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Ozone-depleting substances (ODS) is available (again)
09-07-2026 -The process Ozone-depleting substances (ODS) is available (again) from Thursday 09-07-2026 18:29.The process is available again. The emergency procedure is not or no longer applicable
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Ozone-depleting substances (ODS) is unavailable
09-07-2026 -The process Ozone-depleting substances (ODS) is unavailable from Thursday 09-07-2026 18:23.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...
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Consulting Tariff information is available (again)
05-07-2026 -The process Consulting Tariff information is available (again) from Sunday 05-07-2026 15:15.The process is available again.
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Mijn Douane is available (again)
05-07-2026 -The process Mijn Douane is available (again) from Sunday 05-07-2026 15:15.The process is available again. The emergency procedure is not or no longer applicable
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Import to EU, Export from EU and Storage (DMS) is available (again)
05-07-2026 -The process Import to EU, Export from EU and Storage (DMS) is available (again) from Sunday 05-07-2026 15:15.The process is available again. The emergency procedure is not or no longer applicable
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Customs E-Commerce (Deco) is available (again)
05-07-2026 -The process Customs E-Commerce (Deco) is available (again) from Sunday 05-07-2026 15:15.The process is available again. The emergency procedure is not or no longer applicable
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Customs E-Commerce (Deco) is unavailable
05-07-2026 -The process Customs E-Commerce (Deco) is unavailable from Sunday 05-07-2026 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...
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Consulting Tariff information is unavailable
05-07-2026 -The process Consulting Tariff information is unavailable from Sunday 05-07-2026 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...
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Mijn Douane is unavailable
05-07-2026 -The process Mijn Douane is unavailable from Sunday 05-07-2026 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will...
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Import to EU, Export from EU and Storage (DMS) is unavailable
05-07-2026 -The process Import to EU, Export from EU and Storage (DMS) is unavailable from Sunday 05-07-2026 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...
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Ozone-depleting substances (ODS) is available (again)
01-07-2026 -The process Ozone-depleting substances (ODS) is available (again) from Wednesday 01-07-2026 15:33.The process is available again. The emergency procedure is not or no longer applicable
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Ozone-depleting substances (ODS) is unavailable
01-07-2026 -The process Ozone-depleting substances (ODS) is unavailable from Wednesday 01-07-2026 15:27.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...
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DECO users will need eHerkenning starting 5 August
01-07-2026 -Starting 5 August, DECO users will need eHerkenning (EH3 or higher) to view the monthly settlement of import duties. Read more on the Dutch Customs website: https://www.douane.nl/en/deco-users-will-need-eherkenning-starting-5-august/
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ICS2 Shared Trader Interface / Portal (STI-STP) is available (again)
29-06-2026 -The process ICS2 Shared Trader Interface / Portal (STI-STP) is available (again) from Monday 29-06-2026 23:30.Maintenance has been completed. The emergency procedure is not or no longer applicable
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ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable
29-06-2026 -The process ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable from Monday 29-06-2026 18:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of...
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Update on the disruption of 25‑06‑2026, Article 23 DMS
29-06-2026 -A system malfunction occurred in DMS on the morning of June 25. As a result, the Article 23 allocation mechanism was incorrectly omitted for declarations, even though a valid Article 23 permit was in place....
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Scheduled maintenance Mijn Douane
29-06-2026 -Required maintenance on Government systems will be performed from Sunday 05-07-2026 08:00 until (expected end-time) Sunday 05-07-2026 16:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...
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Scheduled maintenance Consulting Tariff information
29-06-2026 -Required maintenance on Government systems will be performed from Sunday 05-07-2026 08:00 until (expected end-time) Sunday 05-07-2026 16:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...
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Scheduled maintenance Import to EU, Export from EU and Storage (DMS)
29-06-2026 -Required maintenance on Government systems will be performed from Sunday 05-07-2026 08:00 until (expected end-time) Sunday 05-07-2026 16:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...
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Scheduled maintenance Customs E-Commerce (Deco)
29-06-2026 -Required maintenance on Government systems will be performed from Sunday 05-07-2026 08:00 until (expected end-time) Sunday 05-07-2026 16:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...
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Customs E-Commerce (Deco) is available (again)
27-06-2026 -The process Customs E-Commerce (Deco) is available (again) from Saturday 27-06-2026 12:29.Maintenance has been completed. The emergency procedure is not or no longer applicable
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Mijn Douane is available (again)
27-06-2026 -The process Mijn Douane is available (again) from Saturday 27-06-2026 11:20.Maintenance has been completed. The emergency procedure is not or no longer applicable
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Import to EU, Export from EU and Storage (DMS) is available (again)
27-06-2026 -The process Import to EU, Export from EU and Storage (DMS) is available (again) from Saturday 27-06-2026 10:46.Maintenance has been completed. The emergency procedure is not or no longer applicable
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Consulting Tariff information is available (again)
27-06-2026 -The process Consulting Tariff information is available (again) from Saturday 27-06-2026 10:28.Maintenance has been completed.
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Scheduled maintenance ICS2 Shared Trader Interface / Portal (STI-STP)
27-06-2026 -Required maintenance on Government systems will be performed from Monday 29-06-2026 18:00 until (expected end-time) Monday 29-06-2026 23:30.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...