Scheduled maintenance Request Authorized Economic Operator (AEO), Request Binding Tariff Information (BTI), Entry of goods to the EU (ICS2), EU Customs Trader Portal, EU Trader Portal, Registered Exporter (REX), Reporting persons on board (Single Window – PAX), ICS2 Shared Trader Interface / Portal (STI-STP), Information document (INF), Proof of Union Status (PoUS)

Publication date 17-12-2025, 14:17

Required maintenance on Government systems will be performed from Saturday 20-12-2025 10:00 until (expected end-time) Saturday 20-12-2025 12:00.
As a result the following Dutch Custom mainprocess(es) are limited unavailable:

• Request Authorized Economic Operator (AEO)
• Request Binding Tariff Information (BTI)
• Entry of goods to the EU (ICS2)
• EU Customs Trader Portal
• EU Trader Portal
• Registered Exporter (REX)
• Reporting persons on board (Single Window – PAX)
• ICS2 Shared Trader Interface / Portal (STI-STP)
• Information document (INF)
• Proof of Union Status (PoUS)

Maintenance on the Entry into the EU (ICS2) process. Essential maintenance will be performed on the central IT component "UUM&DS".

Maintenance may impact:

ICS2 - sending messages
ICS2 - receiving messages

For further information see BCP.
ICS2 emergency procedure. If you choose to start the customs procedure/procedure and remove the goods, you will have to apply the ICS2 emergency procedure.

To the Emergency procedure
To the BCP

You will be informed about the availability of the involved process(es).