Go directly to content Go directly to filters Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

7805 results in disruptions and maintenance

  • Keyword

  • Category

  • Process

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Customs E-Commerce (Deco) is unavailable

    15-09-2022 -

    The process Customs E-Commerce (Deco) is unavailable from Thursday 15-09-2022 12:52. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  2. Scheduled maintenance EU Customs Trader Portal

    15-09-2022 -

    Required maintenance on Government systems will be performed from Thursday 15-09-2022 13:00 until (expected end-time) Thursday 15-09-2022 12:47. As a result the following Dutch Custom mainprocess(es) are unavailable: EU Customs Trader Portal Start Date/Time unavailability:...

  3. (CANCELED) Scheduled maintenance Mijn Douane

    15-09-2022 -

    Previous message: ----------------------- Required maintenance on Government systems will be performed from Saturday 24-09-2022 08:00 until (expected end-time) Saturday 24-09-2022 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Scheduled maintenance...

  4. Scheduled maintenance Mijn Douane

    15-09-2022 -

    Required maintenance on Government systems will be performed from Saturday 24-09-2022 08:00 until (expected end-time) Saturday 24-09-2022 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Scheduled maintenance has started. You...

  5. Requesting Guarantee information is available (again)

    14-09-2022 -

    The process Requesting Guarantee information is available (again) from Wednesday 14-09-2022 07:57. The process is available again.

  6. Requesting VAT Party information is available (again)

    14-09-2022 -

    The process Requesting VAT Party information is available (again) from Wednesday 14-09-2022 07:57. The process is available again.

  7. Customs E-Commerce (Deco) is available (again)

    14-09-2022 -

    The process Customs E-Commerce (Deco) is available (again) from Wednesday 14-09-2022 07:28. The process is available again. The emergency procedure is not or no longer applicable

  8. Ship stores is available (again)

    14-09-2022 -

    The process Ship stores is available (again) from Wednesday 14-09-2022 07:28. The process is available again.

  9. Transport of excisable goods (EMCS) is available (again)

    14-09-2022 -

    The process Transport of excisable goods (EMCS) is available (again) from Wednesday 14-09-2022 07:28. The process is available again.

  10. Exit from the EU (Single Window) is available (again)

    14-09-2022 -

    The process Exit from the EU (Single Window) is available (again) from Wednesday 14-09-2022 07:28. The process is available again.

  11. Import to EU, Export from EU and Storage (AGS) is available (again)

    14-09-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 14-09-2022 07:28. The process is available again.

  12. Entry of goods to the EU (Single Window) is available (again)

    14-09-2022 -

    The process Entry of goods to the EU (Single Window) is available (again) from Wednesday 14-09-2022 07:28. The process is available again.

  13. Customs E-Commerce (Deco) is unavailable

    14-09-2022 -

    The process Customs E-Commerce (Deco) is unavailable from Tuesday 13-09-2022 21:40. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However:...

  14. Scheduled maintenance Customs E-Commerce (Deco)

    14-09-2022 -

    Required maintenance on Government systems will be performed from Wednesday 14-09-2022 21:40 until (expected end-time) Wednesday 14-09-2022 01:51. As a result the following Dutch Custom mainprocess(es) are unavailable: Customs E-Commerce (Deco) Currently, there is no...

  15. Requesting Guarantee information is unavailable

    13-09-2022 -

    The process Requesting Guarantee information is unavailable from Tuesday 13-09-2022 21:40. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  16. Requesting VAT Party information is unavailable

    13-09-2022 -

    The process Requesting VAT Party information is unavailable from Tuesday 13-09-2022 21:40. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  17. Ship stores is unavailable

    13-09-2022 -

    The process Ship stores is unavailable from Tuesday 13-09-2022 21:40. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  18. Transport of excisable goods (EMCS) is unavailable

    13-09-2022 -

    The process Transport of excisable goods (EMCS) is unavailable from Tuesday 13-09-2022 21:40. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  19. Exit from the EU (Single Window) is unavailable

    13-09-2022 -

    The process Exit from the EU (Single Window) is unavailable from Tuesday 13-09-2022 21:40. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  20. Import to EU, Export from EU and Storage (AGS) is unavailable

    13-09-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Tuesday 13-09-2022 21:40. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The emergency procedure...

  21. Entry of goods to the EU (Single Window) is unavailable

    13-09-2022 -

    The process Entry of goods to the EU (Single Window) is unavailable from Tuesday 13-09-2022 21:40. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  22. Import to EU, Export from EU and Storage (AGS) is unavailable

    13-09-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Tuesday 13-09-2022 21:40. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed...

  23. Customs E-Commerce (Deco) is unavailable

    13-09-2022 -

    The process Customs E-Commerce (Deco) is unavailable from Tuesday 13-09-2022 21:23. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  24. Requesting Guarantee information is unavailable

    13-09-2022 -

    The process Requesting Guarantee information is unavailable from Tuesday 13-09-2022 21:23. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  25. Requesting VAT Party information is unavailable

    13-09-2022 -

    The process Requesting VAT Party information is unavailable from Tuesday 13-09-2022 21:23. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.