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28-01-2026 -
Due to the previously reported disruption this morning, message traffic for several processes was disrupted. Message traffic is now running again and the disruption has been resolved. Please consult our availability page for the current...
28-01-2026 -
Due to the previously reported disruption this morning, message traffic for several processes has been disrupted. At present, there is a disruption in message traffic for the following flows: DMS, DVA, Deco, and SW. Messages...
28-01-2026 -
Due to a disruption of unknown cause, messaging with the Dutch customs is currently unavailable and the National IT Helpdesk is unreachable. We are currently working on a solution. We will provide an update as...
21-01-2026 -
On 16 January 2026, Commission Implementing Regulation (EU) 2026/114 was published. Effective from 17 January 2026, this regulation imposes a definitive anti-dumping duty on imports of fused alumina originating from the People’s Republic of China....
19-01-2026 -
The previously reported incident in which declarations with certain suspension schemes remained stuck in the status “received” was fully resolved this past weekend. The issue was caused by an external integration system outside of DMS,...
18-12-2025 -
The opening hours of the National IT Helpdesk are as follows: We will be happy to answer your questions by phone or email on the next working day(s).
09-12-2025 -
At the moment, it is not possible to log in via a DigiD authorization in the Mijn Douane portal. We apologize for the inconvenience.
21-11-2025 -
On 18 November 2025, Implementing Regulation (EU) 2025/2351 was published, introducing safeguard measures concerning the import of certain ferro‑alloying elements. Tariff quotas have been opened for the relevant products. Once these tariff quotas are exhausted,...
13-11-2025 -
Dutch Customs is continuously working on keeping the Trade & Transport Gateway (HTG) secure. This usually happens “behind the scenes”, invisible to HTG users. In the near future, changes will be made to the security...
07-11-2025 -
We have noticed that there was a period during which the web forms submitted were not processed correctly. As a result, the applications did not reach the administrators and therefore cannot be processed. This concerns...