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7063 results in disruptions and maintenance

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  1. (UPDATE) Scheduled maintenance Mijn Douane

    15-09-2022 -

    On Saturday 24 September, there will be maintenance on Mijn Douane, between 08:00 and 13:00. In that case, you cannot submit an excise and consumption tax return, nor can you request a refund. Previous message:...

  2. Customs E-Commerce (Deco) is unavailable

    15-09-2022 -

    The process Customs E-Commerce (Deco) is unavailable from Thursday 15-09-2022 15:14. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  3. Import to EU, Export from EU and Storage (AGS) is unavailable

    15-09-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 15-09-2022 15:14. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  4. Transport of excisable goods (EMCS) is unavailable

    15-09-2022 -

    The process Transport of excisable goods (EMCS) is unavailable from Thursday 15-09-2022 15:04. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  5. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    15-09-2022 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Thursday 15-09-2022 14:45. Signals about a possible disruption have been received.

  6. Scheduled maintenance Mijn Douane

    15-09-2022 -

    Required maintenance on Government systems will be performed from Saturday 24-09-2022 08:00 until (expected end-time) Saturday 24-09-2022 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Scheduled maintenance: You can deliver...

  7. Customs E-Commerce (Deco) is available (again)

    15-09-2022 -

    The process Customs E-Commerce (Deco) is available (again) from Thursday 15-09-2022 13:47. The process is available again.

  8. EU Customs Trader Portal is unavailable

    15-09-2022 -

    The process EU Customs Trader Portal is unavailable from Thursday 15-09-2022 13:00. Start Date/Time unavailability: 15/09/2022 18:00 CET End Date/Time unavailability: 15/09/2022 19:00 CET

  9. Customs E-Commerce (Deco) is unavailable

    15-09-2022 -

    The process Customs E-Commerce (Deco) is unavailable from Thursday 15-09-2022 12:52. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  10. Scheduled maintenance EU Customs Trader Portal

    15-09-2022 -

    Required maintenance on Government systems will be performed from Thursday 15-09-2022 13:00 until (expected end-time) Thursday 15-09-2022 12:47. As a result the following Dutch Custom mainprocess(es) are unavailable: EU Customs Trader Portal Start Date/Time unavailability:...

  11. (CANCELED) Scheduled maintenance Mijn Douane

    15-09-2022 -

    Previous message: ----------------------- Required maintenance on Government systems will be performed from Saturday 24-09-2022 08:00 until (expected end-time) Saturday 24-09-2022 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Scheduled maintenance...

  12. Scheduled maintenance Mijn Douane

    15-09-2022 -

    Required maintenance on Government systems will be performed from Saturday 24-09-2022 08:00 until (expected end-time) Saturday 24-09-2022 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Scheduled maintenance has started. You...

  13. Requesting Guarantee information is available (again)

    14-09-2022 -

    The process Requesting Guarantee information is available (again) from Wednesday 14-09-2022 07:57. The process is available again.

  14. Requesting VAT Party information is available (again)

    14-09-2022 -

    The process Requesting VAT Party information is available (again) from Wednesday 14-09-2022 07:57. The process is available again.

  15. Customs E-Commerce (Deco) is available (again)

    14-09-2022 -

    The process Customs E-Commerce (Deco) is available (again) from Wednesday 14-09-2022 07:28. The process is available again. The emergency procedure is not or no longer applicable

  16. Ship stores is available (again)

    14-09-2022 -

    The process Ship stores is available (again) from Wednesday 14-09-2022 07:28. The process is available again.

  17. Transport of excisable goods (EMCS) is available (again)

    14-09-2022 -

    The process Transport of excisable goods (EMCS) is available (again) from Wednesday 14-09-2022 07:28. The process is available again.

  18. Exit from the EU (Single Window) is available (again)

    14-09-2022 -

    The process Exit from the EU (Single Window) is available (again) from Wednesday 14-09-2022 07:28. The process is available again.

  19. Import to EU, Export from EU and Storage (AGS) is available (again)

    14-09-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 14-09-2022 07:28. The process is available again.

  20. Entry of goods to the EU (Single Window) is available (again)

    14-09-2022 -

    The process Entry of goods to the EU (Single Window) is available (again) from Wednesday 14-09-2022 07:28. The process is available again.

  21. Customs E-Commerce (Deco) is unavailable

    14-09-2022 -

    The process Customs E-Commerce (Deco) is unavailable from Tuesday 13-09-2022 21:40. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However:...

  22. Scheduled maintenance Customs E-Commerce (Deco)

    14-09-2022 -

    Required maintenance on Government systems will be performed from Wednesday 14-09-2022 21:40 until (expected end-time) Wednesday 14-09-2022 01:51. As a result the following Dutch Custom mainprocess(es) are unavailable: Customs E-Commerce (Deco) Currently, there is no...

  23. Requesting Guarantee information is unavailable

    13-09-2022 -

    The process Requesting Guarantee information is unavailable from Tuesday 13-09-2022 21:40. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  24. Requesting VAT Party information is unavailable

    13-09-2022 -

    The process Requesting VAT Party information is unavailable from Tuesday 13-09-2022 21:40. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  25. Ship stores is unavailable

    13-09-2022 -

    The process Ship stores is unavailable from Tuesday 13-09-2022 21:40. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.