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7338 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Mijn Douane is available (again)

    18-05-2025 -

    The process Mijn Douane is available (again) from Sunday 18-05-2025 09:03.The process is available again.

  2. Mijn Douane availability is limited

    17-05-2025 -

    The availability of the process Mijn Douane is limited from Saturday 17-05-2025 18:32.There are currently problems with the Customs Excise Declarations. Declarations are not being processed. You no longer need to report this to the...

  3. Mijn Douane is unavailable

    17-05-2025 -

    The process Mijn Douane is unavailable from Saturday 17-05-2025 17:58.Customs Excise Declarations are not processed. You no longer need to report this to the National Customs Helpdesk. The problem is known and is being worked...

  4. Trade and Transport Gateway (HTG) is available (again)

    17-05-2025 -

    The process Trade and Transport Gateway (HTG) is available (again) from Saturday 17-05-2025 15:14.The process is available again.

  5. Import to EU, Export from EU and Storage (AGS) is available (again)

    17-05-2025 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Saturday 17-05-2025 15:09.The process is available again.

  6. Transport (NCTS phase 4) is available (again)

    17-05-2025 -

    The process Transport (NCTS phase 4) is available (again) from Saturday 17-05-2025 15:08.The process is available again. The emergency procedure is not or no longer applicable

  7. Transport (NCTS phase 5) is available (again)

    17-05-2025 -

    The process Transport (NCTS phase 5) is available (again) from Saturday 17-05-2025 15:08.The process is available again. The emergency procedure is not or no longer applicable

  8. Import to EU, Export from EU and Storage (AGS) is available (again)

    17-05-2025 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Saturday 17-05-2025 15:08.The process is available again.

  9. Consulting Tariff information is available (again)

    17-05-2025 -

    The process Consulting Tariff information is available (again) from Saturday 17-05-2025 15:08.The process is available again.

  10. Import to EU, Export from EU and Storage (AGS) is available (again)

    17-05-2025 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Saturday 17-05-2025 15:07.The process is available again. The emergency procedure is not or no longer applicable

  11. Customs E-Commerce (Deco) is available (again)

    17-05-2025 -

    The process Customs E-Commerce (Deco) is available (again) from Saturday 17-05-2025 14:44.The process is available again. The emergency procedure is not or no longer applicable

  12. Import to EU, Export from EU and Storage (DMS) is available (again)

    17-05-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Saturday 17-05-2025 14:38.The process is available again. The emergency procedure is not or no longer applicable

  13. ( UPDATE ) Scheduled maintenance Trade and Transport Gateway (HTG)

    17-05-2025 -

    Previous message: ----------------------- The process Trade and Transport Gateway (HTG) is unavailable from Saturday 17-05-2025 10:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion...

  14. Transport (NCTS phase 5) is unavailable

    17-05-2025 -

    The process Transport (NCTS phase 5) is unavailable from Saturday 17-05-2025 10:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the...

  15. Transport (NCTS phase 4) is unavailable

    17-05-2025 -

    The process Transport (NCTS phase 4) is unavailable from Saturday 17-05-2025 10:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the...

  16. Trade and Transport Gateway (HTG) is unavailable

    17-05-2025 -

    The process Trade and Transport Gateway (HTG) is unavailable from Saturday 17-05-2025 10:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  17. Transport (NCTS phase 5) availability is limited

    17-05-2025 -

    The availability of the process Transport (NCTS phase 5) is limited from Saturday 17-05-2025 09:20.You will receive the next update at 10:00 You are allowed to use the fall-back procedure. However: it is our advice...

  18. Consulting Tariff information is unavailable

    17-05-2025 -

    The process Consulting Tariff information is unavailable from Saturday 17-05-2025 08:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  19. Import to EU, Export from EU and Storage (DMS) is unavailable

    17-05-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Saturday 17-05-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  20. Import to EU, Export from EU and Storage (AGS) is unavailable

    17-05-2025 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Saturday 17-05-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  21. Customs E-Commerce (Deco) is unavailable

    17-05-2025 -

    The process Customs E-Commerce (Deco) is unavailable from Saturday 17-05-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  22. Entry of goods to the EU (ICS2) is available (again)

    15-05-2025 -

    The process Entry of goods to the EU (ICS2) is available (again) from Thursday 15-05-2025 13:30.Maintenance has been completed.

  23. Entry of goods to the EU (ICS2) is unavailable

    15-05-2025 -

    The process Entry of goods to the EU (ICS2) is unavailable from Thursday 15-05-2025 13:00. This has an impact on: ICS2 - sending messages ICS2 - receiving messages All messages are buffered during maintenance while...

  24. Scheduled maintenance Entry of goods to the EU (ICS2)

    14-05-2025 -

    Required maintenance on Government systems will be performed from Thursday 15-05-2025 13:00 until (expected end-time) Thursday 15-05-2025 13:30.As a result the following Dutch Custom mainprocess(es) are unavailable: This has an impact on: ICS2 - sending...

  25. Proof of Union Status (PoUS) is available (again)

    09-05-2025 -

    The process Proof of Union Status (PoUS) is available (again) from Friday 09-05-2025 21:09.The process is available again.