Go directly to content Go directly to footer

Entry of goods to the EU (ICS2) availability is limited

The availability of the process Entry of goods to the EU (ICS2) is limited from Monday 15-09-2025 12:53.

Service Disruption Notification – Shared Trader Interface (STI)

Due to a malfunction in the UUM&DS central system, there are currently issues affecting message handling via the Shared Trader Interface (STI).

This may impact the following ICS2 processes:

  • Sending messages
  • Receiving messages

For further details, please refer to the Business Continuity Plan (BCP).

ICS2 Emergency Procedure

If you are unable to submit declarations via the STI due to this disruption and choose to proceed with the customs process, you must follow the ICS2 emergency procedure.

Go to Emergency Procedure

Go to BCP

    You will be informed as soon as the affected processes are available again.

    Share this page