Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

News

  1. NHD opening hours on Monday, February 3

    30-01-2025 -

    Due to the death of a close colleague, the National Customs Helpdesk will be closed from 12:00 on Monday 3 February. If you experience a problem in one of the Customs systems or do not...

    Category

  2. NCTS phase 5 limited availability

    24-01-2025 -

    at the moment, many incidents are still ongoing at multiple NCTS countries, we let the limited availability of NCTS phase 5 arrival apply throughout the weekend. If you do not receive a return message on...

    Category

  3. No return messages for DMS declarations

    24-01-2025 -

    Have you not yet received a return notification for DMS declarations, which you submitted yesterday afternoon 24 January during the disruption between 15:00 and 16:00.If so, you can submit these declarations again. This does not...

    Category

  4. Transport declarations to and from Belgium

    22-01-2025 -

    Contrary to earlier reports, messaging with Belgium has now been resumed.You no longer need to apply the emergency procedure for transport shipments to and from Belgium. More information can be found at: https://financien.belgium.be/nl/Actueel

    Category

  5. Error message preceding document N830 NCTS phase 5

    22-01-2025 -

    After the transition phase (from January 21, 2025), the preceding document N830 has been moved from code list 214 to code list 228. This means that this document can no longer be used at consignment...

    Category

  6. Code lists NCTS phase 5

    22-01-2025 -

    The code lists for NCTS phase 5 have just been published: https://nh.douane.nl/ncts-p5/Please note that the preceding document N830 has been moved from CL214 to CL228

    Category

  7. Transition period NCTS phase 5

    20-01-2025 -

    This week it has been announced that the transition period for NCTS phase 5 ends on January 20 at 23:59. As of January 21 at 00:00, the restrictions that were in place during the transition...

    Category

  8. Transport (NCTS phase 5) TARIC codes

    16-01-2025 -

    The current TARIC codes (with validity date of 01-01-2025) can now be used in NCTS phase 5 (DVA).

    Category

  9. Emergency procedure TIR departure declarations NCTS phase 5

    10-01-2025 -

    The emergency procedure number 24DWL23 issued for TIR departure declarations will remain valid for the time being.It is not yet clear from what date electronic TIR departure declarations can be filed in the Netherlands. We...

    Category

  10. My customs 'weekly' declaration

    30-12-2024 -

    It is currently not possible to make a 'weekly' declaration for 2024. This will be possible again starting January 1st. If this has caused a delay in your declaration and/or payment, please send an email...

    Category