Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

6616 results in disruptions and maintenance

  • Keyword

  • Category

  • Process

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Scheduled maintenance Transport (NCTS)

    06-05-2022 -

    Required maintenance on Government systems will be performed from Saturday 21-05-2022 10:00 until (expected end-time) Saturday 21-05-2022 14:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport (NCTS) Scheduled maintenance: You can deliver...

  2. Scheduled maintenance Customs E-Commerce (Deco)

    06-05-2022 -

    Required maintenance on Government systems will be performed from Saturday 21-05-2022 10:00 until (expected end-time) Saturday 21-05-2022 14:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Customs E-Commerce (Deco) Scheduled maintenance: You can...

  3. Scheduled maintenance Entry of goods to the EU (Single Window), Entry of goods to the EU (ICS2), Exit from the EU (Single Window)

    06-05-2022 -

    Required maintenance on Government systems will be performed from Saturday 21-05-2022 10:00 until (expected end-time) Saturday 21-05-2022 14:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Entry of goods to the EU (Single...

  4. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    06-05-2022 -

    Required maintenance on Government systems will be performed from Saturday 21-05-2022 08:00 until (expected end-time) Saturday 21-05-2022 14:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

  5. Import to EU, Export from EU and Storage (AGS) is available (again)

    04-05-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 04-05-2022 13:20. The backlog in processing the messages has been cleared. Messages can be delivered as usual again.

  6. Import to EU, Export from EU and Storage (AGS) availability is limited

    04-05-2022 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Wednesday 04-05-2022 11:33. At the moment, due to the outage this morning, a large number of return messages...

  7. Import to EU, Export from EU and Storage (AGS) availability is limited

    04-05-2022 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Wednesday 04-05-2022 10:47. At the moment, a large number of return messages are missing due to the malfunction....

  8. Import to EU, Export from EU and Storage (AGS) is available (again)

    04-05-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 04-05-2022 09:34. The process is available again. The emergency procedure is not or no longer applicable

  9. Import to EU, Export from EU and Storage (AGS) is unavailable

    04-05-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Wednesday 04-05-2022 08:54. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed...

  10. Import to EU, Export from EU and Storage (AGS) is unavailable

    04-05-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Wednesday 04-05-2022 08:46. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  11. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    04-05-2022 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Wednesday 04-05-2022 08:31. Signals about a possible disruption have been received.

  12. Registered Exporter (REX) is available (again)

    03-05-2022 -

    The process Registered Exporter (REX) is available (again) from Tuesday 03-05-2022 22:05. The process is available again.

  13. Information document (INF) is available (again)

    03-05-2022 -

    The process Information document (INF) is available (again) from Tuesday 03-05-2022 22:05. The process is available again.

  14. Request Authorized Economic Operator (AEO) is available (again)

    03-05-2022 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Tuesday 03-05-2022 22:05. The process is available again.

  15. Request Binding Tariff Information (BTI) is available (again)

    03-05-2022 -

    The process Request Binding Tariff Information (BTI) is available (again) from Tuesday 03-05-2022 22:05. The process is available again.

  16. EU Customs Trader Portal is available (again)

    03-05-2022 -

    The process EU Customs Trader Portal is available (again) from Tuesday 03-05-2022 22:05. The process is available again.

  17. Customs Decision Management System (CDMS) is available (again)

    03-05-2022 -

    The process Customs Decision Management System (CDMS) is available (again) from Tuesday 03-05-2022 22:05. The process is available again.

  18. Registered Exporter (REX) is unavailable

    03-05-2022 -

    The process Registered Exporter (REX) is unavailable from Tuesday 03-05-2022 18:55. Reason for unavailability: New Application release - version 4.1.1.0 (CM68692)

  19. Information document (INF) is unavailable

    03-05-2022 -

    The process Information document (INF) is unavailable from Tuesday 03-05-2022 18:55. Reason for unavailability: New Application release - version 4.1.1.0 (CM68692)

  20. Request Authorized Economic Operator (AEO) is unavailable

    03-05-2022 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Tuesday 03-05-2022 18:55. Reason for unavailability: New Application release - version 4.1.1.0 (CM68692)

  21. Request Binding Tariff Information (BTI) is unavailable

    03-05-2022 -

    The process Request Binding Tariff Information (BTI) is unavailable from Tuesday 03-05-2022 18:55. Reason for unavailability: New Application release - version 4.1.1.0 (CM68692)

  22. EU Customs Trader Portal is unavailable

    03-05-2022 -

    The process EU Customs Trader Portal is unavailable from Tuesday 03-05-2022 18:55. Reason for unavailability: New Application release - version 4.1.1.0 (CM68692)

  23. Customs Decision Management System (CDMS) is unavailable

    03-05-2022 -

    The process Customs Decision Management System (CDMS) is unavailable from Tuesday 03-05-2022 18:55. Reason for unavailability: New Application release - version 4.1.1.0 (CM68692)

  24. Scan in Rotterdam is available (again)

    28-04-2022 -

    The process Scan in Rotterdam is available (again) from Thursday 28-04-2022 10:21. The process is available again. The scan on the DELTA container terminal APMTR and ECT is available again. You can no longer use...

  25. Scan in Rotterdam availability is limited

    28-04-2022 -

    The availability of the process Scan in Rotterdam is limited from Thursday 28-04-2022 09:08. The scan on the DELTA container terminal APMTR and ECT is temporarily unavailable. The replacement scan is the HICO scan located...