( UPDATE ) Scheduled maintenance Mijn Douane

Publication date 06-08-2026, 12:03

UPDATE: Scheduled Maintenance Notice From Saturday, 8 August 2026, 08:00 CET until the estimated completion time of Saturday, 8 August 2026, 12:00 CET, essential maintenance will be carried out on Government systems. As a result, the following Customs core process will be unavailable: My Customs – Excise Duty Declarations and Refund Request processes. Planned maintenance: You may continue to submit messages as usual. During the maintenance window, messages will not be processed but will be queued. Once the maintenance has been completed, all queued messages will be processed and any applicable response messages will be returned. You will be informed separately when the affected processes become available again.

Previous message:

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Required maintenance on Government systems will be performed from Saturday 08-08-2026 08:00 until (expected end-time) Saturday 08-08-2026 12:00.
As a result the following Dutch Custom mainprocess(es) are unavailable:

• Mijn Douane

Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will still be processed and possible return messages will follow.

You are allowed to use the fall-back procedure. However: it is our advice to use the mentioned procedure only if, to your opinion, the logistic process needs treatment of declarations.

• To the fall-back procedure

You will be informed about the availability of the involved process(es).