Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

6623 results in disruptions and maintenance

  • Keyword

  • Category

  • Process

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Consulting Tariff information is unavailable

    03-01-2023 -

    The process Consulting Tariff information is unavailable from Tuesday 03-01-2023 10:37. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The next update will be posted at 12:00 AM/PM...

  2. Transport (NCTS) is unavailable

    03-01-2023 -

    The process Transport (NCTS) is unavailable from Tuesday 03-01-2023 10:37. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The next update will be posted at 12:00 AM/PM You...

  3. Import to EU, Export from EU and Storage (AGS) is unavailable

    03-01-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Tuesday 03-01-2023 10:37. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The next update...

  4. Transport (NCTS) availability is under investigation

    03-01-2023 -

    The availability of the process Transport (NCTS) is under investigation from Tuesday 03-01-2023 10:26. Signals about a possible disruption have been received.

  5. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    03-01-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Tuesday 03-01-2023 10:06. Signals about a possible disruption have been received.

  6. Entry of goods to the EU (ICS2) is available (again)

    02-01-2023 -

    The process Entry of goods to the EU (ICS2) is available (again) from Monday 02-01-2023 15:22. The process is available again. The emergency procedure is not or no longer applicable

  7. Scan in Rotterdam is available (again)

    02-01-2023 -

    The process Scan in Rotterdam is available (again) from Monday 02-01-2023 08:50. The process is available again.

  8. Entry of goods to the EU (ICS2) is unavailable

    02-01-2023 -

    The process Entry of goods to the EU (ICS2) is unavailable from Monday 02-01-2023 08:43. Since 01-01-2023 around 02:30 there has been a malfunction in the Brussels ICS2 system TAPAS. The error is related to...

  9. Scan in Rotterdam availability is limited

    02-01-2023 -

    The availability of the process Scan in Rotterdam is limited from Monday 02-01-2023 08:29.

  10. Request Binding Tariff Information (BTI) is available (again)

    27-12-2022 -

    The process Request Binding Tariff Information (BTI) is available (again) from Tuesday 27-12-2022 23:00. The process is available again.

  11. Request Binding Tariff Information (BTI) is unavailable

    27-12-2022 -

    The process Request Binding Tariff Information (BTI) is unavailable from Tuesday 27-12-2022 19:00. New Application release - version 1.5.1.0 Start 27/12/2022 19:00 CET End27/12/2022 23:00 CET

  12. Scan in Rotterdam is available (again)

    23-12-2022 -

    The process Scan in Rotterdam is available (again) from Friday 23-12-2022 07:06. The process is available again.

  13. Customs Decision Management System (CDMS) is available (again)

    23-12-2022 -

    The process Customs Decision Management System (CDMS) is available (again) from Thursday 22-12-2022 23:59. The process is available again.

  14. EU Trader Portal is available (again)

    23-12-2022 -

    The process EU Trader Portal is available (again) from Thursday 22-12-2022 23:59. The process is available again.

  15. Customs Decision Management System (CDMS) is unavailable

    22-12-2022 -

    The process Customs Decision Management System (CDMS) is unavailable from Thursday 22-12-2022 19:00. Installation of CDMS and TP official releases 1.29.1 STart 22/12/2022 19:00 CET End 22/12/2022 23:59 CET

  16. EU Trader Portal is unavailable

    22-12-2022 -

    The process EU Trader Portal is unavailable from Thursday 22-12-2022 19:00. Installation of CDMS and TP official releases 1.29.1 STart 22/12/2022 19:00 CET End 22/12/2022 23:59 CET

  17. Scan in Rotterdam availability is limited

    22-12-2022 -

    The availability of the process Scan in Rotterdam is limited from Thursday 22-12-2022 15:46. The scan on the container terminal APMT2 is temporarily unavailable. The replacement scan is the Rit scan located at Bosphorusstraat 5,...

  18. Mijn Douane is available (again)

    20-12-2022 -

    The process Mijn Douane is available (again) from Tuesday 20-12-2022 17:25. Maintenance has been completed.

  19. Mijn Douane is unavailable

    20-12-2022 -

    The process Mijn Douane is unavailable from Tuesday 20-12-2022 17:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the messages...

  20. Transport (NCTS) is available (again)

    17-12-2022 -

    The process Transport (NCTS) is available (again) from Saturday 17-12-2022 15:55. The process is available again. The emergency procedure is not or no longer applicable

  21. Import to EU, Export from EU and Storage (AGS) is available (again)

    17-12-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Saturday 17-12-2022 14:39. The process is available again. The emergency procedure is not or no longer applicable

  22. Entry of goods to the EU (Single Window) is available (again)

    17-12-2022 -

    The process Entry of goods to the EU (Single Window) is available (again) from Saturday 17-12-2022 14:39. The process is available again. The emergency procedure is not or no longer applicable

  23. Transport (NCTS) is unavailable

    17-12-2022 -

    The process Transport (NCTS) is unavailable from Saturday 17-12-2022 12:11. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  24. Import to EU, Export from EU and Storage (AGS) is unavailable

    17-12-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Saturday 17-12-2022 12:11. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed...

  25. Entry of goods to the EU (Single Window) is unavailable

    17-12-2022 -

    The process Entry of goods to the EU (Single Window) is unavailable from Saturday 17-12-2022 12:11. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...