Service messages

28-09-2023 -

From October 1, 2023, Customs must inform importers about the reporting obligation for CBAM goods that will apply from then on. To ensure that you, as an importer of CBAM goods, have taken note of...

28-09-2023 -

Does your company already use the new Customs Declarations Management System (DMS)? When you submit an electronic declaration to Customs via DMS, you may receive an error code. You may not always be sure what...

28-09-2023 -

If you receive the error message DMS217AA after submitting a GPR. This is a known error. You can submit a request for inactivation (IE414) for the Advance Declaration and submit a new standard declaration in...

28-09-2023 -

If you receive the error message DMS217AA after submitting a GPR. This is a known error. The declarant can submit a correct IE432 by stating the container numbers as stated in the IE415 IM/D H1...

26-09-2023 -

For the process Entry of goods to the EU (Single Window) Sea side, there is a error with regard to the messages ATA, ATD and STO. These messages are not processed. This error also has...

22-09-2023 -

Is your company already using the new Customs Declarations Management System (DMS)? When you submit an electronic declaration to Customs via DMS, you may receive an error code. You may not always be sure what...

18-09-2023 -

Due to a team meeting, the opening time of the NHD on Tuesday, October 19, has been shortened. The NHD is available for all technical questions until 2:30 PM. After 2:30 PM, the NHD is...

03-08-2023 -

The issues since the release of Friday, July 14, 2023 related to the handling of messages IE818 (acknowledge receipt) after a destination change (IE813 or after an IE801) have been resolved. You can send the...

31-07-2023 -

20-07-2023 -

Since the release of Friday, July 14, it has been determined that the processing of IE818 (Return Acknowledgment) messages after a destination change (IE813 or after an IE801) is not processed. This is because not...