Import to EU, Export from EU and Storage (DMS) availability is under investigation

Publication date 04-05-2026, 9:17

The availability of the process Import to EU, Export from EU and Storage (DMS) is under investigation from Monday 04-05-2026 09:15.
Signals about a possible disruption have been received.

Delay in processing declarations due to lack of response from CERTEX We are currently experiencing a disruption in the processing of declarations within the DMS system. Due to a lack of responses from CERTEX, declarations remain in the "pending" status and are not being processed further automatically. Our technical teams are investigating this incident and are in contact with the parties involved to determine the cause and restore service as soon as possible. As soon as more information is available or the disruption has been resolved, this notification will be updated. We apologize for the inconvenience and thank you for your understanding.