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8383 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Import to EU, Export from EU and Storage (DMS) is unavailable

    13-02-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 13-02-2024 10:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  2. Transport of excisable goods (EMCS) is unavailable

    13-02-2024 -

    The process Transport of excisable goods (EMCS) is unavailable from Tuesday 13-02-2024 00:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  3. Mijn Douane is unavailable

    12-02-2024 -

    The process Mijn Douane is unavailable from Monday 12-02-2024 23:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will...

  4. Customs E-Commerce (Deco) is available (again)

    12-02-2024 -

    The process Customs E-Commerce (Deco) is available (again) from Monday 12-02-2024 11:03.The process is available again.

  5. Consulting Tariff information is available (again)

    12-02-2024 -

    The process Consulting Tariff information is available (again) from Monday 12-02-2024 11:03.The process is available again.

  6. Import to EU, Export from EU and Storage (AGS) is available (again)

    12-02-2024 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Monday 12-02-2024 10:56.The process is available again.

  7. Import to EU, Export from EU and Storage (DMS) is available (again)

    12-02-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Monday 12-02-2024 10:56.The process is available again.

  8. Import to EU, Export from EU and Storage (AGS) is unavailable

    12-02-2024 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Monday 12-02-2024 10:39.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  9. Consulting Tariff information is unavailable

    12-02-2024 -

    The process Consulting Tariff information is unavailable from Monday 12-02-2024 10:39.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  10. Customs E-Commerce (Deco) is unavailable

    12-02-2024 -

    The process Customs E-Commerce (Deco) is unavailable from Monday 12-02-2024 10:39.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  11. Import to EU, Export from EU and Storage (DMS) is unavailable

    12-02-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Monday 12-02-2024 10:39.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  12. Entry of goods to the EU (ICS2) is available (again)

    12-02-2024 -

    The process Entry of goods to the EU (ICS2) is available (again) from Monday 12-02-2024 10:08.The process is available again.

  13. Entry of goods to the EU (ICS2) availability is under investigation

    12-02-2024 -

    The availability of the process Entry of goods to the EU (ICS2) is under investigation from Monday 12-02-2024 09:55.Signals about a possible disruption have been received.

  14. ICS2 Shared Trader Interface / Portal (STI-STP) is available (again)

    12-02-2024 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is available (again) from Monday 12-02-2024 09:52.The process is available again.

  15. ICS2 Shared Trader Interface / Portal (STI-STP) availability is under investigation

    12-02-2024 -

    The availability of the process ICS2 Shared Trader Interface / Portal (STI-STP) is under investigation from Monday 12-02-2024 09:46.Signals about a possible disruption have been received.

  16. Replacement mail servers HTG SMTP-MTA

    07-02-2024 -
    Service message
     - 

    Customs is going to replace the mail servers of the MTA interface. For most declarants using the MTA interface, this replacement will go unnoticed. For a small group of declarants, however, this replacement will have...

  17. Transport of excisable goods (EMCS) is available (again)

    06-02-2024 -

    The process Transport of excisable goods (EMCS) is available (again) from Tuesday 06-02-2024 16:13.The process is available again. The emergency procedure is not or no longer applicable

  18. Transport of excisable goods (EMCS) is unavailable

    06-02-2024 -

    The process Transport of excisable goods (EMCS) is unavailable from Tuesday 06-02-2024 16:00. You are allowed to use the fall-back procedure. However: it is our advice to use the mentioned procedure only if, to your...

  19. Scheduled maintenance Transport of excisable goods (EMCS)

    06-02-2024 -

    Required maintenance on Government systems will be performed from Tuesday 06-02-2024 16:00 until (expected end-time) Tuesday 06-02-2024 18:00.As a result the following Dutch Custom mainprocess(es) are unavailable: You are allowed to use the fall-back procedure....

  20. Scheduled maintenance Transport of excisable goods (EMCS)

    06-02-2024 -

    Required maintenance on Government systems will be performed from Tuesday 13-02-2024 00:00 until (expected end-time) Tuesday 13-02-2024 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  21. Scheduled maintenance Mijn Douane

    06-02-2024 -

    Required maintenance on Government systems will be performed from Monday 12-02-2024 23:00 until (expected end-time) Tuesday 13-02-2024 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  22. Import to EU, Export from EU and Storage (DMS) is available (again)

    04-02-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Sunday 04-02-2024 17:15.The process is available again. The emergency procedure is not or no longer applicable

  23. Import to EU, Export from EU and Storage (DMS) is unavailable

    04-02-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Sunday 04-02-2024 13:36.Scheduled maintenance has started. You can deliver messages as usual, these will not be processed but buffered during the...

  24. Transport (NCTS) is available (again)

    04-02-2024 -

    The process Transport (NCTS) is available (again) from Sunday 04-02-2024 12:26.The process is available again. The emergency procedure is not or no longer applicable

  25. Transport (NCTS) is unavailable

    04-02-2024 -

    The process Transport (NCTS) is unavailable from Sunday 04-02-2024 10:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will...