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  1. Scheduled maintenance Transport (NCTS)

    18-06-2023 -

    Required maintenance on Government systems will be performed from Monday 19-06-2023 19:00 until (expected end-time) Monday 19-06-2023 22:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  2. Entry of goods to the EU (ICS2) is available (again)

    16-06-2023 -

    The process Entry of goods to the EU (ICS2) is available (again) from Friday 16-06-2023 18:42.The process is available again.

  3. Entry of goods to the EU (ICS2) is unavailable

    16-06-2023 -

    The process Entry of goods to the EU (ICS2) is unavailable from Friday 16-06-2023 13:49.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  4. Scan in Rotterdam availability is limited

    16-06-2023 -

    The availability of the process Scan in Rotterdam is limited from Friday 16-06-2023 07:02.

  5. Registered Exporter (REX) is available (again)

    15-06-2023 -

    The process Registered Exporter (REX) is available (again) from Thursday 15-06-2023 21:30.The process is available again.

  6. Customs Decision Management System (CDMS) is available (again)

    15-06-2023 -

    The process Customs Decision Management System (CDMS) is available (again) from Thursday 15-06-2023 21:30.The process is available again.

  7. EU Customs Trader Portal is available (again)

    15-06-2023 -

    The process EU Customs Trader Portal is available (again) from Thursday 15-06-2023 21:30.The process is available again.

  8. Request Binding Tariff Information (BTI) is available (again)

    15-06-2023 -

    The process Request Binding Tariff Information (BTI) is available (again) from Thursday 15-06-2023 21:30.The process is available again.

  9. Request Authorized Economic Operator (AEO) is available (again)

    15-06-2023 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Thursday 15-06-2023 21:30.The process is available again.

  10. Information document (INF) is available (again)

    15-06-2023 -

    The process Information document (INF) is available (again) from Thursday 15-06-2023 21:30.The process is available again.

  11. EU Trader Portal is available (again)

    15-06-2023 -

    The process EU Trader Portal is available (again) from Thursday 15-06-2023 21:30.The process is available again.

  12. DMS problems with declarations with document N853 (GGB-P)

    15-06-2023 -
    Service message
     - 

    Declarations with document code N853 (GGB-P) and associated special statement cannot be processed properly in DMS. For the time being, you can submit these declarations via AGS. You will be further informed when this is...

  13. Scan in Rotterdam availability is limited

    14-06-2023 -

    The availability of the process Scan in Rotterdam is limited from Wednesday 14-06-2023 07:13.

  14. Request Binding Tariff Information (BTI) is available (again)

    13-06-2023 -

    The process Request Binding Tariff Information (BTI) is available (again) from Tuesday 13-06-2023 22:30.The process is available again.

  15. Mijn Douane is available (again)

    13-06-2023 -

    The process Mijn Douane is available (again) from Tuesday 13-06-2023 19:32.The process is available again.

  16. Request Binding Tariff Information (BTI) is unavailable

    13-06-2023 -

    The process Request Binding Tariff Information (BTI) is unavailable from Tuesday 13-06-2023 19:30.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance,...

  17. Mijn Douane is unavailable

    13-06-2023 -

    The process Mijn Douane is unavailable from Tuesday 13-06-2023 16:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the messages will...

  18. Pre-declaration in DMS? State the AEO authorisation number!

    13-06-2023 -
    Service message
     - 

    AEO authorisation holders receive a message when submitting a pre-declaration in AGS if the declaration is selected for inspection. DMS also offers this service. You will however need to enter the AEO authorisation number. need...

  19. Import to EU, Export from EU and Storage (AGS) is available (again)

    10-06-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Saturday 10-06-2023 12:17.The process is available again. The emergency procedure is not or no longer applicable

  20. Import to EU, Export from EU and Storage (AGS) availability is limited

    10-06-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Saturday 10-06-2023 09:23.Unable to communicate with NVWA (PD). You are allowed to use the fall-back procedure. However: it...

  21. Request Binding Tariff Information (BTI) is available (again)

    09-06-2023 -

    The process Request Binding Tariff Information (BTI) is available (again) from Friday 09-06-2023 09:15.The process is available again.

  22. Request Binding Tariff Information (BTI) is unavailable

    08-06-2023 -

    The process Request Binding Tariff Information (BTI) is unavailable from Thursday 08-06-2023 21:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance,...

  23. Scheduled maintenance Mijn Douane

    08-06-2023 -

    Required maintenance on Government systems will be performed from Tuesday 13-06-2023 16:00 until (expected end-time) Tuesday 13-06-2023 19:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  24. Exit from the EU (Single Window) is available (again)

    06-06-2023 -

    The process Exit from the EU (Single Window) is available (again) from Tuesday 06-06-2023 13:37.The process is available again.

  25. Exit from the EU (Single Window) availability is limited

    06-06-2023 -

    The availability of the process Exit from the EU (Single Window) is limited from Tuesday 06-06-2023 12:00. Due to necessary maintenance for the Exit from EU (Single Window) process, it will have limited availability between...