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2059 results

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  • Disruptions and maintenance

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  1. EU Customs Trader Portal is available (again)

    11-11-2025 -

    The process EU Customs Trader Portal is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  2. EU Trader Portal is available (again)

    11-11-2025 -

    The process EU Trader Portal is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  3. Request Binding Tariff Information (BTI) is available (again)

    11-11-2025 -

    The process Request Binding Tariff Information (BTI) is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  4. Request Authorized Economic Operator (AEO) is available (again)

    11-11-2025 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  5. Mijn Douane availability is limited

    11-11-2025 -

    The availability of the process Mijn Douane is limited from Tuesday 11-11-2025 16:00. mycustoms is limitedly available, excise goods transport is available. You are allowed to use the fall-back procedure. However: it is our advice...

  6. Information document (INF) is unavailable

    11-11-2025 -

    The process Information document (INF) is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for the inconvenience.

  7. Proof of Union Status (PoUS) is unavailable

    11-11-2025 -

    The process Proof of Union Status (PoUS) is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for the inconvenience.

  8. EU Trader Portal is unavailable

    11-11-2025 -

    The process EU Trader Portal is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for the inconvenience.

  9. Registered Exporter (REX) is unavailable

    11-11-2025 -

    The process Registered Exporter (REX) is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for the inconvenience.

  10. ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable

    11-11-2025 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for...

  11. Request Binding Tariff Information (BTI) is unavailable

    11-11-2025 -

    The process Request Binding Tariff Information (BTI) is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for the inconvenience.

  12. Customs Decision Management System (CDMS) is unavailable

    11-11-2025 -

    The process Customs Decision Management System (CDMS) is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for the inconvenience.

  13. EU Customs Trader Portal is unavailable

    11-11-2025 -

    The process EU Customs Trader Portal is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for the inconvenience.

  14. Request Authorized Economic Operator (AEO) is unavailable

    11-11-2025 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for the inconvenience.

  15. Scheduled maintenance Mijn Douane

    11-11-2025 -

    Required maintenance on Government systems will be performed from Tuesday 11-11-2025 16:00 until (expected end-time) Tuesday 11-11-2025 18:00.As a result the following Dutch Custom mainprocess(es) are unavailable: mycustoms is limitedly available, excise goods transport is...

  16. Entry of goods to the EU (ICS2) is available (again)

    11-11-2025 -

    The process Entry of goods to the EU (ICS2) is available (again) from Tuesday 11-11-2025 08:10.The process is available again. The issues with the ICS2 message processing have been resolved Unavailable application: EC - CR...

  17. Entry of goods to the EU (ICS2) is unavailable

    10-11-2025 -

    The process Entry of goods to the EU (ICS2) is unavailable from Monday 10-11-2025 12:40.(17-10 hour) Updated Explanations: ICS2 service degradation was observed: S2S flow was observed to be impacted while other flows are currently...

  18. Unprocessed application for EORI numbers via web form.

    07-11-2025 -

    We have noticed that there was a period during which the web forms submitted were not processed correctly. As a result, the applications did not reach the administrators and therefore cannot be processed. This concerns...

  19. Transport (NCTS phase 5) is available (again)

    07-11-2025 -

    The process Transport (NCTS phase 5) is available (again) from Friday 07-11-2025 10:17.The process is available again. The emergency procedure is not or no longer applicable

  20. Transport (NCTS phase 5) is unavailable

    07-11-2025 -

    The process Transport (NCTS phase 5) is unavailable from Friday 07-11-2025 05:41.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  21. Transport of excisable goods (EMCS) is available (again)

    07-11-2025 -

    The process Transport of excisable goods (EMCS) is available (again) from Friday 07-11-2025 00:06.Maintenance has been completed. The emergency procedure is not or no longer applicable

  22. Import to EU, Export from EU and Storage (AGS) is available (again)

    07-11-2025 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Friday 07-11-2025 00:06.Maintenance has been completed. The emergency procedure is not or no longer applicable

  23. Consulting Tariff information is available (again)

    07-11-2025 -

    The process Consulting Tariff information is available (again) from Friday 07-11-2025 00:06.Maintenance has been completed.

  24. Transport (NCTS phase 5) is available (again)

    07-11-2025 -

    The process Transport (NCTS phase 5) is available (again) from Friday 07-11-2025 00:06.Maintenance has been completed. The emergency procedure is not or no longer applicable

  25. Trade and Transport Gateway (HTG) is available (again)

    07-11-2025 -

    The process Trade and Transport Gateway (HTG) is available (again) from Friday 07-11-2025 00:06.Maintenance has been completed. The emergency procedure is not or no longer applicable