(UPDATE) Scheduled maintenance Entry of goods to the EU (Single Window), Exit from the EU (Single Window)

Publication date 09-03-2021, 14:03

The lead time for the roll-out of Entry into the EU and Exit from the EU has changed.
Expected end time is now 12:00 PM instead of 10:00 AM.

Previous message:

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Required maintenance on Government systems will be performed from Saturday 13-03-2021 08:00 until (expected end-time) Saturday 13-03-2021 10:00.
As a result the following Dutch Custom mainprocess(es) are unavailable:

• Entry of goods to the EU (Single Window)
• Exit from the EU (Single Window)

Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the messages will still be processed and possible return messages will follow.

You are allowed to use the fall-back procedure. However: it is our advice to use the mentioned procedure only if, to your opinion, the logistic process needs treatment of declarations.

You will be informed about the availability of the involved process(es).