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8119 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

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  1. Ozone-depleting substances (ODS) is available (again)

    18-11-2025 -

    The process Ozone-depleting substances (ODS) is available (again) from Tuesday 18-11-2025 20:31.The process is available again. The emergency procedure is not or no longer applicable

  2. Ozone-depleting substances (ODS) is unavailable

    18-11-2025 -

    The process Ozone-depleting substances (ODS) is unavailable from Tuesday 18-11-2025 20:25.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  3. Import to EU, Export from EU and Storage (DMS) is available (again)

    18-11-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Tuesday 18-11-2025 08:00.The process is available again.

  4. Import to EU, Export from EU and Storage (DMS) is unavailable

    18-11-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 18-11-2025 07:40.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.

  5. Import to EU, Export from EU and Storage (DMS) is unavailable

    18-11-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 18-11-2025 07:38.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.

  6. Scheduled maintenance Request Authorized Economic Operator (AEO), Request Binding Tariff Information (BTI), EU Customs Trader Portal, EU Trader Portal, Registered Exporter (REX), ICS2 Shared Trader Interface / Portal (STI-STP), Information document (INF), Proof of Union Status (PoUS)

    17-11-2025 -

    Required maintenance on Government systems will be performed from Saturday 22-11-2025 08:00 until (expected end-time) Sunday 23-11-2025 23:30.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  7. Scheduled maintenance Entry of goods to the EU (ICS2)

    17-11-2025 -

    Required maintenance on Government systems will be performed from Saturday 22-11-2025 08:00 until (expected end-time) Sunday 23-11-2025 23:30.As a result the following Dutch Custom mainprocess(es) are unavailable: Maintenance on the Entry into the EU (ICS2)...

  8. Download Tariff information is unavailable

    17-11-2025 -

    The process Download Tariff information is unavailable from Monday 17-11-2025 08:00.The Friday rate download and the full Saturday download are unavailable. We are working on a solution.

  9. Ozone-depleting substances (ODS) is available (again)

    16-11-2025 -

    The process Ozone-depleting substances (ODS) is available (again) from Sunday 16-11-2025 18:15.The process is available again. The emergency procedure is not or no longer applicable

  10. Ozone-depleting substances (ODS) is unavailable

    16-11-2025 -

    The process Ozone-depleting substances (ODS) is unavailable from Sunday 16-11-2025 18:14.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  11. Ozone-depleting substances (ODS) is available (again)

    16-11-2025 -

    The process Ozone-depleting substances (ODS) is available (again) from Sunday 16-11-2025 13:56.The process is available again. The emergency procedure is not or no longer applicable

  12. Ozone-depleting substances (ODS) is unavailable

    16-11-2025 -

    The process Ozone-depleting substances (ODS) is unavailable from Sunday 16-11-2025 13:55.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  13. Ozone-depleting substances (ODS) is available (again)

    16-11-2025 -

    The process Ozone-depleting substances (ODS) is available (again) from Sunday 16-11-2025 13:52.The process is available again. The emergency procedure is not or no longer applicable

  14. Ozone-depleting substances (ODS) is unavailable

    16-11-2025 -

    The process Ozone-depleting substances (ODS) is unavailable from Sunday 16-11-2025 09:59.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  15. Ozone-depleting substances (ODS) is available (again)

    15-11-2025 -

    The process Ozone-depleting substances (ODS) is available (again) from Saturday 15-11-2025 12:30.The process is available again. The emergency procedure is not or no longer applicable

  16. Ozone-depleting substances (ODS) is unavailable

    15-11-2025 -

    The process Ozone-depleting substances (ODS) is unavailable from Saturday 15-11-2025 12:25.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  17. Ozone-depleting substances (ODS) is available (again)

    15-11-2025 -

    The process Ozone-depleting substances (ODS) is available (again) from Saturday 15-11-2025 12:15.The process is available again. The emergency procedure is not or no longer applicable

  18. Ozone-depleting substances (ODS) is unavailable

    15-11-2025 -

    The process Ozone-depleting substances (ODS) is unavailable from Saturday 15-11-2025 12:10.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  19. Registration of foreign company eRecognition

    14-11-2025 -

    This form allows you to register your foreign company with Dutch Customs so that you have a tax number to apply for eRecognition to access the My Customs portal.

  20. Import to EU, Export from EU and Storage (DMS) is available (again)

    14-11-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Friday 14-11-2025 07:58.The process is available again. The emergency procedure is not or no longer applicable

  21. Import to EU, Export from EU and Storage (DMS) is unavailable

    14-11-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Friday 14-11-2025 03:44.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use...

  22. Ozone-depleting substances (ODS) is available (again)

    13-11-2025 -

    The process Ozone-depleting substances (ODS) is available (again) from Thursday 13-11-2025 18:40.The process is available again. The emergency procedure is not or no longer applicable

  23. Ozone-depleting substances (ODS) is unavailable

    13-11-2025 -

    The process Ozone-depleting substances (ODS) is unavailable from Thursday 13-11-2025 18:35.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  24. Security changes for the HTG MSA interface - UPDATE

    13-11-2025 -

    Dutch Customs is continuously working on keeping the Trade & Transport Gateway (HTG) secure. This usually happens “behind the scenes”, invisible to HTG users. In the near future, changes will be made to the security...

  25. Scheduled maintenance Consulting Tariff information

    13-11-2025 -

    Required maintenance on Government systems will be performed from Saturday 22-11-2025 08:00 until (expected end-time) Saturday 22-11-2025 18:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...