Go directly to content
Go directly to footer
For EMCS users in MY Customs
Publication date 26-02-2025, 12:16
If you have received an error message on the "Provisional electronic administrative document e-AD/e-VAD" you created, you cannot correct it the same day (the button is missing).
If you need your shipment to leave urgently, you can do the following:
You can use an emergency departure document (EMCS)
We advise you to adjust this in My Customs the next day and then state in the draft that you have used the emergency procedure.
The shipment can then be transported stating "your reference".
The correction button will be available again the next day.
A solution to this problem is being worked on.
Sorry for the inconvenience.