6313 results
Exit from the EU (Single Window) is unavailable
The process Exit from the EU (Single Window) is unavailable from Saturday 24-09-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of...
Import to EU, Export from EU and Storage (AGS) is unavailable
The process Import to EU, Export from EU and Storage (AGS) is unavailable from Saturday 24-09-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance....
Mijn Douane is available (again)
The process Mijn Douane is available (again) from Wednesday 21-09-2022 14:51. The disruption has been resolved. We apologise for any inconvenience.
Mijn Douane is unavailable
The process Mijn Douane is unavailable from Wednesday 21-09-2022 10:30. Due to a malfunction, you cannot currently submit an excise and consumption tax return, nor can you request a refund.
EU Customs Trader Portal is available (again)
The process EU Customs Trader Portal is available (again) from Friday 16-09-2022 13:27. The process is available again.
Import to EU, Export from EU and Storage (AGS) is available (again)
The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 15-09-2022 18:14. The process is available again. The emergency procedure is not or no longer applicable
Customs E-Commerce (Deco) is available (again)
The process Customs E-Commerce (Deco) is available (again) from Thursday 15-09-2022 18:13. The process is available again.
Transport of excisable goods (EMCS) is available (again)
The process Transport of excisable goods (EMCS) is available (again) from Thursday 15-09-2022 16:38. The process is available again.
Import to EU, Export from EU and Storage (AGS) availability is limited
The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Thursday 15-09-2022 15:50. You are allowed to use the fall-back procedure. However: it is our advice to use...
Import to EU, Export from EU and Storage (AGS) availability is limited
The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Thursday 15-09-2022 15:52. Unable to communicate with NVWA (PD).
(UPDATE) Scheduled maintenance Mijn Douane
On Saturday 24 September, there will be maintenance on Mijn Douane, between 08:00 and 13:00. In that case, you cannot submit an excise and consumption tax return, nor can you request a refund. Previous message:...
Customs E-Commerce (Deco) is unavailable
The process Customs E-Commerce (Deco) is unavailable from Thursday 15-09-2022 15:14. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.
Import to EU, Export from EU and Storage (AGS) is unavailable
The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 15-09-2022 15:14. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.
Transport of excisable goods (EMCS) is unavailable
The process Transport of excisable goods (EMCS) is unavailable from Thursday 15-09-2022 15:04. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.
Import to EU, Export from EU and Storage (AGS) availability is under investigation
The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Thursday 15-09-2022 14:45. Signals about a possible disruption have been received.
Scheduled maintenance Mijn Douane
Required maintenance on Government systems will be performed from Saturday 24-09-2022 08:00 until (expected end-time) Saturday 24-09-2022 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Scheduled maintenance: You can deliver...
Customs E-Commerce (Deco) is available (again)
The process Customs E-Commerce (Deco) is available (again) from Thursday 15-09-2022 13:47. The process is available again.
EU Customs Trader Portal is unavailable
The process EU Customs Trader Portal is unavailable from Thursday 15-09-2022 13:00. Start Date/Time unavailability: 15/09/2022 18:00 CET End Date/Time unavailability: 15/09/2022 19:00 CET
Customs E-Commerce (Deco) is unavailable
The process Customs E-Commerce (Deco) is unavailable from Thursday 15-09-2022 12:52. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.
Scheduled maintenance EU Customs Trader Portal
Required maintenance on Government systems will be performed from Thursday 15-09-2022 13:00 until (expected end-time) Thursday 15-09-2022 12:47. As a result the following Dutch Custom mainprocess(es) are unavailable: EU Customs Trader Portal Start Date/Time unavailability:...
(CANCELED) Scheduled maintenance Mijn Douane
Previous message: ———————– Required maintenance on Government systems will be performed from Saturday 24-09-2022 08:00 until (expected end-time) Saturday 24-09-2022 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Scheduled maintenance...
Scheduled maintenance Mijn Douane
Required maintenance on Government systems will be performed from Saturday 24-09-2022 08:00 until (expected end-time) Saturday 24-09-2022 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Scheduled maintenance has started. You...
Requesting Guarantee information is available (again)
The process Requesting Guarantee information is available (again) from Wednesday 14-09-2022 07:57. The process is available again.
Requesting VAT Party information is available (again)
The process Requesting VAT Party information is available (again) from Wednesday 14-09-2022 07:57. The process is available again.
Customs E-Commerce (Deco) is available (again)
The process Customs E-Commerce (Deco) is available (again) from Wednesday 14-09-2022 07:28. The process is available again. The emergency procedure is not or no longer applicable