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  • Disruptions and maintenance

(UPDATE) Scheduled maintenance Customs E-Commerce (Deco)

05-10-2022 -

Expected rollout end time is 5:00 PM instead of 11:00 AM. Previous message: ———————– Required maintenance on Government systems will be performed from Sunday 16-10-2022 08:00 until (expected end-time) Sunday 16-10-2022 11:00. As a result...

(UPDATE) Scheduled maintenance Transport (NCTS)

05-10-2022 -

Expected rollout end time is 12 noon instead of 11 a.m. Previous message: ———————– Required maintenance on Government systems will be performed from Sunday 16-10-2022 08:00 until (expected end-time) Sunday 16-10-2022 11:00. As a result...

Scheduled maintenance Entry of goods to the EU (ICS2)

05-10-2022 -

Required maintenance on Government systems will be performed from Thursday 06-10-2022 08:30 until (expected end-time) Thursday 06-10-2022 09:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Entry of goods to the EU (ICS2)...

Exit from the EU (Single Window) is available (again)

30-09-2022 -

The process Exit from the EU (Single Window) is available (again) from Friday 30-09-2022 17:44. The process is available again.

Entry of goods to the EU (Single Window) is available (again)

30-09-2022 -

The process Entry of goods to the EU (Single Window) is available (again) from Friday 30-09-2022 17:43. The process is available again.

Import to EU, Export from EU and Storage (AGS) is available (again)

30-09-2022 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Friday 30-09-2022 17:26. The process is available again. The emergency procedure is not or no longer applicable

Import to EU, Export from EU and Storage (AGS) is unavailable

30-09-2022 -

The process Import to EU, Export from EU and Storage (AGS) is unavailable from Friday 30-09-2022 16:00. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed...

Exit from the EU (Single Window) availability is limited

30-09-2022 -

The availability of the process Exit from the EU (Single Window) is limited from Friday 30-09-2022 15:44. Currently there is a partial disruption in the messaging system. It is possible that you will not receive...

Entry of goods to the EU (Single Window) availability is limited

30-09-2022 -

The availability of the process Entry of goods to the EU (Single Window) is limited from Friday 30-09-2022 15:44. Currently there is a partial disruption in the messaging system. It is possible that you will...

Import to EU, Export from EU and Storage (AGS) is unavailable

30-09-2022 -

The process Import to EU, Export from EU and Storage (AGS) is unavailable from Friday 30-09-2022 15:09. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

Import to EU, Export from EU and Storage (AGS) availability is under investigation

30-09-2022 -

The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Friday 30-09-2022 14:50. Signals about a possible disruption have been received.

Transport (NCTS) is available (again)

30-09-2022 -

The process Transport (NCTS) is available (again) from Friday 30-09-2022 09:55. The process is available again.

Transport (NCTS) availability is under investigation

30-09-2022 -

The availability of the process Transport (NCTS) is under investigation from Friday 30-09-2022 09:37. Signals about a possible disruption have been received. At the moment it is possible that you incorrectly receive an error message...

Scheduled maintenance Customs E-Commerce (Deco)

29-09-2022 -

Required maintenance on Government systems will be performed from Sunday 16-10-2022 08:00 until (expected end-time) Sunday 16-10-2022 11:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Customs E-Commerce (Deco) Scheduled maintenance: You can...

Scheduled maintenance Transport of excisable goods (EMCS)

29-09-2022 -

Required maintenance on Government systems will be performed from Sunday 16-10-2022 08:00 until (expected end-time) Sunday 16-10-2022 11:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport of excisable goods (EMCS) Scheduled maintenance:...

Scheduled maintenance Transport (NCTS)

29-09-2022 -

Required maintenance on Government systems will be performed from Sunday 16-10-2022 08:00 until (expected end-time) Sunday 16-10-2022 11:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport (NCTS) Scheduled maintenance: You can deliver...

Scheduled maintenance Entry of goods to the EU (Single Window), Entry of goods to the EU (ICS2), Exit from the EU (Single Window), Ship stores

29-09-2022 -

Required maintenance on Government systems will be performed from Sunday 16-10-2022 08:00 until (expected end-time) Sunday 16-10-2022 11:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Entry of goods to the EU (Single...

Scheduled maintenance Consulting Tariff information

29-09-2022 -

Required maintenance on Government systems will be performed from Sunday 16-10-2022 08:00 until (expected end-time) Sunday 16-10-2022 17:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Consulting Tariff information You will be informed...

Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

29-09-2022 -

Required maintenance on Government systems will be performed from Sunday 16-10-2022 08:00 until (expected end-time) Sunday 16-10-2022 17:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

Scheduled maintenance Mijn Douane

29-09-2022 -

Required maintenance on Government systems will be performed from Friday 07-10-2022 17:00 until (expected end-time) Friday 07-10-2022 20:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Due to maintenance on Friday...

Mijn Douane is available (again)

28-09-2022 -

The process Mijn Douane is available (again) from Wednesday 28-09-2022 16:36. The disruption has been resolved. We apologise for any inconvenience.

Mijn Douane is unavailable

28-09-2022 -

The process Mijn Douane is unavailable from Wednesday 28-09-2022 11:42. MijnDouane is currently unavailable due to a malfunction. Sorry for the inconvenience.

Customs Decision Management System (CDMS) is available (again)

28-09-2022 -

The process Customs Decision Management System (CDMS) is available (again) from Wednesday 28-09-2022 06:05. The process is available again.

EU Trader Portal is available (again)

28-09-2022 -

The process EU Trader Portal is available (again) from Wednesday 28-09-2022 06:05. The process is available again.

Customs Decision Management System (CDMS) is unavailable

27-09-2022 -

The process Customs Decision Management System (CDMS) is unavailable from Tuesday 27-09-2022 19:00. New releases 1.29 Start Date/Time unavailability: 27/09/2022 19:00 CET End Date/Time unavailability: 28/09/2022 06:00 CET 27/09/2022 19:00 CET 28/09/2022 06:00 CET