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7283 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Mijn Douane is available (again)

    09-11-2021 -

    The process Mijn Douane is available (again) from Tuesday 09-11-2021 16:29. Maintenance has been completed.

  2. Mijn Douane availability is limited

    09-11-2021 -

    The availability of the process Mijn Douane is limited from Tuesday 09-11-2021 16:00. Due to maintenance on Tuesday 9 November, not all information is visible when you file a declaration of excise and consumption tax...

  3. Import to EU, Export from EU and Storage (AGS) is unavailable

    09-11-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Tuesday 09-11-2021 14:51. Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience. You are...

  4. Scheduled maintenance Mijn Douane

    09-11-2021 -

    Required maintenance on Government systems will be performed from Friday 12-11-2021 17:30 until (expected end-time) Friday 12-11-2021 18:30. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Due to maintenance on Tuesday...

  5. Scheduled maintenance Mijn Douane

    09-11-2021 -

    Required maintenance on Government systems will be performed from Tuesday 09-11-2021 16:00 until (expected end-time) Tuesday 09-11-2021 18:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Due to maintenance on Tuesday...

  6. Consulting Tariff information is available (again)

    04-11-2021 -

    The process Consulting Tariff information is available (again) from Thursday 04-11-2021 16:48. The process is available again.

  7. Customs E-Commerce (Deco) is available (again)

    04-11-2021 -

    The process Customs E-Commerce (Deco) is available (again) from Thursday 04-11-2021 16:48. The process is available again.

  8. Import to EU, Export from EU and Storage (AGS) is available (again)

    04-11-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 04-11-2021 16:48. The process is available again. The emergency procedure is not or no longer applicable

  9. Customs E-Commerce (Deco) is unavailable

    04-11-2021 -

    The process Customs E-Commerce (Deco) is unavailable from Thursday 04-11-2021 15:00. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  10. Consulting Tariff information is unavailable

    04-11-2021 -

    The process Consulting Tariff information is unavailable from Thursday 04-11-2021 15:00. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  11. Import to EU, Export from EU and Storage (AGS) is unavailable

    04-11-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 04-11-2021 14:59. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed...

  12. Import to EU, Export from EU and Storage (AGS) is unavailable

    04-11-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 04-11-2021 14:48. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  13. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    04-11-2021 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Thursday 04-11-2021 14:38. Signals about a possible disruption have been received.

  14. Import to EU, Export from EU and Storage (AGS) is available (again)

    04-11-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 04-11-2021 11:43. The backlog in processing the messages has been cleared. Messages can be delivered as usual again.

  15. Scan in Rotterdam is available (again)

    04-11-2021 -

    The process Scan in Rotterdam is available (again) from Thursday 04-11-2021 11:34. The process is available again.

  16. Import to EU, Export from EU and Storage (AGS) is available (again)

    04-11-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 04-11-2021 10:54. The disruption has been resolved. The backlog in processing the messages will be made up. We apologise...

  17. Customs E-Commerce (Deco) is available (again)

    04-11-2021 -

    The process Customs E-Commerce (Deco) is available (again) from Thursday 04-11-2021 10:49. The process is available again.

  18. Consulting Tariff information is available (again)

    04-11-2021 -

    The process Consulting Tariff information is available (again) from Thursday 04-11-2021 10:48. The process is available again.

  19. Import to EU, Export from EU and Storage (AGS) is unavailable

    04-11-2021 -

    *Update* The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 04-11-2021 08:02. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are...

  20. Scan in Rotterdam availability is limited

    04-11-2021 -

    The availability of the process Scan in Rotterdam is limited from Thursday 04-11-2021 09:35. The scan on the container terminal Euromax (EMX) is temporarily unavailable. The replacement scan is the HICO scan located at Bosphorusstraat...

  21. Consulting Tariff information is unavailable

    04-11-2021 -

    The process Consulting Tariff information is unavailable from Thursday 04-11-2021 08:58.

  22. Customs E-Commerce (Deco) is unavailable

    04-11-2021 -

    The process Customs E-Commerce (Deco) is unavailable from Thursday 04-11-2021 08:58. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  23. Scheduled maintenance Customs E-Commerce (Deco)

    04-11-2021 -

    Required maintenance on Government systems will be performed from Saturday 20-11-2021 08:00 until (expected end-time) Saturday 20-11-2021 15:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Customs E-Commerce (Deco) Scheduled maintenance: You can...

  24. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    04-11-2021 -

    Required maintenance on Government systems will be performed from Saturday 20-11-2021 08:00 until (expected end-time) Saturday 20-11-2021 15:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

  25. Scheduled maintenance Entry of goods to the EU (Single Window), Entry of goods to the EU (ICS2), Exit from the EU (Single Window)

    04-11-2021 -

    Required maintenance on Government systems will be performed from Saturday 20-11-2021 08:00 until (expected end-time) Saturday 20-11-2021 12:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Entry of goods to the EU (Single...