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Information type: Disruptions and maintenance

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  • Disruptions and maintenance

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  1. Scheduled maintenance Consulting Tariff information

    08-05-2025 -

    Required maintenance on Government systems will be performed from Saturday 17-05-2025 08:00 until (expected end-time) Saturday 17-05-2025 16:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: The system is unavailable. Apologies for...

  2. Scheduled maintenance Transport (NCTS phase 4), Transport (NCTS phase 5)

    08-05-2025 -

    Required maintenance on Government systems will be performed from Saturday 17-05-2025 10:00 until (expected end-time) Saturday 17-05-2025 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  3. Scheduled maintenance Trade and Transport Gateway (HTG)

    08-05-2025 -

    Required maintenance on Government systems will be performed from Saturday 17-05-2025 10:00 until (expected end-time) Saturday 17-05-2025 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  4. Scheduled maintenance Import to EU, Export from EU and Storage (DMS), Import to EU, Export from EU and Storage (AGS)

    08-05-2025 -

    Required maintenance on Government systems will be performed from Saturday 17-05-2025 08:00 until (expected end-time) Saturday 17-05-2025 16:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  5. Scheduled maintenance Customs E-Commerce (Deco)

    08-05-2025 -

    Required maintenance on Government systems will be performed from Saturday 17-05-2025 08:00 until (expected end-time) Saturday 17-05-2025 16:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  6. Request Authorized Economic Operator (AEO) is available (again)

    07-05-2025 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Wednesday 07-05-2025 02:00.Maintenance has been completed.

  7. Request Authorized Economic Operator (AEO) is unavailable

    06-05-2025 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Tuesday 06-05-2025 20:00.Unscheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  8. Entry of goods to the EU (ICS2) is available (again)

    05-05-2025 -

    The process Entry of goods to the EU (ICS2) is available (again) from Monday 05-05-2025 15:00.Maintenance has been completed. The emergency procedure is not or no longer applicable

  9. Entry of goods to the EU (ICS2) availability is limited

    05-05-2025 -

    The availability of the process Entry of goods to the EU (ICS2) is limited from Monday 05-05-2025 09:00. Maintenance on the Entry into the EU (ICS2) process. Maintenance may impact: ICS2 - sending messages ICS2...

  10. Exit from the EU (Single Window) is available (again)

    04-05-2025 -

    The process Exit from the EU (Single Window) is available (again) from Sunday 04-05-2025 16:09.The disruption has been resolved. We apologise for any inconvenience. The emergency procedure is not or no longer applicable

  11. Entry of goods to the EU (Single Window) is available (again)

    04-05-2025 -

    The process Entry of goods to the EU (Single Window) is available (again) from Sunday 04-05-2025 16:09.The disruption has been resolved. We apologise for any inconvenience. The emergency procedure is not or no longer applicable

  12. Entry of goods to the EU (ICS2) is available (again)

    04-05-2025 -

    The process Entry of goods to the EU (ICS2) is available (again) from Sunday 04-05-2025 16:09.The disruption has been resolved. We apologise for any inconvenience.

  13. Scan in Rotterdam is available (again)

    04-05-2025 -

    The process Scan in Rotterdam is available (again) from Sunday 04-05-2025 14:57.The process is available again.

  14. Entry of goods to the EU (Single Window) availability is limited

    04-05-2025 -

    The availability of the process Entry of goods to the EU (Single Window) is limited from Sunday 04-05-2025 14:47. There are currently problems processing TSD and TSR messages You are allowed to use the fall-back...

  15. Entry of goods to the EU (ICS2) availability is limited

    04-05-2025 -

    The availability of the process Entry of goods to the EU (ICS2) is limited from Sunday 04-05-2025 14:43. There are currently problems with the ICS2 message handling offered via the National System (NES). This has...

  16. Exit from the EU (Single Window) is unavailable

    04-05-2025 -

    The process Exit from the EU (Single Window) is unavailable from Sunday 04-05-2025 14:11.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure....

  17. Entry of goods to the EU (Single Window) is unavailable

    04-05-2025 -

    The process Entry of goods to the EU (Single Window) is unavailable from Sunday 04-05-2025 14:11.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the...

  18. Entry of goods to the EU (ICS2) is unavailable

    04-05-2025 -

    The process Entry of goods to the EU (ICS2) is unavailable from Sunday 04-05-2025 14:11.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back...

  19. Exit from the EU (Single Window) is unavailable

    04-05-2025 -

    The process Exit from the EU (Single Window) is unavailable from Sunday 04-05-2025 14:07.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.

  20. Entry of goods to the EU (Single Window) is unavailable

    04-05-2025 -

    The process Entry of goods to the EU (Single Window) is unavailable from Sunday 04-05-2025 14:07.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.

  21. Entry of goods to the EU (ICS2) is unavailable

    04-05-2025 -

    The process Entry of goods to the EU (ICS2) is unavailable from Sunday 04-05-2025 14:07.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.

  22. Consulting Tariff information is available (again)

    04-05-2025 -

    The process Consulting Tariff information is available (again) from Sunday 04-05-2025 12:52.Maintenance has been completed. The emergency procedure is not or no longer applicable

  23. Import to EU, Export from EU and Storage (AGS) is available (again)

    04-05-2025 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Sunday 04-05-2025 12:52.Maintenance has been completed. The emergency procedure is not or no longer applicable

  24. Mijn Douane is available (again)

    04-05-2025 -

    The process Mijn Douane is available (again) from Sunday 04-05-2025 12:49.Maintenance has been completed. The emergency procedure is not or no longer applicable

  25. Import to EU, Export from EU and Storage (DMS) is available (again)

    04-05-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Sunday 04-05-2025 12:45.Maintenance has been completed. The emergency procedure is not or no longer applicable