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6810 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Transport of excisable goods (EMCS) is unavailable

    09-05-2021 -

    The process Transport of excisable goods (EMCS) is unavailable from Sunday 09-05-2021 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the...

  2. Entry of goods to the EU (Single Window) is unavailable

    09-05-2021 -

    The process Entry of goods to the EU (Single Window) is unavailable from Sunday 09-05-2021 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  3. Exit from the EU (Single Window) is unavailable

    09-05-2021 -

    The process Exit from the EU (Single Window) is unavailable from Sunday 09-05-2021 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of...

  4. Transport (NCTS) is available (again)

    08-05-2021 -

    The process Transport (NCTS) is available (again) from Saturday 08-05-2021 08:02. The process is available again. The emergency procedure is not or no longer applicable

  5. Transport (NCTS) is unavailable

    08-05-2021 -

    The process Transport (NCTS) is unavailable from Saturday 08-05-2021 00:56. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  6. Transport (NCTS) availability is under investigation

    08-05-2021 -

    The availability of the process Transport (NCTS) is under investigation from Saturday 08-05-2021 02:10. Signals about a possible disruption have been received.

  7. Transport (NCTS) is available (again)

    08-05-2021 -

    The process Transport (NCTS) is available (again) from Saturday 08-05-2021 00:46. The process is available again.

  8. Transport (NCTS) availability is under investigation

    07-05-2021 -

    The availability of the process Transport (NCTS) is under investigation from Friday 07-05-2021 23:53. Signals about a possible disruption have been received.

  9. Scheduled maintenance SPOC SafeSeaNet reports (Single Window)

    07-05-2021 -

    Required maintenance on Government systems will be performed from Monday 10-05-2021 12:00 until (expected end-time) Monday 10-05-2021 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: SPOC SafeSeaNet reports (Single Window) Scheduled maintenance:...

  10. (UPDATE) Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    04-05-2021 -

    The maintenance for Import into the EU, Export from the EU and Storage (AGS) has been moved from Tuesday 11 May to Tuesday 18 May. Previous message: ----------------------- Required maintenance on Government systems will be...

  11. Reminder: National Customs Helpdesk (NHD) closed on May 5th

    03-05-2021 -
    Service message
     - 

    The tax authorities will be closed on Wednesday the 5th of May. The National Customs Helpdesk is also closed on these day and can only be reached for priority 1 malfunctions in one of the...

  12. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    03-05-2021 -

    Required maintenance on Government systems will be performed from Tuesday 11-05-2021 12:00 until (expected end-time) Tuesday 11-05-2021 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

  13. Scheduled maintenance Reporting persons on board (Single Window – PAX)

    03-05-2021 -

    Required maintenance on Government systems will be performed from Sunday 09-05-2021 08:00 until (expected end-time) Sunday 09-05-2021 12:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Reporting persons on board (Single Window –...

  14. Scheduled maintenance SPOC SafeSeaNet reports (Single Window)

    03-05-2021 -

    Required maintenance on Government systems will be performed from Sunday 09-05-2021 08:00 until (expected end-time) Sunday 09-05-2021 12:00. As a result the following Dutch Custom mainprocess(es) are unavailable: SPOC SafeSeaNet reports (Single Window) Scheduled maintenance:...

  15. Import to EU, Export from EU and Storage (AGS) is available (again)

    29-04-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 29-04-2021 23:26. Maintenance has been completed. The emergency procedure is not or no longer applicable

  16. Import to EU, Export from EU and Storage (AGS) is unavailable

    29-04-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 29-04-2021 20:00. Due to emergency maintenance, there will be no AGS message traffic from 20:00 to "expected end time" 00:00....

  17. Import to EU, Export from EU and Storage (AGS) is available (again)

    29-04-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 29-04-2021 13:44. The process is available again. The emergency procedure is not or no longer applicable

  18. Import to EU, Export from EU and Storage (AGS) is unavailable

    29-04-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 29-04-2021 12:00. The planned maintenance is unfortunately delayed. Expected end time is now 2 p.m. You are allowed to use...

  19. Import to EU, Export from EU and Storage (AGS) is unavailable

    29-04-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 29-04-2021 12:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance....

  20. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    26-04-2021 -

    Required maintenance on Government systems will be performed from Thursday 29-04-2021 20:00 until (expected end-time) Thursday 29-04-2021 00:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

  21. Transport (NCTS) is available (again)

    25-04-2021 -

    The process Transport (NCTS) is available (again) from Sunday 25-04-2021 12:01. The process is available again. The disruption has been resolved.

  22. Transport (NCTS) availability is under investigation

    25-04-2021 -

    The availability of the process Transport (NCTS) is under investigation from Sunday 25-04-2021 11:25. Signals about a possible disruption have been received. For declarations that have not yet been released, you can contact the declaration...

  23. Transport (NCTS) availability is under investigation

    25-04-2021 -

    The availability of the process Transport (NCTS) is under investigation from Sunday 25-04-2021 11:21. Signals about a possible disruption have been received.

  24. National Customs Helpdesk (NHD) closed on the 27th of April and May 5th

    23-04-2021 -
    Service message
     - 

    The tax authorities will be closed on Tuesday the 27th of April and Wednesday the 5th of May. The National Customs Helpdesk is also closed on these days and can only be reached for priority...

  25. Scheduled maintenance Ship stores

    22-04-2021 -

    Required maintenance on Government systems will be performed from Sunday 09-05-2021 08:00 until (expected end-time) Sunday 09-05-2021 12:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Ship stores Scheduled maintenance: You can deliver...