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6299 results

  • Type of information

  • Disruptions and maintenance

Import to EU, Export from EU and Storage (AGS) availability is under investigation

17-06-2024 -

The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Monday 17-06-2024 14:24.Signals about a possible disruption have been received.

Import to EU, Export from EU and Storage (DMS) availability is under investigation

17-06-2024 -

The availability of the process Import to EU, Export from EU and Storage (DMS) is under investigation from Monday 17-06-2024 14:24.Signals about a possible disruption have been received.

Thursday, June 13 adjusted opening hours NHD

12-06-2024 -

Due to a joint training with our team, the National Customs Helpdesk will be open until 12:30 PM on Thursday, June 13. If you experience an issue with one of the Customs systems or do...

Import to EU, Export from EU and Storage (DMS) is available (again)

10-06-2024 -

The process Import to EU, Export from EU and Storage (DMS) is available (again) from Monday 10-06-2024 17:20.The process is available again. The emergency procedure is not or no longer applicable

Import to EU, Export from EU and Storage (DMS) availability is limited

09-06-2024 -

The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Saturday 08-06-2024 08:00. There is a disruption in one of the Customs applications with which DMS communicates. As...

Import to EU, Export from EU and Storage (DMS) is available (again)

09-06-2024 -

The process Import to EU, Export from EU and Storage (DMS) is available (again) from Sunday 09-06-2024 01:00.The process is available again. The emergency procedure is not or no longer applicable

Import to EU, Export from EU and Storage (DMS) availability is limited

09-06-2024 -

The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Sunday 09-06-2024 12:54. There is a disruption in one of the Customs applications with which DMS communicates. As...

Import to EU, Export from EU and Storage (DMS) is unavailable

08-06-2024 -

The process Import to EU, Export from EU and Storage (DMS) is unavailable from Saturday 08-06-2024 16:14. During the installation of Major release 2024.23, we unfortunately note that the installation and verification of interface systems...

Import to EU, Export from EU and Storage (DMS) is unavailable

08-06-2024 -

The process Import to EU, Export from EU and Storage (DMS) is unavailable from Saturday 08-06-2024 15:03.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

Import to EU, Export from EU and Storage (AGS) is available (again)

08-06-2024 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Saturday 08-06-2024 14:57.The process is available again. The emergency procedure is not or no longer applicable

Customs E-Commerce (Deco) is available (again)

08-06-2024 -

The process Customs E-Commerce (Deco) is available (again) from Saturday 08-06-2024 13:57.The process is available again.

Consulting Tariff information is available (again)

08-06-2024 -

The process Consulting Tariff information is available (again) from Saturday 08-06-2024 13:21.The process is available again.

Consulting Tariff information is available (again)

08-06-2024 -

The process Consulting Tariff information is available (again) from Saturday 08-06-2024 13:20.The process is available again. The emergency procedure is not or no longer applicable

Mijn Douane is available (again)

08-06-2024 -

The process Mijn Douane is available (again) from Saturday 08-06-2024 13:19.The process is available again.

Transport of excisable goods (EMCS) is available (again)

08-06-2024 -

The process Transport of excisable goods (EMCS) is available (again) from Saturday 08-06-2024 11:14.The process is available again. The emergency procedure is not or no longer applicable

Customs E-Commerce (Deco) is unavailable

08-06-2024 -

The process Customs E-Commerce (Deco) is unavailable from Saturday 08-06-2024 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

Consulting Tariff information is unavailable

08-06-2024 -

The process Consulting Tariff information is unavailable from Saturday 08-06-2024 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

Transport of excisable goods (EMCS) is unavailable

08-06-2024 -

The process Transport of excisable goods (EMCS) is unavailable from Saturday 08-06-2024 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

Import to EU, Export from EU and Storage (AGS) is unavailable

08-06-2024 -

The process Import to EU, Export from EU and Storage (AGS) is unavailable from Saturday 08-06-2024 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

Mijn Douane is unavailable

08-06-2024 -

The process Mijn Douane is unavailable from Saturday 08-06-2024 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will...

Import to EU, Export from EU and Storage (DMS) is unavailable

08-06-2024 -

The process Import to EU, Export from EU and Storage (DMS) is unavailable from Saturday 08-06-2024 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

Mijn Douane is available (again)

06-06-2024 -

The process Mijn Douane is available (again) from Thursday 06-06-2024 09:52.The process is available again.

Mijn Douane is unavailable

06-06-2024 -

The process Mijn Douane is unavailable from Thursday 06-06-2024 08:59.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The next update will be at 11:00 am.

PHYSICAL CONTROL DMS Declaration

04-06-2024 -

If you filed a DMS return on June 4 between 12:52 and 2:36 p.m. and it fell into the physical check. If so, it may have been in error. You do not need to contact...

Import to EU, Export from EU and Storage (DMS) is available (again)

04-06-2024 -

The process Import to EU, Export from EU and Storage (DMS) is available (again) from Tuesday 04-06-2024 14:22.The process is available again. The emergency procedure is not or no longer applicable