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8249 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. ICS2 Shared Trader Interface / Portal (STI-STP) is available (again)

    11-12-2025 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is available (again) from Thursday 11-12-2025 22:00.Maintenance has been completed.

  2. Information document (INF) is available (again)

    11-12-2025 -

    The process Information document (INF) is available (again) from Thursday 11-12-2025 22:00.Maintenance has been completed.

  3. Proof of Union Status (PoUS) is available (again)

    11-12-2025 -

    The process Proof of Union Status (PoUS) is available (again) from Thursday 11-12-2025 22:00.Maintenance has been completed.

  4. EU Customs Trader Portal is available (again)

    11-12-2025 -

    The process EU Customs Trader Portal is available (again) from Thursday 11-12-2025 22:00.Maintenance has been completed.

  5. Registered Exporter (REX) is available (again)

    11-12-2025 -

    The process Registered Exporter (REX) is available (again) from Thursday 11-12-2025 22:00.Maintenance has been completed.

  6. Request Authorized Economic Operator (AEO) is available (again)

    11-12-2025 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Thursday 11-12-2025 22:00.Maintenance has been completed.

  7. Proof of Union Status (PoUS) is unavailable

    11-12-2025 -

    The process Proof of Union Status (PoUS) is unavailable from Thursday 11-12-2025 19:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  8. Registered Exporter (REX) is unavailable

    11-12-2025 -

    The process Registered Exporter (REX) is unavailable from Thursday 11-12-2025 19:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  9. ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable

    11-12-2025 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable from Thursday 11-12-2025 19:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  10. Information document (INF) is unavailable

    11-12-2025 -

    The process Information document (INF) is unavailable from Thursday 11-12-2025 19:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  11. EU Customs Trader Portal is unavailable

    11-12-2025 -

    The process EU Customs Trader Portal is unavailable from Thursday 11-12-2025 19:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  12. Request Authorized Economic Operator (AEO) is unavailable

    11-12-2025 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Thursday 11-12-2025 19:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  13. ( CANCELED ) Scheduled maintenance Entry of goods to the EU (ICS2)

    11-12-2025 -

    Previous message: ----------------------- Required maintenance on Government systems will be performed from Saturday 13-12-2025 10:00 until (expected end-time) Saturday 13-12-2025 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Maintenance on the Entry into...

  14. Scheduled maintenance Entry of goods to the EU (ICS2)

    11-12-2025 -

    Required maintenance on Government systems will be performed from Saturday 13-12-2025 10:00 until (expected end-time) Saturday 13-12-2025 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Maintenance on the Entry into the EU (ICS2)...

  15. Scheduled maintenance Request Authorized Economic Operator (AEO), EU Customs Trader Portal, Registered Exporter (REX), ICS2 Shared Trader Interface / Portal (STI-STP), Information document (INF), Proof of Union Status (PoUS)

    11-12-2025 -

    Required maintenance on Government systems will be performed from Thursday 11-12-2025 19:00 until (expected end-time) Thursday 11-12-2025 22:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: The system is unavailable. Apologies for...

  16. Scheduled maintenance Transport of excisable goods (EMCS)

    10-12-2025 -

    Required maintenance on Government systems will be performed from Saturday 13-12-2025 08:00 until (expected end-time) Saturday 13-12-2025 09:15.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  17. Entry of goods to the EU (ICS2) is available (again)

    10-12-2025 -

    The process Entry of goods to the EU (ICS2) is available (again) from Wednesday 10-12-2025 15:51.The process is available again.

  18. Entry of goods to the EU (ICS2) is unavailable

    10-12-2025 -

    The process Entry of goods to the EU (ICS2) is unavailable from Wednesday 10-12-2025 10:00. From Wednesday 10-12-2025 10:00 to 10:30 (CET) essential maintenance will be performed on the Shared Trader Interface (STI CR) This...

  19. Logging in via DigiD authorization currently not possible

    09-12-2025 -

    At the moment, it is not possible to log in via a DigiD authorization in the Mijn Douane portal. We apologize for the inconvenience.

  20. Scheduled maintenance Entry of goods to the EU (ICS2)

    09-12-2025 -

    Required maintenance on Government systems will be performed from Wednesday 10-12-2025 10:00 until (expected end-time) Wednesday 10-12-2025 10:30. As a result the following Dutch Custom mainprocess(es) are unavailable: You will be informed about the availability...

  21. Request Authorized Economic Operator (AEO) is available (again)

    08-12-2025 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Wednesday 08-01-2025 23:00.The process is available again. The emergency procedure is not or no longer applicable

  22. Transport of excisable goods (EMCS) is available (again)

    08-12-2025 -

    The process Transport of excisable goods (EMCS) is available (again) from Monday 08-12-2025 09:32.Maintenance has been completed. The emergency procedure is not or no longer applicable

  23. Transport of excisable goods (EMCS) is unavailable

    08-12-2025 -

    The process Transport of excisable goods (EMCS) is unavailable from Monday 08-12-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  24. Request Authorized Economic Operator (AEO) is unavailable

    08-12-2025 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Wednesday 08-01-2025 07:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  25. Ozone-depleting substances (ODS) is available (again)

    07-12-2025 -

    The process Ozone-depleting substances (ODS) is available (again) from Sunday 07-12-2025 23:04.The process is available again. The emergency procedure is not or no longer applicable