Incorrect error message after destination change EMCS

Publication date 20-07-2023, 15:49

Since the release of Friday, July 14, it has been determined that the processing of IE818 (Return Acknowledgment) messages after a destination change (IE813 or after an IE801) is not processed.

This is because not all data from the message with the highest sequence is transferred to our database and an acknowledgment of receipt is validated on the basis of changed "outdated" data. This gives an error message from our system.

The problem will be solved as soon as possible.
For shipments that cannot be canceled due to the above problem, we request that you use the emergency procedure upon receipt.