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6810 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Transport (NCTS phase 5) is unavailable

    11-01-2025 -

    The process Transport (NCTS phase 5) is unavailable from Saturday 11-01-2025 10:00.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However:...

  2. Import to EU, Export from EU and Storage (DMS) is available (again)

    11-01-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Saturday 11-01-2025 09:15.The process is available again. The emergency procedure is not or no longer applicable

  3. Import to EU, Export from EU and Storage (DMS) is unavailable

    11-01-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Saturday 11-01-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  4. Mijn Douane is available (again)

    10-01-2025 -

    The process Mijn Douane is available (again) from Friday 10-01-2025 18:33.The process is available again.

  5. Mijn Douane is unavailable

    10-01-2025 -

    The process Mijn Douane is unavailable from Friday 10-01-2025 12:00.You are currently unable to log in to my Customs due to a disruption. A solution is being worked on, apologies for the inconvenience.

  6. Emergency procedure TIR departure declarations NCTS phase 5

    10-01-2025 -

    The emergency procedure number 24DWL23 issued for TIR departure declarations will remain valid for the time being.It is not yet clear from what date electronic TIR departure declarations can be filed in the Netherlands. We...

  7. Request Authorized Economic Operator (AEO) is available (again)

    09-01-2025 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Thursday 09-01-2025 22:30.The process is available again. The emergency procedure is not or no longer applicable

  8. Request Authorized Economic Operator (AEO) is unavailable

    09-01-2025 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Thursday 09-01-2025 20:30.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  9. Scheduled maintenance Transport (NCTS phase 4), Transport (NCTS phase 5)

    08-01-2025 -

    Required maintenance on Government systems will be performed from Saturday 11-01-2025 10:00 until (expected end-time) Saturday 11-01-2025 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Currently, there is no messaging possible due to...

  10. Scan in Rotterdam is available (again)

    06-01-2025 -

    The process Scan in Rotterdam is available (again) from Monday 06-01-2025 15:53.The process is available again. The emergency procedure is not or no longer applicable

  11. Scheduled maintenance Import to EU, Export from EU and Storage (DMS)

    06-01-2025 -

    Required maintenance on Government systems will be performed from Saturday 11-01-2025 08:00 until (expected end-time) Saturday 11-01-2025 10:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  12. Scan in Rotterdam availability is limited

    06-01-2025 -

    The availability of the process Scan in Rotterdam is limited from Monday 06-01-2025 09:53. The Relocatable scan (RELO) located at Reeweg 31, Rotterdam is temporarily unavailable for external scans. The replacement scan is the RIT...

  13. Entry of goods to the EU (ICS2) is available (again)

    31-12-2024 -

    The process Entry of goods to the EU (ICS2) is available (again) from Tuesday 31-12-2024 08:56.The process is available again. The emergency procedure is not or no longer applicable

  14. Entry of goods to the EU (ICS2) availability is limited

    30-12-2024 -

    The availability of the process Entry of goods to the EU (ICS2) is limited from Monday 30-12-2024 16:36. There are currently problems with the ICS2 message handling offered via the centrale system. This has an...

  15. My customs 'weekly' declaration

    30-12-2024 -

    It is currently not possible to make a 'weekly' declaration for 2024. This will be possible again starting January 1st. If this has caused a delay in your declaration and/or payment, please send an email...

  16. ICS receive e-mail (un)availability DCP notifications possible via STI-STP

    20-12-2024 -
    Service message
     - 

    We would like to inform you that it is possible to receive ICS2 unavailabilities via the STI-STP configuration.The possibility has recently been implemented in the STI-STP production environment.In the direct link below you will find...

  17. Entry of goods to the EU (ICS2) is available (again)

    18-12-2024 -

    The process Entry of goods to the EU (ICS2) is available (again) from Wednesday 18-12-2024 15:49.The process is available again. The emergency procedure is not or no longer applicable

  18. Entry of goods to the EU (ICS2) is unavailable

    18-12-2024 -

    The process Entry of goods to the EU (ICS2) is unavailable from Wednesday 18-12-2024 13:14. Due to a malfunction in the STI / CR system, there are currently problems with the message handling offered via...

  19. Entry of goods to the EU (ICS2) is available (again)

    17-12-2024 -

    The process Entry of goods to the EU (ICS2) is available (again) from Tuesday 17-12-2024 11:11.The process is available again. The emergency procedure is not or no longer applicable

  20. Entry of goods to the EU (ICS2) is unavailable

    17-12-2024 -

    The process Entry of goods to the EU (ICS2) is unavailable from Tuesday 17-12-2024 11:13. Due to a malfunction in the TAPAS central system, there are currently problems with the message handling offered via the...

  21. Entry of goods to the EU (ICS2) availability is limited

    17-12-2024 -

    The availability of the process Entry of goods to the EU (ICS2) is limited from Tuesday 17-12-2024 09:34. There are currently problems with the ICS2 message handling offered via the centrale system. This has an...

  22. Transport (NCTS phase 5) is available (again)

    14-12-2024 -

    The process Transport (NCTS phase 5) is available (again) from Saturday 14-12-2024 14:07.The process is available again.

  23. Transport (NCTS phase 4) is available (again)

    14-12-2024 -

    The process Transport (NCTS phase 4) is available (again) from Saturday 14-12-2024 14:07.The process is available again.

  24. Mijn Douane is available (again)

    14-12-2024 -

    The process Mijn Douane is available (again) from Saturday 14-12-2024 12:12.The process is available again.

  25. Import to EU, Export from EU and Storage (DMS) is available (again)

    14-12-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Saturday 14-12-2024 12:03.The process is available again. The emergency procedure is not or no longer applicable