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7346 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Transport (NCTS phase 5) is available (again)

    04-07-2025 -

    The process Transport (NCTS phase 5) is available (again) from Friday 04-07-2025 15:31.The process is available again.

  2. Transport (NCTS phase 5) availability is under investigation

    04-07-2025 -

    The availability of the process Transport (NCTS phase 5) is under investigation from Friday 04-07-2025 13:44.Signals about a possible disruption have been received.

  3. Transport (NCTS phase 5) is available (again)

    04-07-2025 -

    The process Transport (NCTS phase 5) is available (again) from Friday 04-07-2025 12:41.The process is available again. The emergency procedure is not or no longer applicable

  4. Transport (NCTS phase 5) is unavailable

    04-07-2025 -

    The process Transport (NCTS phase 5) is unavailable from Friday 04-07-2025 10:29.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  5. Transport (NCTS phase 5) is unavailable

    04-07-2025 -

    The process Transport (NCTS phase 5) is unavailable from Friday 04-07-2025 10:23.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.

  6. Transport (NCTS phase 5) availability is under investigation

    04-07-2025 -

    The availability of the process Transport (NCTS phase 5) is under investigation from Friday 04-07-2025 10:23.Signals about a possible disruption have been received.

  7. Import to EU, Export from EU and Storage (DMS) is available (again)

    03-07-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Thursday 03-07-2025 15:40.The process is available again. The emergency procedure is not or no longer applicable

  8. Import to EU, Export from EU and Storage (DMS) is unavailable

    03-07-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 03-07-2025 14:19.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use...

  9. Import to EU, Export from EU and Storage (DMS) is unavailable

    03-07-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 03-07-2025 14:19.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.

  10. Request Authorized Economic Operator (AEO) is available (again)

    03-07-2025 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Thursday 03-07-2025 03:00.Maintenance has been completed.

  11. Request Authorized Economic Operator (AEO) is unavailable

    02-07-2025 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Wednesday 02-07-2025 21:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  12. Follow-up: from VAT Reverse Charge Disruption - 3 June 2025

    02-07-2025 -

    We would like to update you on the progress regarding the resolution of the disruption that occurred in June 2025 concerning the VAT reverse charge mechanism. Following careful consideration of multiple potential solutions, a limited...

  13. Scheduled maintenance Request Authorized Economic Operator (AEO)

    01-07-2025 -

    Required maintenance on Government systems will be performed from Wednesday 02-07-2025 21:00 until (expected end-time) Thursday 03-07-2025 03:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: The system is unavailable. Apologies for...

  14. Transport of excisable goods (EMCS) is available (again)

    01-07-2025 -

    The process Transport of excisable goods (EMCS) is available (again) from Tuesday 01-07-2025 16:25.Maintenance has been completed. The emergency procedure is not or no longer applicable

  15. EU Customs Trader Portal is available (again)

    01-07-2025 -

    The process EU Customs Trader Portal is available (again) from Tuesday 01-07-2025 15:07.The portal is available again.

  16. EU Trader Portal is available (again)

    01-07-2025 -

    The process EU Trader Portal is available (again) from Tuesday 01-07-2025 15:07.The portal is available again.

  17. Transport of excisable goods (EMCS) is unavailable

    01-07-2025 -

    The process Transport of excisable goods (EMCS) is unavailable from Tuesday 01-07-2025 10:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  18. EU Trader Portal is unavailable

    01-07-2025 -

    The process EU Trader Portal is unavailable from Monday 30-06-2025 11:15. The disruption of access to the European portals has not yet been resolved. This problem is being investigated in Brussels. A solution is being...

  19. EU Customs Trader Portal is unavailable

    01-07-2025 -

    The process EU Customs Trader Portal is unavailable from Monday 30-06-2025 11:15. The disruption of access to the European portals has not yet been resolved. This problem is being investigated in Brussels. A solution is...

  20. Scan in Rotterdam availability is limited

    01-07-2025 -

    The availability of the process Scan in Rotterdam is limited from Tuesday 01-07-2025 08:47. The scan on the container terminal APMT2 is not yet available. The replacement scan is still the HICO scan located at...

  21. EU Trader Portal is unavailable

    30-06-2025 -

    The process EU Trader Portal is unavailable from Monday 30-06-2025 11:15. The disruption has not yet been resolved. A solution is being worked on. Apologies for the inconvenience.

  22. EU Customs Trader Portal is unavailable

    30-06-2025 -

    The process EU Customs Trader Portal is unavailable from Monday 30-06-2025 11:15. The disruption has not yet been resolved. A solution is being worked on. Apologies for the inconvenience.

  23. Scheduled maintenance Transport of excisable goods (EMCS)

    30-06-2025 -

    Required maintenance on Government systems will be performed from Tuesday 01-07-2025 10:00 until (expected end-time) Tuesday 01-07-2025 10:30.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  24. EU Trader Portal is unavailable

    30-06-2025 -

    The process EU Trader Portal is unavailable from Monday 30-06-2025 11:15.At the moment, there is a disruption affecting access to the European portals. We apologize for the inconvenience.

  25. EU Customs Trader Portal is unavailable

    30-06-2025 -

    The process EU Customs Trader Portal is unavailable from Monday 30-06-2025 11:15.At the moment, there is a disruption affecting access to the European portals. We apologize for the inconvenience.