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News

  1. Update: ICS2 - Disruption processing ENS Filing 29-04-2026

    01-05-2026 -

    On 29-04 at 18:57 CET, a problem occurred with the coherence cache, which led to issues. As a result, some ENS requests were incorrectly rejected, even though all encoded data and identifiers were correct. The...

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  2. Strengthening the verification of article numbers for container numbers in DMS.

    30-04-2026 -

    Starting Friday, 1 May 2026 at 06:30, we will tighten an existing validation check. When entering the Transport Equipment (container number), the GoodsItemNumber (item number) must also be provided.If the GoodsItemNumber is not entered, the...

    Category

  3. ICS2 - Disruption processing ENS Filing 29-04-2026

    30-04-2026 -

    Last Wednesday (29‑04‑2026, 13:55–18:30 CET), a disruption occurred at the STI that impacted the processing of ENS Filing messages (ICS). During the disruption, ENS Filing messages were incorrectly rejected with error code 12: ‘codelist violation’....

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  4. NHD will have limited phone availability on April 14 between 11:00 a.m. and 1:00 p.m.

    14-04-2026 -

    On Tuesday, April 14, we will have limited phone availability between 11:00 a.m. and 1:00 p.m. due to a nationwide strike called by the labor unions. The strike follows stalled collective bargaining negotiations for civil...

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  5. ICS2 - Disruption processing ENS Filing and Invalidation Request messages 30/03 to 02/04.

    03-04-2026 -

    During the period from 30-03-2026 to 02-04-2026, a disruption occurred with the STI-CR, which impacted the processing of ENS Filing & Invalidation Request messages. During the disruption, (update) ENS Filing & Invalidation Request messages were...

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  6. Update – Issue with CERTEX declarations containing COI/CHEDA resolved

    27-03-2026 -

    Service message
     - 

    The previously reported issue in which CERTEX declarations with a COI or CHEDA certificate were incorrectly rejected in DMS with error message DMS19000 has now been resolved.These declarations can once again be submitted in the...

    Category

  7. DMS CERTEX declarations with COI/CHED-A

    26-03-2026 -

    Service message
     - 

    There is currently an issue with CERTEX declarations in DMS that include a COI or CHED-A certificate. These declarations encounter an error and must be manually rejected by us, which results in error message DMS19000....

    Category

  8. Proviand message disruption (resolved)

    05-03-2026 -

    The disruption affecting the sending of Proviand messages has now been resolved. CoE messages (Confirmation of Exit) are being sent correctly again, and the system is functioning as expected.

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  9. Disruption Proviand messages

    05-03-2026 -

    At this moment, there is a disruption affecting the sending of Proviand messages. No CoE messages (Confirmation of Exit) are being sent. We are working hard to resolve this issue as quickly as possible. Our...

    Category

  10. ICS2 - Disruption processing ENS Filing 28‑02‑2026

    02-03-2026 -

    Last Saturday (28‑02‑2026, 10:45–13:36 CET), a malfunction occurred in the STI, which affected the processing of ENS Filing messages (ICS). During the incident, ENS Filing messages were incorrectly rejected with error code 12: ‘codelist violation’....

    Category