Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

7027 results in disruptions and maintenance

  • Keyword

  • Category

  • Process

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Mijn Douane is unavailable

    13-06-2023 -

    The process Mijn Douane is unavailable from Tuesday 13-06-2023 16:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the messages will...

  2. Import to EU, Export from EU and Storage (AGS) is available (again)

    10-06-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Saturday 10-06-2023 12:17.The process is available again. The emergency procedure is not or no longer applicable

  3. Import to EU, Export from EU and Storage (AGS) availability is limited

    10-06-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Saturday 10-06-2023 09:23.Unable to communicate with NVWA (PD). You are allowed to use the fall-back procedure. However: it...

  4. Request Binding Tariff Information (BTI) is available (again)

    09-06-2023 -

    The process Request Binding Tariff Information (BTI) is available (again) from Friday 09-06-2023 09:15.The process is available again.

  5. Request Binding Tariff Information (BTI) is unavailable

    08-06-2023 -

    The process Request Binding Tariff Information (BTI) is unavailable from Thursday 08-06-2023 21:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance,...

  6. Scheduled maintenance Mijn Douane

    08-06-2023 -

    Required maintenance on Government systems will be performed from Tuesday 13-06-2023 16:00 until (expected end-time) Tuesday 13-06-2023 19:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  7. Exit from the EU (Single Window) is available (again)

    06-06-2023 -

    The process Exit from the EU (Single Window) is available (again) from Tuesday 06-06-2023 13:37.The process is available again.

  8. Exit from the EU (Single Window) availability is limited

    06-06-2023 -

    The availability of the process Exit from the EU (Single Window) is limited from Tuesday 06-06-2023 12:00. Maintenance: The ARX and MFX messages are buffered during maintenance. These will be processed afterwards The expected end...

  9. Exit from the EU (Single Window) availability is limited

    06-06-2023 -

    The availability of the process Exit from the EU (Single Window) is limited from Tuesday 06-06-2023 12:00. Due to necessary maintenance for the Exit from EU (Single Window) process, it will have limited availability between...

  10. EU Customs Trader Portal is available (again)

    06-06-2023 -

    The process EU Customs Trader Portal is available (again) from Tuesday 06-06-2023 08:25.The process is available again.

  11. EU Trader Portal is available (again)

    06-06-2023 -

    The process EU Trader Portal is available (again) from Tuesday 06-06-2023 08:25.The process is available again.

  12. Scheduled maintenance Exit from the EU (Single Window)

    05-06-2023 -

    Required maintenance on Government systems will be performed from Tuesday 06-06-2023 12:00 until (expected end-time) Tuesday 06-06-2023 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Due to necessary maintenance for the Exit from...

  13. Scan in Rotterdam is available (again)

    05-06-2023 -

    The process Scan in Rotterdam is available (again) from Monday 05-06-2023 13:57.The process is available again.

  14. Import to EU, Export from EU and Storage (AGS) is available (again)

    05-06-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Monday 05-06-2023 12:31.The process is available again. The emergency procedure is not or no longer applicable

  15. Import to EU, Export from EU and Storage (AGS) is unavailable

    05-06-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Monday 05-06-2023 12:03.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

  16. Scan in Rotterdam availability is limited

    05-06-2023 -

    The availability of the process Scan in Rotterdam is limited from Monday 05-06-2023 11:49.

  17. Import to EU, Export from EU and Storage (DMS) is available (again)

    03-06-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Saturday 03-06-2023 15:39.The process is available again.

  18. Download Tariff information is available (again)

    03-06-2023 -

    The process Download Tariff information is available (again) from Saturday 03-06-2023 15:39.The process is available again. The emergency procedure is not or no longer applicable

  19. Customs E-Commerce (Deco) is available (again)

    03-06-2023 -

    The process Customs E-Commerce (Deco) is available (again) from Saturday 03-06-2023 15:38.The process is available again.

  20. Customs E-Commerce (Deco) is unavailable

    03-06-2023 -

    The process Customs E-Commerce (Deco) is unavailable from Saturday 03-06-2023 14:42.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the messages...

  21. Download Tariff information is unavailable

    03-06-2023 -

    The process Download Tariff information is unavailable from Saturday 03-06-2023 14:40.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  22. Transport (NCTS) is available (again)

    03-06-2023 -

    The process Transport (NCTS) is available (again) from Saturday 03-06-2023 13:44.The process is available again. The emergency procedure is not or no longer applicable

  23. Import to EU, Export from EU and Storage (DMS) availability is under investigation

    03-06-2023 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is under investigation from Saturday 03-06-2023 13:29.Signals about a possible disruption have been received.

  24. Entry of goods to the EU (Single Window) is available (again)

    03-06-2023 -

    The process Entry of goods to the EU (Single Window) is available (again) from Saturday 03-06-2023 12:50.The process is available again. The emergency procedure is not or no longer applicable

  25. Import to EU, Export from EU and Storage (DMS) is available (again)

    03-06-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Saturday 03-06-2023 12:34.The process is available again. The emergency procedure is not or no longer applicable