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7278 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Entry of goods to the EU (Single Window) is unavailable

    25-09-2021 -

    The process Entry of goods to the EU (Single Window) is unavailable from Saturday 25-09-2021 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  2. Trade and Transport Gateway (HTG) is unavailable

    25-09-2021 -

    The process Trade and Transport Gateway (HTG) is unavailable from Saturday 25-09-2021 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the...

  3. Customs E-Commerce (Deco) is unavailable

    25-09-2021 -

    The process Customs E-Commerce (Deco) is unavailable from Saturday 25-09-2021 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the...

  4. SPOC SafeSeaNet reports (Single Window) is unavailable

    25-09-2021 -

    The process SPOC SafeSeaNet reports (Single Window) is unavailable from Saturday 25-09-2021 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the...

  5. Ship stores is unavailable

    25-09-2021 -

    The process Ship stores is unavailable from Saturday 25-09-2021 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the messages...

  6. Transport of excisable goods (EMCS) is unavailable

    25-09-2021 -

    The process Transport of excisable goods (EMCS) is unavailable from Saturday 25-09-2021 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the...

  7. Exit from the EU (Single Window) is unavailable

    25-09-2021 -

    The process Exit from the EU (Single Window) is unavailable from Saturday 25-09-2021 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of...

  8. Import to EU, Export from EU and Storage (AGS) is unavailable

    25-09-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Saturday 25-09-2021 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance....

  9. Customs E-Commerce (Deco) is available (again)

    23-09-2021 -

    The process Customs E-Commerce (Deco) is available (again) from Thursday 23-09-2021 14:48. Maintenance has been completed.

  10. Import to EU, Export from EU and Storage (AGS) is available (again)

    23-09-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 23-09-2021 14:47. Maintenance has been completed. The emergency procedure is not or no longer applicable

  11. Customs E-Commerce (Deco) is unavailable

    23-09-2021 -

    The process Customs E-Commerce (Deco) is unavailable from Thursday 23-09-2021 14:00. Due to emergency maintenance, DECO is not available from 2 p.m. to 3 p.m.

  12. Import to EU, Export from EU and Storage (AGS) is unavailable

    23-09-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 23-09-2021 14:00. Due to emergency maintenance, AGS is not available from 2 p.m. to 3 p.m. You are allowed to...

  13. Mijn Douane is available (again)

    23-09-2021 -

    The process Mijn Douane is available (again) from Thursday 23-09-2021 11:59. The disruption has been resolved. We apologise for any inconvenience.

  14. Scheduled maintenance Customs E-Commerce (Deco)

    23-09-2021 -

    Required maintenance on Government systems will be performed from Thursday 23-09-2021 14:00 until (expected end-time) Thursday 23-09-2021 15:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Customs E-Commerce (Deco) Due to emergency maintenance,...

  15. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    23-09-2021 -

    Required maintenance on Government systems will be performed from Thursday 23-09-2021 14:00 until (expected end-time) Thursday 23-09-2021 15:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

  16. Mijn Douane is unavailable

    23-09-2021 -

    The process Mijn Douane is unavailable from Thursday 23-09-2021 11:03. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  17. Scheduled maintenance Customs E-Commerce (Deco)

    22-09-2021 -

    Required maintenance on Government systems will be performed from Thursday 30-09-2021 12:00 until (expected end-time) Thursday 30-09-2021 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Customs E-Commerce (Deco) Scheduled maintenance: You can...

  18. Scan in Rotterdam availability is limited

    20-09-2021 -

    The availability of the process Scan in Rotterdam is limited from Friday 27-08-2021 07:19. The scan at the container terminal RWG is temporarily unavailable. The replacement scan is the HICO scan located at Bosphorusstraat 5,...

  19. Transport (NCTS) is available (again)

    17-09-2021 -

    The process Transport (NCTS) is available (again) from Friday 17-09-2021 13:43. The process is available again. The emergency procedure is not or no longer applicable

  20. Scan in Rotterdam availability is limited

    17-09-2021 -

    The availability of the process Scan in Rotterdam is limited from Friday 17-09-2021 12:32. "The Relocatable scan (RELO) located at Reeweg 31, Rotterdam is temporarily unavailable. The replacement scan is the HICO scan located at...

  21. Transport (NCTS) is unavailable

    17-09-2021 -

    The process Transport (NCTS) is unavailable from Friday 17-09-2021 12:16. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. This outage is still ongoing and we are working hard...

  22. Transport (NCTS) is unavailable

    17-09-2021 -

    The process Transport (NCTS) is unavailable from Friday 17-09-2021 08:56. The Transportation (NCTS) process is not be available Friday, September 17, 2021, 3:00 AM. Due to a malfunction, you are currently not receiving any messages...

  23. Transport (NCTS) is unavailable

    17-09-2021 -

    The process Transport (NCTS) is unavailable from Friday 17-09-2021 03:00. Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However:...

  24. (UPDATE) Scheduled maintenance Customs E-Commerce (Deco)

    15-09-2021 -

    Customs E-Commerce will not be available on Saturday, September 25 from 8 a.m. to "expected end time" at 12 noon. Previous message: ----------------------- Required maintenance on Government systems will be performed from Saturday 25-09-2021 08:00...

  25. Mijn Douane is available (again)

    15-09-2021 -

    The process Mijn Douane is available (again) from Wednesday 15-09-2021 12:47. The process is available again.