Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

7281 results

  • Keyword

  • Message types

  • Service Messages

  • Disruptions and maintenance

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Import to EU, Export from EU and Storage (AGS) is available (again)

    22-10-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Friday 22-10-2021 13:11. The process is available again. The emergency procedure is not or no longer applicable

  2. Import to EU, Export from EU and Storage (AGS) is unavailable

    22-10-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Friday 22-10-2021 12:00. In connection with emergency maintenance You are allowed to use the fall-back procedure. However: it is our advice...

  3. Download Tariff information is available (again)

    22-10-2021 -

    The process Download Tariff information is available (again) from Friday 22-10-2021 07:44. The process is available again.

  4. Consulting Tariff information is available (again)

    21-10-2021 -

    The process Consulting Tariff information is available (again) from Thursday 21-10-2021 14:23. The process is available again.

  5. Import to EU, Export from EU and Storage (AGS) is available (again)

    21-10-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 21-10-2021 14:21. The process is available again.

  6. (UPDATE) Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    21-10-2021 -

    The announced emergency maintenance for AGS has been moved from Friday evening 22 October 18.00 to Friday afternoon 12.00. Previous message: -----------------------

  7. Customs E-Commerce (Deco) is available (again)

    21-10-2021 -

    The process Customs E-Commerce (Deco) is available (again) from Thursday 21-10-2021 12:31. Maintenance has been completed.

  8. Consulting Tariff information is unavailable

    21-10-2021 -

    The process Consulting Tariff information is unavailable from Thursday 21-10-2021 (around) 10:00 AM.

  9. Download Tariff information availability is limited

    21-10-2021 -

    The availability of the process Download Tariff information is limited from Thursday 21-10-2021 (around) 10.00 am.

  10. Import to EU, Export from EU and Storage (AGS) is unavailable

    21-10-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 21-10-2021 09:37. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Update. The AGS...

  11. Download Tariff information is unavailable

    21-10-2021 -

    The process Download Tariff information is unavailable from Thursday 21-10-2021 12:02. The Consult Rate Information and downloading process is not available from Thursday (around) 10:00 AM.

  12. Customs E-Commerce (Deco) is unavailable

    21-10-2021 -

    The process Customs E-Commerce (Deco) is unavailable from Thursday 21-10-2021 12:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the...

  13. Import to EU, Export from EU and Storage (AGS) is unavailable

    21-10-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 21-10-2021 09:37. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed...

  14. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    21-10-2021 -

    Required maintenance on Government systems will be performed from Friday 22-10-2021 18:00 until (expected end-time) Friday 22-10-2021 19:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

  15. Mijn Douane is available (again)

    18-10-2021 -

    The process Mijn Douane is available (again) from Monday 18-10-2021 15:56. The process is available again.

  16. Mijn Douane availability is limited

    18-10-2021 -

    The availability of the process Mijn Douane is limited from Monday 18-10-2021 15:17. At the moment it is not possible to send excise and/or consumption tax declaration(s). You will receive an error message, this is...

  17. Transport (NCTS) is available (again)

    17-10-2021 -

    The process Transport (NCTS) is available (again) from Sunday 17-10-2021 10:13. Maintenance has been completed. The emergency procedure is not or no longer applicable

  18. Mijn Douane is available (again)

    17-10-2021 -

    The process Mijn Douane is available (again) from Sunday 17-10-2021 10:13. Maintenance has been completed.

  19. Transport (NCTS) is unavailable

    17-10-2021 -

    The process Transport (NCTS) is unavailable from Sunday 17-10-2021 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the messages...

  20. Mijn Douane is unavailable

    17-10-2021 -

    The process Mijn Douane is unavailable from Sunday 17-10-2021 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the messages...

  21. Import to EU, Export from EU and Storage (AGS) is available (again)

    16-10-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Saturday 16-10-2021 11:53. Maintenance has been completed. The emergency procedure is not or no longer applicable

  22. Import to EU, Export from EU and Storage (AGS) is unavailable

    16-10-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Saturday 16-10-2021 09:00. Emergency Change AGS You are allowed to use the fall-back procedure. However: it is our advice to use...

  23. Transport (NCTS) is available (again)

    15-10-2021 -

    The process Transport (NCTS) is available (again) from Friday 15-10-2021 17:21. The process is available again.

  24. Transport (NCTS) is unavailable

    15-10-2021 -

    The process Transport (NCTS) is unavailable from Friday 15-10-2021 15:54. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  25. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    15-10-2021 -

    Required maintenance on Government systems will be performed from Saturday 16-10-2021 09:00 until (expected end-time) Saturday 16-10-2021 14:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...