Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

6810 results

  • Keyword

  • Message types

  • Service Messages

  • Disruptions and maintenance

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Scan in Rotterdam availability is limited

    29-06-2021 -

    The availability of the process Scan in Rotterdam is limited from Tuesday 29-06-2021 13:45. he Relocatable scan (RELO) located at Reeweg 31, Rotterdam has been unavailable since 28-06-2021. The replacement scan is the HICO scan...

  2. DECO: sending in a declaration before 01-07-2021 not possible

    29-06-2021 -
    Service message
     - 

    As of 1 July you can file a declaration for Customs e-commerce (DECO). Messages submitted before July 1 will not be processed. You will see an error message.

  3. Registered Exporter (REX) is unavailable

    29-06-2021 -

    The process Registered Exporter (REX) is unavailable from Tuesday 29-06-2021 08:32. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  4. Information document (INF) is unavailable

    29-06-2021 -

    The process Information document (INF) is unavailable from Tuesday 29-06-2021 08:32. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  5. Request Authorized Economic Operator (AEO) is unavailable

    29-06-2021 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Tuesday 29-06-2021 08:32. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  6. Request Binding Tariff Information (BTI) is unavailable

    29-06-2021 -

    The process Request Binding Tariff Information (BTI) is unavailable from Tuesday 29-06-2021 08:32. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  7. EU Customs Trader Portal is unavailable

    29-06-2021 -

    The process EU Customs Trader Portal is unavailable from Tuesday 29-06-2021 08:32. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  8. Customs Decision Management System (CDMS) is unavailable

    29-06-2021 -

    The process Customs Decision Management System (CDMS) is unavailable from Tuesday 29-06-2021 08:32. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  9. EU Trader Portal is unavailable

    29-06-2021 -

    The process EU Trader Portal is unavailable from Tuesday 29-06-2021 08:32. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  10. Scan in Rotterdam is unavailable

    29-06-2021 -

    The process Scan in Rotterdam is unavailable from Tuesday 29-06-2021 07:46.

  11. Information document (INF) is available (again)

    28-06-2021 -

    The process Information document (INF) is available (again) from Monday 28-06-2021 22:00. The process is available again.

  12. Registered Exporter (REX) is available (again)

    28-06-2021 -

    The process Registered Exporter (REX) is available (again) from Monday 28-06-2021 22:00. The process is available again.

  13. Request Binding Tariff Information (BTI) is available (again)

    28-06-2021 -

    The process Request Binding Tariff Information (BTI) is available (again) from Monday 28-06-2021 22:00. The process is available again.

  14. Request Authorized Economic Operator (AEO) is available (again)

    28-06-2021 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Monday 28-06-2021 22:00. The process is available again.

  15. EU Customs Trader Portal is available (again)

    28-06-2021 -

    The process EU Customs Trader Portal is available (again) from Monday 28-06-2021 22:00. The process is available again.

  16. Customs Decision Management System (CDMS) is available (again)

    28-06-2021 -

    The process Customs Decision Management System (CDMS) is available (again) from Monday 28-06-2021 22:00. The process is available again.

  17. Registered Exporter (REX) is unavailable

    28-06-2021 -

    The process Registered Exporter (REX) is unavailable from Monday 28-06-2021 19:00. scheduled system maintenance Start Date/Time unavailability: End Date/Time unavailability: 28/06/2021 19:00 CET 28/06/2021 22:00 CET

  18. Request Binding Tariff Information (BTI) is unavailable

    28-06-2021 -

    The process Request Binding Tariff Information (BTI) is unavailable from Monday 28-06-2021 19:00. scheduled system maintenance Start Date/Time unavailability: End Date/Time unavailability: 28/06/2021 19:00 CET 28/06/2021 22:00 CET

  19. Request Authorized Economic Operator (AEO) is unavailable

    28-06-2021 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Monday 28-06-2021 19:00. scheduled system maintenance Start Date/Time unavailability: End Date/Time unavailability: 28/06/2021 19:00 CET 28/06/2021 22:00 CET

  20. Information document (INF) is unavailable

    28-06-2021 -

    The process Information document (INF) is unavailable from Monday 28-06-2021 19:00. scheduled system maintenance Start Date/Time unavailability: End Date/Time unavailability: 28/06/2021 19:00 CET 28/06/2021 22:00 CET

  21. EU Customs Trader Portal is unavailable

    28-06-2021 -

    The process EU Customs Trader Portal is unavailable from Monday 28-06-2021 19:00. scheduled system maintenance Start Date/Time unavailability: End Date/Time unavailability: 28/06/2021 19:00 CET 28/06/2021 22:00 CET

  22. Scan in Rotterdam is available (again)

    28-06-2021 -

    The process Scan in Rotterdam is available (again) from Monday 28-06-2021 13:18. The process is available again.

  23. Scan in Rotterdam availability is limited

    28-06-2021 -

    The availability of the process Scan in Rotterdam is limited from Monday 28-06-2021 08:16. The scan on the container terminal Euromax (EMX) is temporarily unavailable. The replacement scan is the HICO scan located at Bosphorusstraat...

  24. Download Tariff information is available (again)

    26-06-2021 -

    The process Download Tariff information is available (again) from Saturday 26-06-2021 11:48. Maintenance has been completed.

  25. Consulting Tariff information is available (again)

    26-06-2021 -

    The process Consulting Tariff information is available (again) from Saturday 26-06-2021 11:48. Maintenance has been completed.