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Important Notice: Telephone Fraud (Spoofing)

We are receiving reports that spoofing (a scammer impersonating a trusted source via phone) is taking place today in the name of Customs.

This means you may receive frequent calls, but these are not actually from us. You will hear a recorded message with either an English or Dutch voice. Outside our regular business hours (weekdays from 08:00 to 16:00), we will not contact you by phone. You may also experience similar spoofing calls appearing to come from the DCC (Customs Contact Center).

Do you have an ongoing inquiry or report? Feel free to call or email us during our opening hours.

We are investigating the cause and sincerely apologize for the inconvenience.

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