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  1. Scheduled maintenance DMS Pilot

    21-02-2023 -

    Required maintenance on Government systems will be performed from Wednesday 22-02-2023 15:00 until (expected end-time) Thursday 23-02-2023 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Essential maintenance: You can deliver messages as usual,...

  2. Scan in Rotterdam availability is limited

    20-02-2023 -

    The availability of the process Scan in Rotterdam is limited from Monday 20-02-2023 11:28.Unable to communicate with NVWA (PD). The scan on the DELTA container terminal APMTR and ECT is temporarily unavailable. The replacement scan...

  3. Mijn Douane is available (again)

    17-02-2023 -

    The process Mijn Douane is available (again) from Friday 17-02-2023 21:56.Maintenance has been completed.

  4. Mijn Douane availability is limited

    17-02-2023 -

    The availability of the process Mijn Douane is limited from Friday 17-02-2023 17:30.Due to maintenance on Friday, February 17, not all information will be visible between 5:30 PM and 9:00 PM when you file an...

  5. Import to EU, Export from EU and Storage (AGS) is available (again)

    17-02-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Friday 17-02-2023 15:30.The process is available again. The emergency procedure is not or no longer applicable

  6. Customs E-Commerce (Deco) is available (again)

    17-02-2023 -

    The process Customs E-Commerce (Deco) is available (again) from Friday 17-02-2023 14:54.The process is available again.

  7. Ship stores is available (again)

    17-02-2023 -

    The process Ship stores is available (again) from Friday 17-02-2023 14:29.The process is available again. The emergency procedure is not or no longer applicable

  8. Entry of goods to the EU (ICS2) is available (again)

    17-02-2023 -

    The process Entry of goods to the EU (ICS2) is available (again) from Friday 17-02-2023 14:29.The process is available again. The emergency procedure is not or no longer applicable

  9. Exit from the EU (Single Window) is available (again)

    17-02-2023 -

    The process Exit from the EU (Single Window) is available (again) from Friday 17-02-2023 14:29.The process is available again. The emergency procedure is not or no longer applicable

  10. Entry of goods to the EU (Single Window) is available (again)

    17-02-2023 -

    The process Entry of goods to the EU (Single Window) is available (again) from Friday 17-02-2023 14:29.The process is available again. The emergency procedure is not or no longer applicable

  11. Transport of excisable goods (EMCS) is available (again)

    17-02-2023 -

    The process Transport of excisable goods (EMCS) is available (again) from Friday 17-02-2023 14:22.The process is available again.

  12. Mijn Douane is available (again)

    17-02-2023 -

    The process Mijn Douane is available (again) from Friday 17-02-2023 13:51.The process is available again.

  13. Mijn Douane availability is under investigation

    17-02-2023 -

    The availability of the process Mijn Douane is under investigation from Friday 17-02-2023 13:23.Signals about a possible disruption have been received.

  14. Ship stores availability is limited

    17-02-2023 -

    The availability of the process Ship stores is limited from Friday 17-02-2023 12:41. You are allowed to use the fall-back procedure. However: it is our advice to use the mentioned procedure only if, to your...

  15. Entry of goods to the EU (ICS2) availability is limited

    17-02-2023 -

    The availability of the process Entry of goods to the EU (ICS2) is limited from Friday 17-02-2023 12:41. You are allowed to use the fall-back procedure. However: it is our advice to use the mentioned...

  16. Exit from the EU (Single Window) availability is limited

    17-02-2023 -

    The availability of the process Exit from the EU (Single Window) is limited from Friday 17-02-2023 12:41. You are allowed to use the fall-back procedure. However: it is our advice to use the mentioned procedure...

  17. Entry of goods to the EU (Single Window) availability is limited

    17-02-2023 -

    The availability of the process Entry of goods to the EU (Single Window) is limited from Friday 17-02-2023 12:41. You are allowed to use the fall-back procedure. However: it is our advice to use the...

  18. Import to EU, Export from EU and Storage (AGS) is unavailable

    17-02-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Friday 17-02-2023 12:41.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

  19. Transport of excisable goods (EMCS) availability is under investigation

    17-02-2023 -

    The availability of the process Transport of excisable goods (EMCS) is under investigation from Friday 17-02-2023 12:34.Signals about a possible disruption have been received.

  20. Customs E-Commerce (Deco) is unavailable

    17-02-2023 -

    The process Customs E-Commerce (Deco) is unavailable from Friday 17-02-2023 12:22.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  21. Customs E-Commerce (Deco) is available (again)

    17-02-2023 -

    The process Customs E-Commerce (Deco) is available (again) from Friday 17-02-2023 12:13.The process is available again.

  22. Import to EU, Export from EU and Storage (AGS) is unavailable

    17-02-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Friday 17-02-2023 11:35.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  23. No access to NHD due to technical malfunction

    15-02-2023 -
    Service message
     - 

    Due to a technical malfunction, the NHD could not be reached for a while. We are currently available again. Sorry for the inconvenience

  24. Scan in Rotterdam availability is limited

    15-02-2023 -

    The availability of the process Scan in Rotterdam is limited from Wednesday 15-02-2023 07:01.Unable to communicate with NVWA (PD). You are allowed to use the fall-back procedure. However: it is our advice to use the...

  25. Import to EU, Export from EU and Storage (AGS) is available (again)

    14-02-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 14-02-2023 16:28.The process is available again. The emergency procedure is not or no longer applicable