Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

6831 results in disruptions and maintenance

  • Keyword

  • Category

  • Process

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Import to EU, Export from EU and Storage (AGS) is unavailable

    12-07-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Tuesday 12-07-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance....

  2. Import to EU, Export from EU and Storage (AGS) is available (again)

    12-07-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 12-07-2022 11:36. The process is available again.

  3. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    12-07-2022 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Tuesday 12-07-2022 11:04. Signals about a possible disruption have been received.

  4. Scheduled maintenance Mijn Douane

    11-07-2022 -

    Required maintenance on Government systems will be performed from Tuesday 12-07-2022 16:00 until (expected end-time) Tuesday 12-07-2022 18:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Scheduled maintenance: You can deliver...

  5. Request Authorized Economic Operator (AEO) is available (again)

    10-07-2022 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Sunday 10-07-2022 19:00. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  6. Customs E-Commerce (Deco) is available (again)

    10-07-2022 -

    The process Customs E-Commerce (Deco) is available (again) from Sunday 10-07-2022 14:32. The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for any invonvenience. The emergency procedure...

  7. Reporting persons on board (Single Window – PAX) is available (again)

    10-07-2022 -

    The process Reporting persons on board (Single Window – PAX) is available (again) from Sunday 10-07-2022 14:32. The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for...

  8. SPOC SafeSeaNet reports (Single Window) is available (again)

    10-07-2022 -

    The process SPOC SafeSeaNet reports (Single Window) is available (again) from Sunday 10-07-2022 14:32. The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for any invonvenience. The...

  9. Requesting Guarantee information is available (again)

    10-07-2022 -

    The process Requesting Guarantee information is available (again) from Sunday 10-07-2022 14:32. The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for any invonvenience. The emergency procedure...

  10. Requesting VAT Party information is available (again)

    10-07-2022 -

    The process Requesting VAT Party information is available (again) from Sunday 10-07-2022 14:32. The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for any invonvenience. The emergency...

  11. Venue (Couriers and E-Commerce) is available (again)

    10-07-2022 -

    The process Venue (Couriers and E-Commerce) is available (again) from Sunday 10-07-2022 14:32. The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for any invonvenience. The emergency...

  12. Ship stores is available (again)

    10-07-2022 -

    The process Ship stores is available (again) from Sunday 10-07-2022 14:32. The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for any invonvenience. The emergency procedure is...

  13. Transport of excisable goods (EMCS) is available (again)

    10-07-2022 -

    The process Transport of excisable goods (EMCS) is available (again) from Sunday 10-07-2022 14:32. The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for any invonvenience. The...

  14. Exit from the EU (Single Window) is available (again)

    10-07-2022 -

    The process Exit from the EU (Single Window) is available (again) from Sunday 10-07-2022 14:32. The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for any invonvenience....

  15. Import to EU, Export from EU and Storage (AGS) is available (again)

    10-07-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Sunday 10-07-2022 14:32. The disruption has been resolved. The backlog in processing the messages will be made up. We apologise...

  16. Entry of goods to the EU (ICS2) is available (again)

    10-07-2022 -

    The process Entry of goods to the EU (ICS2) is available (again) from Sunday 10-07-2022 14:32. The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for any...

  17. Entry of goods to the EU (Single Window) is available (again)

    10-07-2022 -

    The process Entry of goods to the EU (Single Window) is available (again) from Sunday 10-07-2022 14:32. The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for...

  18. Reporting persons on board (Single Window – PAX) is unavailable

    10-07-2022 -

    The process Reporting persons on board (Single Window – PAX) is unavailable from Sunday 10-07-2022 13:42. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

  19. SPOC SafeSeaNet reports (Single Window) is unavailable

    10-07-2022 -

    The process SPOC SafeSeaNet reports (Single Window) is unavailable from Sunday 10-07-2022 13:42. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back...

  20. Requesting Guarantee information is unavailable

    10-07-2022 -

    The process Requesting Guarantee information is unavailable from Sunday 10-07-2022 13:42. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However:...

  21. Customs E-Commerce (Deco) is unavailable

    10-07-2022 -

    The process Customs E-Commerce (Deco) is unavailable from Sunday 10-07-2022 13:37. Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience. You are allowed to use the fall-back procedure....

  22. Requesting VAT Party information is unavailable

    10-07-2022 -

    The process Requesting VAT Party information is unavailable from Sunday 10-07-2022 13:37. Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience. You are allowed to use the fall-back...

  23. Venue (Couriers and E-Commerce) is unavailable

    10-07-2022 -

    The process Venue (Couriers and E-Commerce) is unavailable from Sunday 10-07-2022 13:37. Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience. You are allowed to use the fall-back...

  24. Ship stores is unavailable

    10-07-2022 -

    The process Ship stores is unavailable from Sunday 10-07-2022 13:37. Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However:...

  25. Transport of excisable goods (EMCS) is unavailable

    10-07-2022 -

    The process Transport of excisable goods (EMCS) is unavailable from Sunday 10-07-2022 13:37. Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience. You are allowed to use the...