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6312 results

  • Type of information

  • Disruptions and maintenance

Customs Decision Management System (CDMS) is unavailable

12-04-2023 -

The process Customs Decision Management System (CDMS) is unavailable from Wednesday 12-04-2023 19:30.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Infrastructure maintenance

EU Trader Portal is unavailable

12-04-2023 -

The process EU Trader Portal is unavailable from Wednesday 12-04-2023 19:30.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Infrastructure maintenance

UPDATE: Processing urgent payments AGS

12-04-2023 -

The issue below have been solved. We hope to have informed you sufficiently with this update.

DMS Import is available (again)

12-04-2023 -

The process DMS Import is available (again) from Wednesday 12-04-2023 08:01.The disruption has been resolved. We apologise for any inconvenience.

DMS Import availability is limited

12-04-2023 -

The availability of the process DMS Import is limited from Wednesday 12-04-2023 07:45.Unable to communicate with NVWA (PD). ou can submit the declarations with a link to the NVWA via the AGS system, a solution...

Mijn Douane is available (again)

11-04-2023 -

The process Mijn Douane is available (again) from Tuesday 11-04-2023 17:55.The process is available again.

Scheduled maintenance Mijn Douane

11-04-2023 -

Required maintenance on Government systems will be performed from Tuesday 11-04-2023 17:55 until (expected end-time) Tuesday 11-04-2023 17:54.As a result the following Dutch Custom mainprocess(es) are unavailable: The process is available again. You will be...

Mijn Douane availability is limited

11-04-2023 -

The availability of the process Mijn Douane is limited from Tuesday 11-04-2023 16:00.Due to maintenance on Tuesday 11 April, you cannot make financial customer requests excise between 4pm and 6pm.

DMS Pilot availability is limited

11-04-2023 -

The availability of the process DMS Pilot is limited from Tuesday 11-04-2023 15:54.Unable to communicate with NVWA (PD). You can submit the declarations with a link to the NVWA via the AGS system, a solution...

DMS Pilot availability is limited

11-04-2023 -

The availability of the process DMS Pilot is limited from Tuesday 11-04-2023 13:15.Unable to communicate with NVWA (PD). You can submit the declarations with a link to the NVWA via the AGS system, a solution...

DMS Pilot availability is limited

11-04-2023 -

The availability of the process DMS Pilot is limited from Tuesday 11-04-2023 09:47.Unable to communicate with NVWA (PD). You can submit the declarations with a link to the NVWA via the AGS system, a solution...

Scheduled maintenance Mijn Douane

11-04-2023 -

Required maintenance on Government systems will be performed from Tuesday 11-04-2023 16:00 until (expected end-time) Tuesday 11-04-2023 18:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Due to maintenance on Tuesday 11 April, you...

DMS Pilot availability is limited

07-04-2023 -

The availability of the process DMS Pilot is limited from Friday 07-04-2023 14:01.Unable to communicate with NVWA (PD). You can submit the declarations with a link to the NVWA via the AGS system. You will...

Request Authorized Economic Operator (AEO) is available (again)

06-04-2023 -

The process Request Authorized Economic Operator (AEO) is available (again) from Thursday 06-04-2023 21:00.The process is available again.

Request Authorized Economic Operator (AEO) is unavailable

06-04-2023 -

The process Request Authorized Economic Operator (AEO) is unavailable from Thursday 06-04-2023 19:30.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. unavailability of eAEO-STP

Request Binding Tariff Information (BTI) is available (again)

05-04-2023 -

The process Request Binding Tariff Information (BTI) is available (again) from Wednesday 05-04-2023 21:00.The process is available again.

Request Binding Tariff Information (BTI) is unavailable

05-04-2023 -

The process Request Binding Tariff Information (BTI) is unavailable from Wednesday 05-04-2023 19:30. Application Maintenance

Import to EU, Export from EU and Storage (AGS) is available (again)

05-04-2023 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 05-04-2023 12:28.The process is available again. The emergency procedure is not or no longer applicable

Import to EU, Export from EU and Storage (AGS) availability is limited

05-04-2023 -

The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Wednesday 05-04-2023 08:31.Unable to communicate with NVWA (PD). You are allowed to use the fall-back procedure. However: it...

Scheduled maintenance Consulting Tariff information

04-04-2023 -

Required maintenance on Government systems will be performed from Saturday 22-04-2023 08:00 until (expected end-time) Saturday 22-04-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: You will be informed about the availability of...

( CANCELED ) Scheduled maintenance Consulting Tariff information

04-04-2023 -

Previous message: ———————– Required maintenance on Government systems will be performed from Saturday 22-04-2023 08:00 until (expected end-time) Saturday 22-04-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver...

Scheduled maintenance Mijn Douane

04-04-2023 -

Required maintenance on Government systems will be performed from Saturday 22-04-2023 08:00 until (expected end-time) Saturday 22-04-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Due to maintenance on Saturday, April 22, you...

Scheduled maintenance Ship stores

04-04-2023 -

Required maintenance on Government systems will be performed from Saturday 22-04-2023 08:00 until (expected end-time) Saturday 22-04-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Scheduled maintenance Transport of excisable goods (EMCS)

04-04-2023 -

Required maintenance on Government systems will be performed from Saturday 22-04-2023 08:00 until (expected end-time) Saturday 22-04-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Currently, there is no messaging possible due to...

Scheduled maintenance Entry of goods to the EU (Single Window), Entry of goods to the EU (ICS2), Exit from the EU (Single Window)

04-04-2023 -

Required maintenance on Government systems will be performed from Saturday 22-04-2023 08:00 until (expected end-time) Saturday 22-04-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...