Go directly to content Go directly to filters Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

8012 results in disruptions and maintenance

  • Keyword

  • Category

  • Process

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Customs E-Commerce (Deco) is available (again)

    30-08-2022 -

    The process Customs E-Commerce (Deco) is available (again) from Tuesday 30-08-2022 14:48. The process is available again.

  2. Customs E-Commerce (Deco) is unavailable

    30-08-2022 -

    The process Customs E-Commerce (Deco) is unavailable from Tuesday 30-08-2022 13:50. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  3. Mijn Douane is unavailable

    30-08-2022 -

    The process Mijn Douane is unavailable from Tuesday 30-08-2022 12:44. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  4. Transport (NCTS) is available (again)

    28-08-2022 -

    The process Transport (NCTS) is available (again) from Sunday 28-08-2022 17:00. The process is available again. The emergency procedure is not or no longer applicable

  5. Transport (NCTS) is unavailable

    28-08-2022 -

    The process Transport (NCTS) is unavailable from Sunday 28-08-2022 14:50. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  6. Transport (NCTS) is unavailable

    28-08-2022 -

    The process Transport (NCTS) is unavailable from Sunday 28-08-2022 14:48. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  7. Scheduled maintenance Mijn Douane

    25-08-2022 -

    Required maintenance on Government systems will be performed from Friday 02-09-2022 17:30 until (expected end-time) Friday 02-09-2022 19:30. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane You will be informed about...

  8. Import to EU, Export from EU and Storage (AGS) is available (again)

    11-08-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 11-08-2022 10:43. The process is available again. The emergency procedure is not or no longer applicable

  9. Import to EU, Export from EU and Storage (AGS) availability is limited

    11-08-2022 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Thursday 11-08-2022 08:00. Unable to communicate with NVWA (PD). You are allowed to use the fall-back procedure. However:...

  10. Import to EU, Export from EU and Storage (AGS) availability is limited

    11-08-2022 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Thursday 11-08-2022 07:54. Unable to communicate with NVWA (PD).

  11. Import to EU, Export from EU and Storage (AGS) is available (again)

    10-08-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 10-08-2022 21:45. The investigation has been completed.

  12. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    10-08-2022 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Wednesday 10-08-2022 21:15. Signals about a possible disruption have been received.

  13. Customs E-Commerce (Deco) is available (again)

    10-08-2022 -

    The process Customs E-Commerce (Deco) is available (again) from Wednesday 10-08-2022 16:38. The process is available again.

  14. Customs E-Commerce (Deco) is unavailable

    10-08-2022 -

    The process Customs E-Commerce (Deco) is unavailable from Wednesday 10-08-2022 10:44. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  15. Customs E-Commerce (Deco) is unavailable

    10-08-2022 -

    The process Customs E-Commerce (Deco) is unavailable from Wednesday 10-08-2022 10:44. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  16. Mijn Douane is available (again)

    10-08-2022 -

    The process Mijn Douane is available (again) from Wednesday 10-08-2022 12:12. Maintenance has been completed.

  17. Mijn Douane is unavailable

    10-08-2022 -

    The process Mijn Douane is unavailable from Wednesday 10-08-2022 12:00. In connection with emergency maintenance

  18. Customs E-Commerce (Deco) is unavailable

    10-08-2022 -

    The process Customs E-Commerce (Deco) is unavailable from Wednesday 10-08-2022 10:43. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  19. Scheduled maintenance Mijn Douane

    10-08-2022 -

    Required maintenance on Government systems will be performed from Wednesday 10-08-2022 12:00 until (expected end-time) Wednesday 10-08-2022 12:30. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane In connection with emergency maintenance...

  20. EU Customs Trader Portal is available (again)

    10-08-2022 -

    The process EU Customs Trader Portal is available (again) from Wednesday 10-08-2022 06:52. The process is available again.

  21. EU Trader Portal is available (again)

    10-08-2022 -

    The process EU Trader Portal is available (again) from Wednesday 10-08-2022 06:52. The process is available again.

  22. Import to EU, Export from EU and Storage (AGS) is available (again)

    09-08-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 09-08-2022 11:00. The process is available again. You can submit a request for deactivation for the AGS import declarations...

  23. Import to EU, Export from EU and Storage (AGS) availability is limited

    09-08-2022 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Tuesday 09-08-2022 09:39. AGS import not available AGS import is currently not available. The process AGS export and...

  24. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    09-08-2022 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Tuesday 09-08-2022 09:38. Signals about a possible disruption have been received. At the moment declarations are wrongly...

  25. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    09-08-2022 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Tuesday 09-08-2022 09:30. Signals about a possible disruption have been received.