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7037 results

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  1. Scan in Rotterdam availability is limited

    18-11-2022 -

    The availability of the process Scan in Rotterdam is limited from Friday 18-11-2022 08:01.

  2. AGS: Delay in sending INV, GER and EOG messages.

    17-11-2022 -
    Service message
     - 

    Due to technical problems in AGS, the messages below will be sent/created later than the original period.  A solution is currently being worked on. Sorry for the inconvenience.

  3. Transport of excisable goods (EMCS) availability is limited

    17-11-2022 -

    The availability of the process Transport of excisable goods (EMCS) is limited from Friday 11-11-2022 12:00. Unfortunately, in some cases it is still not possible to accept or cancel your EAD in the personal domain...

  4. Update accessibility NHD

    17-11-2022 -
    Service message
     - 

    The telephony platform is currently working as usual. This also applies to leaving your number outside office hours (standby). More information about contacting the NHD: https://nh.douane.nl/en/contact/

  5. Import to EU, Export from EU and Storage (AGS) is available (again)

    15-11-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 15-11-2022 16:48. The process is available again. The emergency procedure is not or no longer applicable

  6. Import to EU, Export from EU and Storage (AGS) is unavailable

    15-11-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Tuesday 15-11-2022 08:43. The problem has been found and we are currently working on a solution. We will keep you informed...

  7. Customs E-Commerce (Deco) is available (again)

    15-11-2022 -

    The process Customs E-Commerce (Deco) is available (again) from Tuesday 15-11-2022 11:45. The disruption has been resolved. We apologise for any inconvenience.

  8. Consulting Tariff information is available (again)

    15-11-2022 -

    The process Consulting Tariff information is available (again) from Tuesday 15-11-2022 11:45. The disruption has been resolved. We apologise for any inconvenience.

  9. Import to EU, Export from EU and Storage (AGS) is unavailable

    15-11-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Tuesday 15-11-2022 08:43. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The problem is...

  10. Transport of excisable goods (EMCS) availability is limited

    15-11-2022 -

    The availability of the process Transport of excisable goods (EMCS) is limited from Friday 11-11-2022 12:00. Unfortunately, in some cases it is still not possible to accept or cancel your EAD in the personal domain...

  11. Consulting Tariff information is unavailable

    15-11-2022 -

    The process Consulting Tariff information is unavailable from Tuesday 15-11-2022 10:39. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  12. Customs E-Commerce (Deco) is unavailable

    15-11-2022 -

    The process Customs E-Commerce (Deco) is unavailable from Tuesday 15-11-2022 10:13. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  13. Import to EU, Export from EU and Storage (AGS) is unavailable

    15-11-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Tuesday 15-11-2022 08:43. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed...

  14. Import to EU, Export from EU and Storage (AGS) is unavailable

    15-11-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Tuesday 15-11-2022 07:43. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  15. Accessibility NHD

    14-11-2022 -
    Service message
     - 

    There are currently problems with the telephony platform. You may get through without a menu of options. It is also possible that you do not get an employee on the line or that the telephony...

  16. Import to EU, Export from EU and Storage (AGS) is available (again)

    12-11-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Saturday 12-11-2022 14:15. The process is available again. The emergency procedure is not or no longer applicable

  17. Import to EU, Export from EU and Storage (AGS) availability is limited

    12-11-2022 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Saturday 12-11-2022 13:15. Unable to communicate with NVWA (PD). You are allowed to use the fall-back procedure. However:...

  18. Customs E-Commerce (Deco) is available (again)

    12-11-2022 -

    The process Customs E-Commerce (Deco) is available (again) from Saturday 12-11-2022 12:54. The process is available again. The emergency procedure is not or no longer applicable

  19. Trade and Transport Gateway (HTG) is available (again)

    12-11-2022 -

    The process Trade and Transport Gateway (HTG) is available (again) from Saturday 12-11-2022 12:54. The process is available again.

  20. Requesting VAT Party information is available (again)

    12-11-2022 -

    The process Requesting VAT Party information is available (again) from Saturday 12-11-2022 12:54. The process is available again.

  21. Requesting Guarantee information is available (again)

    12-11-2022 -

    The process Requesting Guarantee information is available (again) from Saturday 12-11-2022 12:54. The process is available again.

  22. SPOC SafeSeaNet reports (Single Window) is available (again)

    12-11-2022 -

    The process SPOC SafeSeaNet reports (Single Window) is available (again) from Saturday 12-11-2022 12:54. The process is available again.

  23. Reporting persons on board (Single Window – PAX) is available (again)

    12-11-2022 -

    The process Reporting persons on board (Single Window – PAX) is available (again) from Saturday 12-11-2022 12:54. The process is available again.

  24. Exit from the EU (Single Window) is available (again)

    12-11-2022 -

    The process Exit from the EU (Single Window) is available (again) from Saturday 12-11-2022 12:54. The process is available again. The emergency procedure is not or no longer applicable

  25. Ship stores is available (again)

    12-11-2022 -

    The process Ship stores is available (again) from Saturday 12-11-2022 12:54. The process is available again. The emergency procedure is not or no longer applicable