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6623 results in disruptions and maintenance

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  1. Transport (NCTS) availability is under investigation

    01-11-2022 -

    The availability of the process Transport (NCTS) is under investigation from Tuesday 01-11-2022 12:14. Signals about a possible disruption have been received.

  2. Scheduled maintenance Mijn Douane

    01-11-2022 -

    Required maintenance on Government systems will be performed from Friday 04-11-2022 17:15 until (expected end-time) Friday 04-11-2022 19:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Due to maintenance on Friday...

  3. Trade and Transport Gateway (HTG) is available (again)

    31-10-2022 -

    The process Trade and Transport Gateway (HTG) is available (again) from Monday 31-10-2022 12:26. The process is available again.

  4. Trade and Transport Gateway (HTG) availability is limited

    31-10-2022 -

    The availability of the process Trade and Transport Gateway (HTG) is limited from Monday 31-10-2022 09:15. We are currently experiencing issues with the MSA mailboxes. It may be that no connection can be established. A...

  5. Request Authorized Economic Operator (AEO) is available (again)

    29-10-2022 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Saturday 29-10-2022 21:00. The process is available again.

  6. Request Authorized Economic Operator (AEO) is unavailable

    29-10-2022 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Saturday 29-10-2022 07:00. Maintenance Start Date/Time unavailability:29/10/2022 07:00 CET End Date/Time unavailability:29/10/2022 21:00 CET

  7. Entry of goods to the EU (ICS2) is available (again)

    27-10-2022 -

    The process Entry of goods to the EU (ICS2) is available (again) from Thursday 27-10-2022 17:53. The process is available again. The emergency procedure is not or no longer applicable

  8. Entry of goods to the EU (ICS2) availability is limited

    27-10-2022 -

    The availability of the process Entry of goods to the EU (ICS2) is limited from Thursday 27-10-2022 13:39. This malfunction only relates to these messages: ☒ Risk assessment of already lodged ENS ☒ Presentation ☒...

  9. Scheduled maintenance Entry of goods to the EU (ICS2)

    27-10-2022 -

    Required maintenance on Government systems will be performed from Monday 07-11-2022 00:01 until (expected end-time) Thursday 27-10-2022 11:21. As a result the following Dutch Custom mainprocess(es) are unavailable: Entry of goods to the EU (ICS2)...

  10. Scheduled maintenance Entry of goods to the EU (ICS2)

    27-10-2022 -

    Required maintenance on Government systems will be performed from Friday 04-11-2022 20:00 until (expected end-time) Sunday 06-11-2022 23:59. As a result the following Dutch Custom mainprocess(es) are unavailable: Entry of goods to the EU (ICS2)...

  11. Entry of goods to the EU (ICS2) is available (again)

    27-10-2022 -

    The process Entry of goods to the EU (ICS2) is available (again) from Thursday 27-10-2022 09:15. The process is available again.

  12. Entry of goods to the EU (ICS2) is unavailable

    27-10-2022 -

    The process Entry of goods to the EU (ICS2) is unavailable from Thursday 27-10-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion...

  13. Scheduled maintenance Entry of goods to the EU (ICS2)

    26-10-2022 -

    Required maintenance on Government systems will be performed from Thursday 27-10-2022 08:00 until (expected end-time) Thursday 27-10-2022 09:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Entry of goods to the EU (ICS2)...

  14. Information document (INF) is available (again)

    21-10-2022 -

    The process Information document (INF) is available (again) from Friday 21-10-2022 13:07. The process is available again.

  15. Information document (INF) is available (again)

    21-10-2022 -

    The process Information document (INF) is available (again) from Friday 21-10-2022 13:07. The process is available again.

  16. SPOC SafeSeaNet reports (Single Window) is available (again)

    21-10-2022 -

    The process SPOC SafeSeaNet reports (Single Window) is available (again) from Thursday 20-10-2022 15:37. The backlog in processing the messages has been cleared. Messages can be delivered as usual again.

  17. Scheduled maintenance SPOC SafeSeaNet reports (Single Window)

    21-10-2022 -

    Required maintenance on Government systems will be performed from Friday 21-10-2022 15:37 until (expected end-time) Friday 21-10-2022 07:09. As a result the following Dutch Custom mainprocess(es) are unavailable: SPOC SafeSeaNet reports (Single Window) The backlog...

  18. Mijn Douane is available (again)

    20-10-2022 -

    The process Mijn Douane is available (again) from Thursday 20-10-2022 16:37. The disruption has been resolved. We apologise for any inconvenience.

  19. Mijn Douane is unavailable

    20-10-2022 -

    The process Mijn Douane is unavailable from Thursday 20-10-2022 15:11. My Customs is currently unavailable due to a technical malfunction.

  20. SPOC SafeSeaNet reports (Single Window) is unavailable

    20-10-2022 -

    The process SPOC SafeSeaNet reports (Single Window) is unavailable from Thursday 20-10-2022 10:13. Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience. The problem is under investigation, unfortunately...

  21. Transport of excisable goods (EMCS) is available (again)

    19-10-2022 -

    The process Transport of excisable goods (EMCS) is available (again) from Wednesday 19-10-2022 15:17. Maintenance has been completed.

  22. (UPDATE) Scheduled maintenance Transport of excisable goods (EMCS)

    19-10-2022 -

    Unfortunately, maintenance for EMCS is still ongoing. Expected end time is now 4pm. Again, apologies for the delay. Previous message: ----------------------- The process Transport of excisable goods (EMCS) is unavailable from Wednesday 19-10-2022 07:00. Unfortunately,...

  23. Transport of excisable goods (EMCS) is unavailable

    19-10-2022 -

    The process Transport of excisable goods (EMCS) is unavailable from Wednesday 19-10-2022 07:00. Unfortunately, maintenance for EMCS is still ongoing. Expected end time is now 2pm.

  24. (UPDATE) Scheduled maintenance Transport of excisable goods (EMCS)

    19-10-2022 -

    Unfortunately, maintenance for EMCS is running out. Expected end time is now 11am. Apologies for this. Previous message: ----------------------- The process Transport of excisable goods (EMCS) is unavailable from Wednesday 19-10-2022 07:00. Scheduled maintenance: You...

  25. Transport of excisable goods (EMCS) is unavailable

    19-10-2022 -

    The process Transport of excisable goods (EMCS) is unavailable from Wednesday 19-10-2022 07:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the...