Go directly to filters Go directly to content Go directly to footer

6312 results

  • Type of information

  • Disruptions and maintenance

Scheduled maintenance Customs E-Commerce (Deco)

04-04-2023 -

Required maintenance on Government systems will be performed from Saturday 22-04-2023 08:00 until (expected end-time) Saturday 22-04-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

04-04-2023 -

Required maintenance on Government systems will be performed from Saturday 22-04-2023 08:00 until (expected end-time) Saturday 22-04-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Scheduled maintenance Consulting Tariff information

04-04-2023 -

Required maintenance on Government systems will be performed from Saturday 22-04-2023 08:00 until (expected end-time) Saturday 22-04-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Scheduled maintenance Import to EU, Export from EU and Storage (DMS)

04-04-2023 -

Required maintenance on Government systems will be performed from Saturday 22-04-2023 08:00 until (expected end-time) Saturday 22-04-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Processing urgent payments AGS

04-04-2023 -

At this moment, due a problem, you will not receive an automatic confirmation after processing your urgent payment. With this message we inform you that urgant payments will be processed within about 1 hour. As...

Information document (INF) is available (again)

30-03-2023 -

The process Information document (INF) is available (again) from Thursday 30-03-2023 23:30.The process is available again.

Registered Exporter (REX) is available (again)

30-03-2023 -

The process Registered Exporter (REX) is available (again) from Thursday 30-03-2023 23:30.The process is available again.

Request Binding Tariff Information (BTI) is available (again)

30-03-2023 -

The process Request Binding Tariff Information (BTI) is available (again) from Thursday 30-03-2023 23:30.The process is available again.

Request Authorized Economic Operator (AEO) is available (again)

30-03-2023 -

The process Request Authorized Economic Operator (AEO) is available (again) from Thursday 30-03-2023 23:30.The process is available again.

EU Customs Trader Portal is available (again)

30-03-2023 -

The process EU Customs Trader Portal is available (again) from Thursday 30-03-2023 23:30.The process is available again.

Information document (INF) is unavailable

30-03-2023 -

The process Information document (INF) is unavailable from Thursday 30-03-2023 18:30.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Application Maintenance

Registered Exporter (REX) is unavailable

30-03-2023 -

The process Registered Exporter (REX) is unavailable from Thursday 30-03-2023 18:30.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Application Maintenance

EU Customs Trader Portal is unavailable

30-03-2023 -

The process EU Customs Trader Portal is unavailable from Thursday 30-03-2023 18:30.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Application Maintenance

Request Binding Tariff Information (BTI) is unavailable

30-03-2023 -

The process Request Binding Tariff Information (BTI) is unavailable from Thursday 30-03-2023 18:30.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Application Maintenance

Request Authorized Economic Operator (AEO) is unavailable

30-03-2023 -

The process Request Authorized Economic Operator (AEO) is unavailable from Thursday 30-03-2023 18:30.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Application Maintenance

Request Authorized Economic Operator (AEO) is available (again)

29-03-2023 -

The process Request Authorized Economic Operator (AEO) is available (again) from Wednesday 29-03-2023 07:33.The process is available again.

Import to EU, Export from EU and Storage (AGS) is available (again)

28-03-2023 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 28-03-2023 19:53.The disturbance of the message flow: National Food and Consumer Product Safety Authority has been resolved. Apologies for...

Request Authorized Economic Operator (AEO) is unavailable

28-03-2023 -

The process Request Authorized Economic Operator (AEO) is unavailable from Tuesday 28-03-2023 19:00. Infrastructure Maintenance

Import to EU, Export from EU and Storage (AGS) availability is limited

28-03-2023 -

The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Tuesday 28-03-2023 14:13.Unable to communicate with NVWA (PD). You are allowed to use the fall-back procedure. However: it...

EU Trader Portal is available (again)

28-03-2023 -

The process EU Trader Portal is available (again) from Tuesday 28-03-2023 10:01.The process is available again.

EU Trader Portal is unavailable

28-03-2023 -

The process EU Trader Portal is unavailable from Monday 27-03-2023 07:00.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. As requested by DG TAXUD (

Scan in Rotterdam is available (again)

27-03-2023 -

The process Scan in Rotterdam is available (again) from Monday 27-03-2023 12:42.The process is available again.

Scan in Rotterdam availability is limited

27-03-2023 -

The availability of the process Scan in Rotterdam is limited from Monday 27-03-2023 08:30.

EU Trader Portal is available (again)

21-03-2023 -

The process EU Trader Portal is available (again) from Tuesday 21-03-2023 21:00.The process is available again. Infrastructure changes

Registered Exporter (REX) is available (again)

21-03-2023 -

The process Registered Exporter (REX) is available (again) from Tuesday 21-03-2023 20:00.The process is available again.