back procedure....

  2. Request Binding Tariff Information (BTI) is available (again)

    21-07-2021 -

    The process Request Binding Tariff Information (BTI) is available (again) from Wednesday 21-07-2021 08:00. The process is available again.

  3. Scheduled maintenance Customs E-Commerce (Deco)

    19-07-2021 -

    Required maintenance on Government systems will be performed from Wednesday 21-07-2021 10:00 until (expected end-time) Wednesday 21-07-2021 10:30. As a result the following Dutch Custom mainprocess(es) are unavailable: Customs E-Commerce (Deco) Due to emergency maintenance,...

  4. Scheduled maintenance Transport (NCTS)

    19-07-2021 -

    Required maintenance on Government systems will be performed from Saturday 31-07-2021 10:00 until (expected end-time) Saturday 31-07-2021 12:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport (NCTS) Scheduled maintenance: You can deliver...

  5. NHD: Adjusted opening hours from the 19th of July till the 6th of August

    15-07-2021 -
    Service message
     - 

    Due to circumstances, the National Helpdesk Customs has adjusted opening hours for the period from Monday the 19th of July till Friday the 6th of August. We can be reached during this period from 8am...

  6. Request Binding Tariff Information (BTI) availability is limited

    15-07-2021 -

    The availability of the process Request Binding Tariff Information (BTI) is limited from Thursday 15-07-2021 08:41.

  7. Registered Exporter (REX) is available (again)

    14-07-2021 -

    The process Registered Exporter (REX) is available (again) from Wednesday 14-07-2021 20:00. The process is available again.

  8. EU Trader Portal is available (again)

    14-07-2021 -

    The process EU Trader Portal is available (again) from Wednesday 14-07-2021 23:00. The process is available again.

  9. Customs Decision Management System (CDMS) is available (again)

    14-07-2021 -

    The process Customs Decision Management System (CDMS) is available (again) from Wednesday 14-07-2021 23:00. The process is available again.

  10. Request Binding Tariff Information (BTI) is available (again)

    14-07-2021 -

    The process Request Binding Tariff Information (BTI) is available (again) from Wednesday 14-07-2021 20:00. The process is available again.

  11. Request Authorized Economic Operator (AEO) is available (again)

    14-07-2021 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Wednesday 14-07-2021 20:00. The process is available again.

  12. Information document (INF) is available (again)

    14-07-2021 -

    The process Information document (INF) is available (again) from Wednesday 14-07-2021 20:00. The process is available again.

  13. EU Customs Trader Portal is available (again)

    14-07-2021 -

    The process EU Customs Trader Portal is available (again) from Wednesday 14-07-2021 20:00. The process is available again.

  14. Download Tariff information is available (again)

    14-07-2021 -

    The process Download Tariff information is available (again) from Wednesday 14-07-2021 21:37. Maintenance has been completed. The emergency procedure is not or no longer applicable

  15. Consulting Tariff information is available (again)

    14-07-2021 -

    The process Consulting Tariff information is available (again) from Wednesday 14-07-2021 21:37. Maintenance has been completed. The emergency procedure is not or no longer applicable

  16. Customs E-Commerce (Deco) is available (again)

    14-07-2021 -

    The process Customs E-Commerce (Deco) is available (again) from Wednesday 14-07-2021 21:36. Maintenance has been completed. The emergency procedure is not or no longer applicable

  17. Import to EU, Export from EU and Storage (AGS) is available (again)

    14-07-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 14-07-2021 21:34. Maintenance has been completed. The emergency procedure is not or no longer applicable

  18. Registered Exporter (REX) is unavailable

    14-07-2021 -

    The process Registered Exporter (REX) is unavailable from Wednesday 14-07-2021 20:00. Infrastructure Maintenance Start Date/Time unavailability: End Date/Time unavailability: 14/07/2021 20:00 CET 14/07/2021 23:00 CET

  19. Request Authorized Economic Operator (AEO) is unavailable

    14-07-2021 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Wednesday 14-07-2021 20:00. Infrastructure Maintenance Start Date/Time unavailability: End Date/Time unavailability: 14/07/2021 20:00 CET 14/07/2021 23:00 CET

  20. Information document (INF) is unavailable

    14-07-2021 -

    The process Information document (INF) is unavailable from Wednesday 14-07-2021 20:00. Infrastructure Maintenance Start Date/Time unavailability: End Date/Time unavailability: 14/07/2021 20:00 CET 14/07/2021 23:00 CET

  21. EU Customs Trader Portal is unavailable

    14-07-2021 -

    The process EU Customs Trader Portal is unavailable from Wednesday 14-07-2021 20:00. Infrastructure Maintenance Start Date/Time unavailability: End Date/Time unavailability: 14/07/2021 20:00 CET 14/07/2021 23:00 CET

  22. Request Binding Tariff Information (BTI) is unavailable

    14-07-2021 -

    The process Request Binding Tariff Information (BTI) is unavailable from Wednesday 14-07-2021 20:00. Infrastructure Maintenance Start Date/Time unavailability: End Date/Time unavailability: 14/07/2021 20:00 CET 14/07/2021 23:00 CET

  23. Download Tariff information is unavailable

    14-07-2021 -

    The process Download Tariff information is unavailable from Wednesday 14-07-2021 20:00. Due to emergency maintenance, "Consulting and Download Tariff information" is not available from 8pm to "expected end time" at 10pm. You are allowed to...

  24. Customs E-Commerce (Deco) is unavailable

    14-07-2021 -

    The process Customs E-Commerce (Deco) is unavailable from Wednesday 14-07-2021 20:00. Due to emergency maintenance, Deco is not available from 8pm to "expected end time" at 10pm. You are allowed to use the fall-back procedure....

  25. Consulting Tariff information is unavailable

    14-07-2021 -

    The process Consulting Tariff information is unavailable from Wednesday 14-07-2021 20:00. Due to emergency maintenance, "Consulting and Download Tariff information" is not available from 8pm to "expected end time" at 10pm. You are allowed to...