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  • Disruptions and maintenance

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  1. Import to EU, Export from EU and Storage (AGS) is unavailable

    30-07-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Saturday 30-07-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance....

  2. Exit from the EU (Single Window) is unavailable

    30-07-2022 -

    The process Exit from the EU (Single Window) is unavailable from Saturday 30-07-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of...

  3. Entry of goods to the EU (Single Window) is unavailable

    30-07-2022 -

    The process Entry of goods to the EU (Single Window) is unavailable from Saturday 30-07-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  4. Information regarding release July 30, 2022

    29-07-2022 -
    Service message
     - 

    A major release from Customs is planned for July 30th.This release leads to unavailability of the declaration systems.We realize that this is very unfortunate after the disruptions of the past few days.However, we cannot postpone...

  5. Request Authorized Economic Operator (AEO) is available (again)

    28-07-2022 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Thursday 28-07-2022 23:00. The process is available again.

  6. Request Authorized Economic Operator (AEO) is unavailable

    28-07-2022 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Thursday 28-07-2022 20:00. New Application release Start Date/Time unavailability:28/07/2022 20:00 CET End Date/Time unavailability:28/07/2022 23:00 CET

  7. Mijn Douane is available (again)

    28-07-2022 -

    The process Mijn Douane is available (again) from Thursday 28-07-2022 17:20. The disruption has been resolved. We apologise for any inconvenience.

  8. Customs E-Commerce (Deco) is available (again)

    28-07-2022 -

    The process Customs E-Commerce (Deco) is available (again) from Thursday 28-07-2022 16:00. The process is available again. The emergency procedure is not or no longer applicable

  9. Transport (NCTS) is available (again)

    28-07-2022 -

    The process Transport (NCTS) is available (again) from Thursday 28-07-2022 16:00. The process is available again. The emergency procedure is not or no longer applicable

  10. Transport of excisable goods (EMCS) is available (again)

    28-07-2022 -

    The process Transport of excisable goods (EMCS) is available (again) from Thursday 28-07-2022 16:00. The process is available again. The emergency procedure is not or no longer applicable

  11. Ship stores is available (again)

    28-07-2022 -

    The process Ship stores is available (again) from Thursday 28-07-2022 16:00. The process is available again. The emergency procedure is not or no longer applicable

  12. Exit from the EU (Single Window) is available (again)

    28-07-2022 -

    The process Exit from the EU (Single Window) is available (again) from Thursday 28-07-2022 16:00. The process is available again. The emergency procedure is not or no longer applicable

  13. Import to EU, Export from EU and Storage (AGS) is available (again)

    28-07-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 28-07-2022 16:00. The process is available again. The emergency procedure is not or no longer applicable

  14. Entry of goods to the EU (Single Window) is available (again)

    28-07-2022 -

    The process Entry of goods to the EU (Single Window) is available (again) from Thursday 28-07-2022 16:00. The process is available again. The emergency procedure is not or no longer applicable

  15. Transport of excisable goods (EMCS) is unavailable

    28-07-2022 -

    The process Transport of excisable goods (EMCS) is unavailable from Thursday 28-07-2022 14:35. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Update: Unfortunately, the issues have not yet...

  16. Ship stores is unavailable

    28-07-2022 -

    The process Ship stores is unavailable from Thursday 28-07-2022 14:35. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Update: Unfortunately, the issues have not yet been resolved. We...

  17. Customs E-Commerce (Deco) is unavailable

    28-07-2022 -

    The process Customs E-Commerce (Deco) is unavailable from Thursday 28-07-2022 14:35. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Update: Unfortunately, the issues have not yet been resolved....

  18. Entry of goods to the EU (Single Window) is unavailable

    28-07-2022 -

    The process Entry of goods to the EU (Single Window) is unavailable from Thursday 28-07-2022 14:35. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Update: Unfortunately, the issues...

  19. Import to EU, Export from EU and Storage (AGS) is unavailable

    28-07-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 28-07-2022 14:35. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Update: Unfortunately, the...

  20. Exit from the EU (Single Window) is unavailable

    28-07-2022 -

    The process Exit from the EU (Single Window) is unavailable from Thursday 28-07-2022 14:35. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Update: Unfortunately, the issues have not...

  21. Transport (NCTS) is unavailable

    28-07-2022 -

    The process Transport (NCTS) is unavailable from Thursday 28-07-2022 14:35. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Update: Unfortunately, the issues have not yet been resolved. We...

  22. Transport of excisable goods (EMCS) is unavailable

    28-07-2022 -

    The process Transport of excisable goods (EMCS) is unavailable from Thursday 28-07-2022 10:06. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Update: Unfortunately, the issues have not yet...

  23. Ship stores is unavailable

    28-07-2022 -

    The process Ship stores is unavailable from Thursday 28-07-2022 10:06. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Update: Unfortunately, the issues have not yet been resolved. You...

  24. Customs E-Commerce (Deco) is unavailable

    28-07-2022 -

    The process Customs E-Commerce (Deco) is unavailable from Thursday 28-07-2022 10:06. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Update: Unfortunately, the issues have not yet been resolved....

  25. Import to EU, Export from EU and Storage (AGS) is unavailable

    28-07-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 28-07-2022 10:06. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Update: Unfortunately, the...