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6299 results

  • Type of information

  • Disruptions and maintenance

Request Binding Tariff Information (BTI) is available (again)

10-08-2024 -

The process Request Binding Tariff Information (BTI) is available (again) from Tuesday 06-08-2024 15:00.The process is available again.

ICS2 Shared Trader Interface / Portal (STI-STP) is available (again)

10-08-2024 -

The process ICS2 Shared Trader Interface / Portal (STI-STP) is available (again) from Tuesday 06-08-2024 15:00.The process is available again.

Proof of Union Status (PoUS) is available (again)

10-08-2024 -

The process Proof of Union Status (PoUS) is available (again) from Tuesday 06-08-2024 15:00.The process is available again.

EU Customs Trader Portal is available (again)

10-08-2024 -

The process EU Customs Trader Portal is available (again) from Tuesday 06-08-2024 15:00.The process is available again.

Customs Decision Management System (CDMS) is available (again)

10-08-2024 -

The process Customs Decision Management System (CDMS) is available (again) from Tuesday 06-08-2024 15:00.The process is available again.

EU Trader Portal is available (again)

10-08-2024 -

The process EU Trader Portal is available (again) from Tuesday 06-08-2024 15:00.The process is available again.

Registered Exporter (REX) is unavailable

10-08-2024 -

The process Registered Exporter (REX) is unavailable from Saturday 10-08-2024 09:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

Information document (INF) is unavailable

10-08-2024 -

The process Information document (INF) is unavailable from Saturday 10-08-2024 09:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

Request Authorized Economic Operator (AEO) is unavailable

10-08-2024 -

The process Request Authorized Economic Operator (AEO) is unavailable from Saturday 10-08-2024 09:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

Request Binding Tariff Information (BTI) is unavailable

10-08-2024 -

The process Request Binding Tariff Information (BTI) is unavailable from Saturday 10-08-2024 09:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable

10-08-2024 -

The process ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable from Saturday 10-08-2024 09:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of...

Proof of Union Status (PoUS) is unavailable

10-08-2024 -

The process Proof of Union Status (PoUS) is unavailable from Saturday 10-08-2024 09:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

EU Customs Trader Portal is unavailable

10-08-2024 -

The process EU Customs Trader Portal is unavailable from Saturday 10-08-2024 09:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the...

Customs Decision Management System (CDMS) is unavailable

10-08-2024 -

The process Customs Decision Management System (CDMS) is unavailable from Saturday 10-08-2024 09:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

EU Trader Portal is unavailable

10-08-2024 -

The process EU Trader Portal is unavailable from Saturday 10-08-2024 09:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

Recovery action: malfunction NCTS 05-08-2024

07-08-2024 -

As reported yesterday, a solution has been found for the missing messages from the returns submitted on Aug. 5 between 10:30 am. and 1 pm. Right now the return messages are being created and sent...

UPDATE: Additional information malfunction NCTS 05-08-2024

06-08-2024 -

Unfortunately, the situation about not receiving return messages still applies. The cause has been found and they are now working on a solution. If you have not yet received return messages for the declarations submitted...

Additional information malfunction NCTS 05-08-2024

06-08-2024 -

Unfortunately, the situation about not receiving return messages still applies.A solution is being worked on. If you have not yet received return messages for the declarations submitted between 10:30 – 13:00 on 05-08-2024, the following...

Scan in Rotterdam availability is limited

06-08-2024 -

The availability of the process Scan in Rotterdam is limited from Tuesday 06-08-2024 07:44.

Transport (NCTS) is available (again)

05-08-2024 -

The process Transport (NCTS) is available (again) from Monday 05-08-2024 14:48.The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for any invonvenience.

Transport (NCTS) is available (again)

05-08-2024 -

The process Transport (NCTS) is available (again) from Monday 05-08-2024 14:48.The process is available again. The emergency procedure is not or no longer applicable

Transport (NCTS) is unavailable

05-08-2024 -

The process Transport (NCTS) is unavailable from Monday 05-08-2024 14:06.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

Transport (NCTS) availability is limited

05-08-2024 -

The availability of the process Transport (NCTS) is limited from Sunday 04-08-2024 10:45. Update: Unfortunately, the situation below still applies. Next update will follow at 14:00 There is a partial breakdown in messaging. You may...

Transport (NCTS) availability is limited

05-08-2024 -

The availability of the process Transport (NCTS) is limited from Sunday 04-08-2024 10:45. Update: Unfortunately, the situation below still applies. There is a partial breakdown in messaging. You may not receive permission to unload after...

Transport (NCTS) availability is limited

04-08-2024 -

The availability of the process Transport (NCTS) is limited from Sunday 04-08-2024 10:45.Currently there is a partial disruption in the messaging system. It is possible that you will not receive any return messages. We are...