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6623 results in disruptions and maintenance

  • Category

  • Process

  1. Entry of goods to the EU (Single Window) is unavailable

    24-09-2022 -

    The process Entry of goods to the EU (Single Window) is unavailable from Saturday 24-09-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  2. Import to EU, Export from EU and Storage (AGS) is unavailable

    24-09-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Saturday 24-09-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance....

  3. Mijn Douane is available (again)

    21-09-2022 -

    The process Mijn Douane is available (again) from Wednesday 21-09-2022 14:51. The disruption has been resolved. We apologise for any inconvenience.

  4. Mijn Douane is unavailable

    21-09-2022 -

    The process Mijn Douane is unavailable from Wednesday 21-09-2022 10:30. Due to a malfunction, you cannot currently submit an excise and consumption tax return, nor can you request a refund.

  5. EU Customs Trader Portal is available (again)

    16-09-2022 -

    The process EU Customs Trader Portal is available (again) from Friday 16-09-2022 13:27. The process is available again.

  6. Import to EU, Export from EU and Storage (AGS) is available (again)

    15-09-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 15-09-2022 18:14. The process is available again. The emergency procedure is not or no longer applicable

  7. Customs E-Commerce (Deco) is available (again)

    15-09-2022 -

    The process Customs E-Commerce (Deco) is available (again) from Thursday 15-09-2022 18:13. The process is available again.

  8. Transport of excisable goods (EMCS) is available (again)

    15-09-2022 -

    The process Transport of excisable goods (EMCS) is available (again) from Thursday 15-09-2022 16:38. The process is available again.

  9. Import to EU, Export from EU and Storage (AGS) availability is limited

    15-09-2022 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Thursday 15-09-2022 15:50. You are allowed to use the fall-back procedure. However: it is our advice to use...

  10. Import to EU, Export from EU and Storage (AGS) availability is limited

    15-09-2022 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Thursday 15-09-2022 15:52. Unable to communicate with NVWA (PD).

  11. (UPDATE) Scheduled maintenance Mijn Douane

    15-09-2022 -

    On Saturday 24 September, there will be maintenance on Mijn Douane, between 08:00 and 13:00. In that case, you cannot submit an excise and consumption tax return, nor can you request a refund. Previous message:...

  12. Customs E-Commerce (Deco) is unavailable

    15-09-2022 -

    The process Customs E-Commerce (Deco) is unavailable from Thursday 15-09-2022 15:14. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  13. Import to EU, Export from EU and Storage (AGS) is unavailable

    15-09-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 15-09-2022 15:14. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  14. Transport of excisable goods (EMCS) is unavailable

    15-09-2022 -

    The process Transport of excisable goods (EMCS) is unavailable from Thursday 15-09-2022 15:04. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  15. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    15-09-2022 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Thursday 15-09-2022 14:45. Signals about a possible disruption have been received.

  16. Scheduled maintenance Mijn Douane

    15-09-2022 -

    Required maintenance on Government systems will be performed from Saturday 24-09-2022 08:00 until (expected end-time) Saturday 24-09-2022 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Scheduled maintenance: You can deliver...

  17. Customs E-Commerce (Deco) is available (again)

    15-09-2022 -

    The process Customs E-Commerce (Deco) is available (again) from Thursday 15-09-2022 13:47. The process is available again.

  18. EU Customs Trader Portal is unavailable

    15-09-2022 -

    The process EU Customs Trader Portal is unavailable from Thursday 15-09-2022 13:00. Start Date/Time unavailability: 15/09/2022 18:00 CET End Date/Time unavailability: 15/09/2022 19:00 CET

  19. Customs E-Commerce (Deco) is unavailable

    15-09-2022 -

    The process Customs E-Commerce (Deco) is unavailable from Thursday 15-09-2022 12:52. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  20. Scheduled maintenance EU Customs Trader Portal

    15-09-2022 -

    Required maintenance on Government systems will be performed from Thursday 15-09-2022 13:00 until (expected end-time) Thursday 15-09-2022 12:47. As a result the following Dutch Custom mainprocess(es) are unavailable: EU Customs Trader Portal Start Date/Time unavailability:...

  21. (CANCELED) Scheduled maintenance Mijn Douane

    15-09-2022 -

    Previous message: ----------------------- Required maintenance on Government systems will be performed from Saturday 24-09-2022 08:00 until (expected end-time) Saturday 24-09-2022 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Scheduled maintenance...

  22. Scheduled maintenance Mijn Douane

    15-09-2022 -

    Required maintenance on Government systems will be performed from Saturday 24-09-2022 08:00 until (expected end-time) Saturday 24-09-2022 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Scheduled maintenance has started. You...

  23. Requesting Guarantee information is available (again)

    14-09-2022 -

    The process Requesting Guarantee information is available (again) from Wednesday 14-09-2022 07:57. The process is available again.

  24. Requesting VAT Party information is available (again)

    14-09-2022 -

    The process Requesting VAT Party information is available (again) from Wednesday 14-09-2022 07:57. The process is available again.

  25. Customs E-Commerce (Deco) is available (again)

    14-09-2022 -

    The process Customs E-Commerce (Deco) is available (again) from Wednesday 14-09-2022 07:28. The process is available again. The emergency procedure is not or no longer applicable