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8224 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Import to EU, Export from EU and Storage (AGS) is unavailable

    03-12-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Saturday 03-12-2022 09:11. The cause has just been found. A solution is being worked on. You are allowed to use the...

  2. Transport (NCTS) is unavailable

    03-12-2022 -

    The process Transport (NCTS) is unavailable from Saturday 03-12-2022 08:58. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Unfortunately, we cannot provide you with an update on the...

  3. Import to EU, Export from EU and Storage (AGS) is unavailable

    03-12-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Saturday 03-12-2022 08:58. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Unfortunately, we cannot...

  4. Import to EU, Export from EU and Storage (AGS) is unavailable

    03-12-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Saturday 03-12-2022 03:53. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed...

  5. Transport (NCTS) is unavailable

    03-12-2022 -

    The process Transport (NCTS) is unavailable from Saturday 03-12-2022 03:52. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  6. Transport (NCTS) availability is under investigation

    03-12-2022 -

    The availability of the process Transport (NCTS) is under investigation from Saturday 03-12-2022 02:58. Signals about a possible disruption have been received. You are allowed to use the fall-back procedure. However: it is our advice...

  7. Import to EU, Export from EU and Storage (AGS) is available (again)

    02-12-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Friday 02-12-2022 16:44. The process is available again. The emergency procedure is not or no longer applicable

  8. Transport of excisable goods (EMCS) is available (again)

    02-12-2022 -

    The process Transport of excisable goods (EMCS) is available (again) from Friday 02-12-2022 16:07. The process is available again.

  9. Transport (NCTS) is available (again)

    02-12-2022 -

    The process Transport (NCTS) is available (again) from Friday 02-12-2022 16:07. The process is available again. The emergency procedure is not or no longer applicable

  10. Transport (NCTS) is unavailable

    02-12-2022 -

    The process Transport (NCTS) is unavailable from Friday 02-12-2022 15:57. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  11. Transport of excisable goods (EMCS) availability is under investigation

    02-12-2022 -

    The availability of the process Transport of excisable goods (EMCS) is under investigation from Friday 02-12-2022 15:50. Signals about a possible disruption have been received.

  12. Import to EU, Export from EU and Storage (AGS) is unavailable

    02-12-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Friday 02-12-2022 15:50. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed...

  13. Transport (NCTS) is unavailable

    02-12-2022 -

    The process Transport (NCTS) is unavailable from Friday 02-12-2022 15:47. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  14. Import to EU, Export from EU and Storage (AGS) is unavailable

    02-12-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Friday 02-12-2022 15:09. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  15. Issues Full Download Tariff Fixed

    30-11-2022 -
    Service message
     - 

    The problems with the full download have been solved. Early this morning a Full Download was published with the state of affairs as of yesterday afternoon 16:22Subsequently, the regular incremental (updates from Brussels) was made...

  16. Mijn Douane is available (again)

    29-11-2022 -

    The process Mijn Douane is available (again) from Tuesday 29-11-2022 12:18. Maintenance has been completed.

  17. Mijn Douane is unavailable

    29-11-2022 -

    The process Mijn Douane is unavailable from Tuesday 29-11-2022 12:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the messages...

  18. (UPDATE) Scheduled maintenance Customs E-Commerce (Deco)

    28-11-2022 -

    Contrary to the message below, the maintenance is from 08:00 to "expected end time" 12:00. Previous message: ----------------------- Required maintenance on Government systems will be performed from Saturday 10-12-2022 08:00 until (expected end-time) Saturday 10-12-2022...

  19. (UPDATE) Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    28-11-2022 -

    Contrary to the message below, the maintenance is from 08:00 to "expected end time" 12:00. Previous message: ----------------------- Required maintenance on Government systems will be performed from Saturday 10-12-2022 08:00 until (expected end-time) Saturday 10-12-2022...

  20. Customs E-Commerce (Deco) is available (again)

    24-11-2022 -

    The process Customs E-Commerce (Deco) is available (again) from Thursday 24-11-2022 12:38. Maintenance has been completed.

  21. Customs E-Commerce (Deco) is unavailable

    24-11-2022 -

    The process Customs E-Commerce (Deco) is unavailable from Thursday 24-11-2022 12:00. Due to urgent maintenance, DECO is not available from 12:00 to 13:00.

  22. Scheduled maintenance Customs E-Commerce (Deco)

    24-11-2022 -

    Required maintenance on Government systems will be performed from Saturday 10-12-2022 08:00 until (expected end-time) Saturday 10-12-2022 10:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Customs E-Commerce (Deco) Scheduled maintenance: You can...

  23. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    24-11-2022 -

    Required maintenance on Government systems will be performed from Saturday 10-12-2022 08:00 until (expected end-time) Saturday 10-12-2022 10:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

  24. Scheduled maintenance Transport (NCTS)

    24-11-2022 -

    Required maintenance on Government systems will be performed from Sunday 11-12-2022 10:00 until (expected end-time) Sunday 11-12-2022 12:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport (NCTS) Scheduled maintenance: You can deliver...

  25. Scheduled maintenance Customs E-Commerce (Deco)

    24-11-2022 -

    Required maintenance on Government systems will be performed from Thursday 24-11-2022 12:00 until (expected end-time) Thursday 24-11-2022 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Customs E-Commerce (Deco) Due to urgent maintenance,...