Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

6896 results

  • Keyword

  • Message types

  • Service Messages

  • Disruptions and maintenance

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Trade and Transport Gateway (HTG) availability is limited

    21-11-2022 -

    The availability of the process Trade and Transport Gateway (HTG) is limited from Monday 21-11-2022 17:48. Currently there is a partial disruption in the messaging system. It is possible that you will not receive any...

  2. Import to EU, Export from EU and Storage (AGS) is available (again)

    21-11-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Monday 21-11-2022 10:55. The process is available again. The emergency procedure is not or no longer applicable

  3. Import to EU, Export from EU and Storage (AGS) availability is limited

    21-11-2022 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Monday 21-11-2022 10:30. Unable to communicate with NVWA (PD). You are allowed to use the fall-back procedure. However:...

  4. Customs E-Commerce (Deco) is available (again)

    19-11-2022 -

    The process Customs E-Commerce (Deco) is available (again) from Saturday 19-11-2022 20:52. Maintenance has been completed.

  5. Consulting Tariff information is available (again)

    19-11-2022 -

    The process Consulting Tariff information is available (again) from Saturday 19-11-2022 20:50. Maintenance has been completed.

  6. Mijn Douane is available (again)

    19-11-2022 -

    The process Mijn Douane is available (again) from Saturday 19-11-2022 20:49. Maintenance has been completed.

  7. Import to EU, Export from EU and Storage (AGS) is available (again)

    19-11-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Saturday 19-11-2022 20:47. Maintenance has been completed. The emergency procedure is not or no longer applicable

  8. (UPDATE) Scheduled maintenance Customs E-Commerce (Deco)

    19-11-2022 -

    To our regret, the maintenance is running out again. Expected end time is now 10:00 PM. Our sincere apologies. Previous message: ----------------------- The process Customs E-Commerce (Deco) is unavailable from Saturday 19-11-2022 08:00. Scheduled maintenance:...

  9. (UPDATE) Scheduled maintenance Consulting Tariff information

    19-11-2022 -

    To our regret, the maintenance is running out again. Expected end time is now 10:00 PM. Our sincere apologies. Previous message: ----------------------- The process Consulting Tariff information is unavailable from Saturday 19-11-2022 08:00.

  10. (UPDATE) Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    19-11-2022 -

    To our regret, the maintenance is running out again. Expected end time is now 10:00 PM. Our sincere apologies. Previous message: ----------------------- The process Import to EU, Export from EU and Storage (AGS) is unavailable...

  11. (UPDATE) Scheduled maintenance Mijn Douane

    19-11-2022 -

    To our regret, the maintenance is running out again. Expected end time is now 10:00 PM. Our sincere apologies. Previous message: ----------------------- The availability of the process Mijn Douane is limited from Saturday 19-11-2022 08:00....

  12. (UPDATE) Scheduled maintenance Customs E-Commerce (Deco)

    19-11-2022 -

    Unfortunately, the maintenance continues to run out. Expected end time is now 7:00 PM. Previous message: ----------------------- The process Customs E-Commerce (Deco) is unavailable from Saturday 19-11-2022 08:00. Scheduled maintenance: You can deliver messages as...

  13. (UPDATE) Scheduled maintenance Consulting Tariff information

    19-11-2022 -

    Unfortunately, the maintenance continues to run out. Expected end time is now 7:00 PM. Previous message: ----------------------- The process Consulting Tariff information is unavailable from Saturday 19-11-2022 08:00.

  14. (UPDATE) Scheduled maintenance Consulting Tariff information

    19-11-2022 -

    Unfortunately, the maintenance continues to run out. Expected end time is now 7:00 PM. Previous message: ----------------------- The process Consulting Tariff information is unavailable from Saturday 19-11-2022 08:00.

  15. (UPDATE) Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    19-11-2022 -

    Unfortunately, the maintenance continues to run out. Expected end time is now 7:00 PM. Previous message: ----------------------- The process Import to EU, Export from EU and Storage (AGS) is unavailable from Saturday 19-11-2022 08:00. Scheduled...

  16. (UPDATE) Scheduled maintenance Mijn Douane

    19-11-2022 -

    Unfortunately, the maintenance continues to run out. Expected end time is now 7:00 PM. Previous message: ----------------------- The availability of the process Mijn Douane is limited from Saturday 19-11-2022 08:00. Due to maintenance on Saturday...

  17. (UPDATE) Scheduled maintenance Mijn Douane

    19-11-2022 -

    Unfortunately, the maintenance for My Customs is overdue. Expected end time is now 5:00 PM. Previous message: ----------------------- The availability of the process Mijn Douane is limited from Saturday 19-11-2022 08:00. Due to maintenance on...

  18. (UPDATE) Scheduled maintenance Customs E-Commerce (Deco)

    19-11-2022 -

    Unfortunately, the maintenance for Customs E-Commerce is running out. Expected end time is now 5:00 PM. Previous message: ----------------------- The process Customs E-Commerce (Deco) is unavailable from Saturday 19-11-2022 08:00. Scheduled maintenance: You can deliver...

  19. (UPDATE) Scheduled maintenance Consulting Tariff information

    19-11-2022 -

    Unfortunately, the maintenance for Consulting Tariff Information is running out. Expected end time is now 5:00 PM. Previous message: ----------------------- The process Consulting Tariff information is unavailable from Saturday 19-11-2022 08:00.

  20. (UPDATE) Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    19-11-2022 -

    Unfortunately, maintenance for AGS is running out. Expected end time is now 5:00 PM. Previous message: ----------------------- The process Import to EU, Export from EU and Storage (AGS) is unavailable from Saturday 19-11-2022 08:00. Scheduled...

  21. Exit from the EU (Single Window) is available (again)

    19-11-2022 -

    The process Exit from the EU (Single Window) is available (again) from Saturday 19-11-2022 12:07. Maintenance has been completed. The emergency procedure is not or no longer applicable

  22. Ship stores is available (again)

    19-11-2022 -

    The process Ship stores is available (again) from Saturday 19-11-2022 12:08. Maintenance has been completed. The emergency procedure is not or no longer applicable

  23. Entry of goods to the EU (Single Window) is available (again)

    19-11-2022 -

    The process Entry of goods to the EU (Single Window) is available (again) from Saturday 19-11-2022 12:07. Maintenance has been completed. The emergency procedure is not or no longer applicable

  24. Entry of goods to the EU (ICS2) is available (again)

    19-11-2022 -

    The process Entry of goods to the EU (ICS2) is available (again) from Saturday 19-11-2022 12:07. Maintenance has been completed. The emergency procedure is not or no longer applicable

  25. Ship stores is unavailable

    19-11-2022 -

    The process Ship stores is unavailable from Saturday 19-11-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the messages...